Creating An Emotional Experience With Your Customers

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#121 - In this episode, Travis talks to successful entrepreneur Bruce Poon Tip. Bruce is a travel enthusiast and an industry leader that transformed his small company into an international travel company that not only caters to its clients but also tries to make a positive impact on the countries they’re visiting. He also an author and wrote the New York Times Bestseller book Looptail which aims at helping entrepreneurs learn from his experiences and how they can achieve their own success through his vision and ideas. Travis and Bruce share their insights on how they grew their business and how other business owners can do it as well. Bruce believes that his business not only provides a unique travel experience for his customers but also benefits and affects the countries that these people visit. He feels his company has the social responsibility to create a positive impact on the countries that tourism should provide. Aside from that, he also gave his tips on how to achieve success, which include creating a purpose around why your business needs to exist in the world, and assuming a leadership that is adaptable and caters to the needs of your company.

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Creating An Emotional Experience With Your Customers:

Creating An Emotional Experience With Your Customers Helpful tips to fast forward your business to success. About critical keys to success, leadership, innovation and more Podcast available at TheEntrepreneursRadioShow.com for full interview with Bruce Poon Tip

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Successful people are average people that achieve extraordinary results.

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B usiness drastically changed for over the last 10 years In the last 50 years, travel industry has changed dramatically, people have changed in how they research travel with the internet.

Two Things That Have Changed:

Two Things That Have Changed The information age and The social revolution

The Information Age:

The Information Age The idea that people have more information and everything available at their fingertips changed the way people research and the way people decide on where they want to go.

The Social Revolution:

The Social Revolution The way people communicate, make their decision, and engage with brands is very different. And it's changed the landscape because all the tools to engage customers today are free. 

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So the idea of iconic brands spending $100 million on ad campaigns isn't happening as much anymore because people are engaging with brands very differently.

Go out of your comfort zone:

Go out of your comfort zone You always grow when you take yourself out of your comfort zone Taking yourself out of your comfort zone is really what life is about. And that can be that ability to grow and experience something new.

Critical keys to Success:

Critical keys to Success First, you have to create a purpose around why your business needs to exist in the world.

Critical keys to Success:

Critical keys to Success And then from that you have to wrap that around core values Define what your core values are in order to achieve success in your business.

Critical keys to Success:

Critical keys to Success Your first employees or the first people that now represent your brand have to fully understand your purpose and you have to wrap that around your values.

Critical keys to Success:

Critical keys to Success And then, once you do that you have to be able to hire and fire based on those values and that purpose.

Critical keys to Success:

Critical keys to Success Leadership is the next step, But your leadership has to be able to be adaptable.

Quote On Leadership:

Quote On Leadership “Leadership is the art of getting someone else to do what you want done because they want to do it .”

Critical keys to Success:

Critical keys to Success The easiest type of leadership is leading by example. You work hard, they work hard, they see how passionate you are so they're passionate.

Critical keys to Success:

Critical keys to Success But when you start getting employees that you never meet or don't have contact with on a daily basis, that becomes more of a coaching type of leadership because you now have to coach other leaders.

Critical keys to Success:

Critical keys to Success But as you get older you get wiser, and as you get more people you get better people. And they put demands on you to continually grow and develop as a leader.

Critical keys to Success:

Critical keys to Success Focus and E xecution

Critical Things To Fast Forward Your Business To Success:

Find a mastermind where you can be surrounded by the people that have an entrepreneurial mindset. Critical Things To Fast Forward Your Business To Success

Critical Things To Fast Forward Your Business To Success:

Critical Things To Fast Forward Your Business To Success Second is find a mentor that's already achieved what you've dreamed of to personally mentor you and your business. So that you can quickly navigate your way to that next level and beyond.

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" Happiness cannot be travelled to, owned, earned, or worn, it's the spiritual experience of living every minute with love, grace, and gratitude." ~ Denis Waitley

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THE ENTREPRENEUR’S RADIO SHOW Conversations with Self-made Millionaires & High-level Entrepreneurs that Grow Your Business a production of Rock Star Entrepreneur Network www.rockstarentrepreneurnetwork.com

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