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Premium member Presentation Transcript Management Information Systems : MIS 175 Spring 2002 Chapter 10 1 Management Information Systems Transaction Processing Systems (TPS) Support operation Management and control Routine, normal operations Management Information Systems (MIS) Provide decision-making support for routine, structured decisions Closely linked to and fed by TPS Management Information Systems : MIS 175 Spring 2002 Chapter 10 2 Management Information Systems Terminology Confusion MIS = the study of information technology in business settings But, MIS is also term to refer to class of systems used to support operational and tactical decisionmaking A Model for Problem Solving : MIS 175 Spring 2002 Chapter 10 3 A Model for Problem Solving Decision Making Phase Intelligence gathering Design Choice Implementation Monitoring Decision Making : MIS 175 Spring 2002 Chapter 10 4 Decision Making A step in problem solving Intelligence gathering Definition of problem Data gathered on scope Constraints identified Design phase Alternatives identified and assessed Choice Selection of an alternative Structured vs. Unstructured Problems : MIS 175 Spring 2002 Chapter 10 5 Structured vs. Unstructured Problems Structured problems lend themselves to programmed decisions The implication is that a repeatable process can be employed and these can be automated Unstructured problems require unprogrammed decisions Unstructured Problems : MIS 175 Spring 2002 Chapter 10 6 Unstructured Problems Can be addressed (or partially addressed) with Decision Support Systems Structured Problems : MIS 175 Spring 2002 Chapter 10 7 Structured Problems Can be addressed by an MIS Three decision models or techniques Optimization Find the best solution Satisficing Find a solution which meets certain criteria Heuristics Rule-based solution generation Goals of an MIS : MIS 175 Spring 2002 Chapter 10 8 Goals of an MIS Provide managers with information Regular, routine operations Control, organize and plan better Typical Inputs and Outputs : MIS 175 Spring 2002 Chapter 10 9 Typical Inputs and Outputs Inputs: Information from the TPS Outputs: hard and softcopy reports Scheduled reports On-demand reports Key-indicator (business fundamentals) Exception reports Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 10 Functional Perspectives of MIS Financial MIS Will integrate information from multiple sources Functions Costing P&L reporting Auditing Funds management Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 11 Functional Perspectives of MIS Manufacturing Design and Engineering Master Production Scheduling Inventory Control Materials Planning Manufacturing and Process Control Quality Control Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 12 Functional Perspectives of MIS Marketing Market research Web-based market research Pricing Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 13 Functional Perspectives of MIS Transportation and Logistics Route and schedule optimization Human Resources Accounting Decision Support Systems : MIS 175 Spring 2002 Chapter 10 14 Decision Support Systems Used for unstructured problems Characteristics Data from multiple sources internal and external to organization Presentation flexibility Simulation and what-if capability Support for multiple decision approaches Statistical analysis Components of a DSS : MIS 175 Spring 2002 Chapter 10 15 Components of a DSS Model management software Provides a variety of solution models Financial, statistical, graphical, project management Dialogue Manager Allows user interaction with DSS Group Decision Making Systems : MIS 175 Spring 2002 Chapter 10 16 Group Decision Making Systems Very interesting field How can information technology improve how decisions are made by groups? Group Decision Making Systems : MIS 175 Spring 2002 Chapter 10 17 Group Decision Making Systems Applications Where time is critical Where participants are geographically dispersed Where authority obstructs communication Military Business Government Group Decision Making Systems : MIS 175 Spring 2002 Chapter 10 18 Group Decision Making Systems Common characteristics Meeting moderation/facilitation Signed and anonymous comments Structured deliberations Presentation period Comment period Automated collation of comments “Voting” Face-to-face and remote Executive Information Systems : MIS 175 Spring 2002 Chapter 10 19 Executive Information Systems What information does a chief executive of board member require? Executive Information Systems : MIS 175 Spring 2002 Chapter 10 20 Executive Information Systems High level with drill down Key business and industry data Structured and unstructured information Structured: MTD orders Unstructured: Industry newsfeed Graphical You do not have the permission to view this presentation. In order to view it, please contact the author of the presentation.
