Situational Interview Method

Designing Structural Situational Interviews: 

Dr. Soniya s. yadwadkar Designing Structural Situational Interviews

Basic Idea: 

Basic Idea Clarity on important elements for job performance Functional/technical knowledge/skills/behaviors Questions developed by subject matter experts to unearth the required information Rating scale or incidence descriptors that arrange the answers from poor to best. Trained interviewers with ethical and open mindset

Procedure for Situational Interviews: 

Procedure for Situational Interviews Job Analysis Rating the main duties of the job Criticality to the success of job Duties that differentiate this job from other jobs Tasks that specifically call for distinct behavioral qualities

Procedure for Situational Interviews: 

Procedure for Situational Interviews Create Interview Questions Situational questions Knowledge questions Willingness questions Behavioral questions Create Benchmark answers Appoint Interview Panel Conduct Interviews

How To Conduct More Effective Interviews: 

How To Conduct More Effective Interviews Structure your Interviews Base questions on actual job duties Use very specific criteria behavior/skills/knowledge Train Interviewers on interviewing skills Use same questions with all candidates for the post Use descriptive rating scales Use multiple interviewers Have standardized interview form designed Control interviews properly Make arrangements to take notes

How To Conduct More Effective Interviews: 

How To Conduct More Effective Interviews Preparations before Interview Read the resumes carefully and decide on probes Read the job descriptions, specifications thoroghly Minimize interruptions Keep ready the required formats/note pads etc. Have consensus on details to be shared with candidate anticipating questions that candidate might ask. Make sure that you have kept sufficient time gap between 2 candidates so that you can complete noting details/formats

How To Conduct More Effective Interviews: 

How To Conduct More Effective Interviews Establish Rapport Let the Candidate settle down Ask comforting questions on casual routine aspects Start with non confrontational and lighter aspects however see that the interview remains on pleasant but professional track. Review the resume, observe general body language and spent some extra time if you think the candidate is not yet prepared for the questioning.

How To Conduct More Effective Interviews: 

How To Conduct More Effective Interviews Some tips for asking questions Don’t ask questions that can be answered with Yes/No Don’t telegraph right answers Don’t start with a interrogation attitude Don’t monopolize Do ask open end questions Find out logic/rationale behind decision Ask not just incidences but also learning Ask about how the learning were redeployed in next jobs

How To Conduct More Effective Interviews: 

How To Conduct More Effective Interviews Close the Interview Sum up in few sentences what you understood about the candidate and his job expectations End on positive note Don’t wind up the interview even when you get sure about de-selection in first few minutes. Incase you are not too sure about the short listing of candidate take care while sharing job related details. Policy on informing rejection.

How To Conduct More Effective Interviews: 

How To Conduct More Effective Interviews Review the Interview Don’t postpone post interview formalities such as compiling relevant documents, interview notes Discuss and establish consensus with panel members on scores, observations. Note opposing views .. Don’t insist consensus. A interview can be a rich source of market intelligence information. Keep a separate file of details gathered through the interview which may not be relevant to selection but would be crucial to take important strategic decisions within organization.

Thank you! Your questions please?: 

Thank you! Your questions please?