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ISQA 459 Production Planning & Control: 

ISQA 459 Production Planning & Control Professor Mellie Pullman Winter 2008 Thursday 5:40-9:20 PM

Today’s Activities: 

Today’s Activities Introduction Syllabus & Important Dates What is Production Planning & Control? Demand Management

You can call me:: 

You can call me: Mellie OR Dr. / Professor Pullman Office hours: Wed: 4:00-5:30 PM or by appointment

Course Format: 

Course Format Allowed 10 minutes break per hour of teaching 5:40 to 7:10-ish PM Break 20 min 7:30-ish to 9-ish PM

My Background: 

My Background BS &MS (Mechanical Engineering-Alternative Energy Systems) MBA & Ph.D. (Operations Management & Marketing Models) Work Experience Engineer Brew-master Landscape Contractor Quality Manager for Black Diamond Mountaineering & Ski Products Consulting

Consulting :Product & Process Design : 

Consulting :Product & Process Design Cirque Du Soleil Hotels & Airports Boutique Hotels Hyatt O’Hare International Ski resorts Black Diamond Mountaineering Nestle Vodafone

Teaching: 

15 years covering many types of classes Supply Chain Management Operations Management Global Management Simulation & Modeling Entertainment Management Service Operations Management Cornell, London Business School, Colorado State University, Southern Methodist University, University of Colorado, and University of Utah. Teaching

Other fun facts…: 

Other fun facts… Writing & publishing articles & books Traveling, rock climbing, skiing (Nordic racing, telemarking & back-country) cooking and checking out food producers, wineries, breweries, and restaurants.

What about you?: 

What about you? Please spend a few minutes filling out this index card with: Your preferred first name (& last name) Contact email Where are you from? Work experience Your dream job & a local company that intrigues you (someplace you would like to visit) Fun facts about you (things that you would be doing if you weren’t working or in school)

Tell your neighbor about yourself: 

Tell your neighbor about yourself Your neighbor will introduce you to the class (don’t read the card, tell us the significant things you remember about the person after your discussion)

Course Description: 

Course Description Understanding the role of production planning in the operations strategy of the firm, Understanding the mechanics of developing production plans, Developing basic computer skills (spreadsheets) for planning and other activites, Learning how to communicate goals and schedules across an organization.

Specific Topics: 

Specific Topics in-depth analysis of integrated operations management systems: Forecasting Operations planning and control Material requirements planning Master production scheduling Capacity planning Just-in-time/Toyota Production System Job Shop Scheduling

The Classroom Mix: 

The Classroom Mix Lectures, Case Discussions, Games & Classroom Exercises Guest Speakers Field Trips

Intellectual Contributions: 

Intellectual Contributions

Individual Work: 

Individual Work 4 Problem Sets (30 %) Problem Set 1(1/24/08) Problem Set 2 (1/31/08) Problem Set 3 (2/14/08) Problem Set 4 (3/13/08) 2 Cases (20%) L L Bean (1/17/08 next week) Toyota Field Trip (3/6/08)

Problem Sets: 

Problem Sets Applications of all methods Good practice for work environment Homework format Typed and complete sentences Well organized and labeled Spreadsheets Consider that your evaluator is a work supervisor Late homework 50% penalty

Final Exam (March 20): 

Final Exam (March 20) Take-home will be discussed later in the course.

Class Participation (10%): 

Class Participation (10%)

Extra Credit : 

Extra Credit Interesting current articles brought in for class discussion on relevant topics will contribute extra credit to your participation points. Newspaper Popular press Internet 5 points max

Group Activities (Team of 3 people): 

Group Activities (Team of 3 people) Supply Chain Game (15%) (starts Feb. 8 and finishes Feb. 15) Game Preparation & Performance(15%) Lamson Corp (1/17/08) Again Agame (1/31/08) B’s Wax Candle (2/7/08) Shell Game Job Shop Scheduling (3/6/08) You will evaluate your team members participation at the end of the quarter.

Class Etiquette: 

Class Etiquette Laptop should be used for working on computer exercises only, Calculators will be very helpful for in-class exercises, Cell phones/Blackberries/etc. should be turned off for class periods, Please be respectful of your classmates and professor by listening when they are talking and not creating side conversations.

Laptops & In-Class Games: 

Laptops & In-Class Games One person from your team should have pre-loaded the template for the day’s simulation game. Please come prepared for all games with a full understanding of the instructions and a strategy. You will not be able to keep up with the fast pace if you come in clueless.

Teaching Philosophy: 

Teaching Philosophy Classes are not professor versus student. They are professor and student trying to achieve the same goal – preparing the student for the working world. I will expect that you are putting time into this class outside of our meeting times. For instance, I will expect that you have read the assigned readings and done the homework before class. If you ever are wondering why I have structured the class a particular way or given a particular assignment, ask me. Often, the answer may help you better understand the material and the goals of this class.

REQUIRED MATERIALS : 

REQUIRED MATERIALS 1. The Fundamentals of Production Planning and Control, by Stephen N. Chapman, published by Pearson Prentice Hall. ISBN-0-13-017615-X. (Henceforth referred to as “Text”) Price ranges from $40 (used) to $71 (new) at bookstore. 2. Supply Chain Game, Responsive Learning Technologies. Simulation Access Code: Must be purchased from the instructor ($20 cash or check made out to “Responsive Learning Technologies”). Each student needs an access code or they can not get credit for the assignment.

Challenge Level: 

Challenge Level This class is very challenging requires your full engagement and preparation will prepare you for a real planning job Will take your spreadsheet skills to new heights Is not for people looking for a easy ride Please drop this class if you do not feel like you will have at least 4 hours/week (outside of class) to allocate to working on readings and excel work.

Production Planning and Control: 

Production Planning and Control

Operations & Supplier Capabilities and Production Plan: 

Operations & Supplier Capabilities and Production Plan Who ? What ? Where ? When ? Right Quantities of Materials Arrive at the right time Arrive At the right place To support Production & Distribution

Specific Production Strategy creates different planning needs: 

Specific Production Strategy creates different planning needs Make-to-Stock Assemble-to-order Make-to-Order Engineer-to-Order

Make-to-Stock: 

Make-to-Stock Issues around Planning for Materials Planning for Production Inventory Management Potential waste and cost issues around poor planning?

Assemble-to-Order: 

Assemble-to-Order Issues around Planning for Materials Planning for Production Inventory Management Potential waste and cost issues around poor planning?

Make-to-order or Engineer-to-order: 

Make-to-order or Engineer-to-order Issues around Planning for Materials Planning for Production Inventory Management Potential waste and cost issues around poor planning? Firebikes Custom Bikes

Trends influencing Production Planning & Control: 

Trends influencing Production Planning & Control Internationalization World wide manufacturing network Plug & Play manufacturing Role of Customer Responsiveness (product & process flexibility) Improved Service Mass customization Variety High Volumes

Slide34: 

Direction Setting (long term) Engine (mid term) Back end (Short term)

Class break: 

Class break Please form a 3 person team for cases and games. I will take your photograph to put on your index card. (Note: If you have been in my class before, I don’t need your photo).