mis1 Elzain Download Post to : URL : Related Presentations : Share Add to Flag Embed Email Send to Blogs and Networks Add to Channel Uploaded from authorPOINT lite Insert YouTube videos in PowerPont slides with aS Desktop Copy embed code: (To copy code, click on the text box) Embed: URL: Thumbnail: WordPress Embed Customize Embed The presentation is successfully added In Your Favorites. Views: 13 Category: Entertainment License: All Rights Reserved Like it (0) Dislike it (0) Added: July 06, 2010 This Presentation is Public Favorites: 0 Presentation Description No description available. Comments Posting comment... Premium member Presentation Transcript Management Information Systems : MIS 175 Spring 2002 Chapter 10 1 Management Information Systems Transaction Processing Systems (TPS) Support operation Management and control Routine, normal operations Management Information Systems (MIS) Provide decision-making support for routine, structured decisions Closely linked to and fed by TPS Management Information Systems : MIS 175 Spring 2002 Chapter 10 2 Management Information Systems Terminology Confusion MIS = the study of information technology in business settings But, MIS is also term to refer to class of systems used to support operational and tactical decisionmaking A Model for Problem Solving : MIS 175 Spring 2002 Chapter 10 3 A Model for Problem Solving Decision Making Phase Intelligence gathering Design Choice Implementation Monitoring Decision Making : MIS 175 Spring 2002 Chapter 10 4 Decision Making A step in problem solving Intelligence gathering Definition of problem Data gathered on scope Constraints identified Design phase Alternatives identified and assessed Choice Selection of an alternative Structured vs. Unstructured Problems : MIS 175 Spring 2002 Chapter 10 5 Structured vs. Unstructured Problems Structured problems lend themselves to programmed decisions The implication is that a repeatable process can be employed and these can be automated Unstructured problems require unprogrammed decisions Unstructured Problems : MIS 175 Spring 2002 Chapter 10 6 Unstructured Problems Can be addressed (or partially addressed) with Decision Support Systems Structured Problems : MIS 175 Spring 2002 Chapter 10 7 Structured Problems Can be addressed by an MIS Three decision models or techniques Optimization Find the best solution Satisficing Find a solution which meets certain criteria Heuristics Rule-based solution generation Goals of an MIS : MIS 175 Spring 2002 Chapter 10 8 Goals of an MIS Provide managers with information Regular, routine operations Control, organize and plan better Typical Inputs and Outputs : MIS 175 Spring 2002 Chapter 10 9 Typical Inputs and Outputs Inputs: Information from the TPS Outputs: hard and softcopy reports Scheduled reports On-demand reports Key-indicator (business fundamentals) Exception reports Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 10 Functional Perspectives of MIS Financial MIS Will integrate information from multiple sources Functions Costing P&L reporting Auditing Funds management Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 11 Functional Perspectives of MIS Manufacturing Design and Engineering Master Production Scheduling Inventory Control Materials Planning Manufacturing and Process Control Quality Control Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 12 Functional Perspectives of MIS Marketing Market research Web-based market research Pricing Functional Perspectives of MIS : MIS 175 Spring 2002 Chapter 10 13 Functional Perspectives of MIS Transportation and Logistics Route and schedule optimization Human Resources Accounting Decision Support Systems : MIS 175 Spring 2002 Chapter 10 14 Decision Support Systems Used for unstructured problems Characteristics Data from multiple sources internal and external to organization Presentation flexibility Simulation and what-if capability Support for multiple decision approaches Statistical analysis Components of a DSS : MIS 175 Spring 2002 Chapter 10 15 Components of a DSS Model management software Provides a variety of solution models Financial, statistical, graphical, project management Dialogue Manager Allows user interaction with DSS Group Decision Making Systems : MIS 175 Spring 2002 Chapter 10 16 Group Decision Making Systems Very interesting field How can information technology improve how decisions are made by groups? Group Decision Making Systems : MIS 175 Spring 2002 Chapter 10 17 Group Decision Making Systems Applications Where time is critical Where participants are geographically dispersed Where authority obstructs communication Military Business Government Group Decision Making Systems : MIS 175 Spring 2002 Chapter 10 18 Group Decision Making Systems Common characteristics Meeting moderation/facilitation Signed and anonymous comments Structured deliberations Presentation period Comment period Automated collation of comments “Voting” Face-to-face and remote Executive Information Systems : MIS 175 Spring 2002 Chapter 10 19 Executive Information Systems What information does a chief executive of board member require? Executive Information Systems : MIS 175 Spring 2002 Chapter 10 20 Executive Information Systems High level with drill down Key business and industry data Structured and unstructured information Structured: MTD orders Unstructured: Industry newsfeed Graphical