DELTAM IBM DEC2007

IBM Customer story: 

IBM Customer story DELTA M transition to enterprise From Challenge to Success Luka Z. Gerzić ( luka.gerzic@deltayu.com ) Senior Internet Service and Operations Administrator DELTA M Group, IT Department

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DELTA M – Transition to enterprise | Belgrade, December 2007. 2 Agenda About DELTA M Group Our challenges Transition to Enterprise level IBM P series & IBM 8300 storage system Virtualization & consolidation Conclusion

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DELTA M – Transition to enterprise | Belgrade, December 2007. 3 DELTA M Group 15,000 Employees 1,3 bn EUR 2007 Turnover Serbian Market Leader Key Facts

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DELTA M – Transition to enterprise | Belgrade, December 2007. 4 DELTA M Group Organisation Units

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DELTA M – Transition to enterprise | Belgrade, December 2007. 5 DELTA M Retail and Distribution Key Facts Fastest growing SEE Retail & Distribution Regional Retail Chain 200 locations connected to our network backbone

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DELTA M – Transition to enterprise | Belgrade, December 2007. 6 Our challenges 24/7/365 continuous workflow Better availability, continuity and recovery Be fast responsive to the demands of the business and management requests SAP implementation Increase resource utilization

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DELTA M – Transition to enterprise | Belgrade, December 2007. 7 Transition to enterprise level Structural changes in IT infrastructure Hardware and software transition from mid to enterprise level Migration of legacy services to new platform Staff education and training

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DELTA M – Transition to enterprise | Belgrade, December 2007. 8 IBM System P IBM Power processor architecture Advanced POWER Virtualization Hardware Virtualization support Processor Micro Partitioning

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DELTA M – Transition to enterprise | Belgrade, December 2007. 9 IBM System P Dynamic ST to SMT switching Hot pluggable I/O cards Enterprise Unix Operating System Building blocks structure Optional Capacity On Demand service

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DELTA M – Transition to enterprise | Belgrade, December 2007. 10 IBM DS8300 Enterprise storage Fully redundant storage system High I/O bandwidth RIO-2 interconnect Hardware fault detection & auto reconfiguration (self healing) Dual FC-AL Loop switching

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DELTA M – Transition to enterprise | Belgrade, December 2007. 11 IBM DS8300 Enterprise storage Internal storage virtualization Enterprise level DDM’s Global & Metro mirror options Building blocks structure

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DELTA M – Transition to enterprise | Belgrade, December 2007. 12 SCSI disk Virtualization example

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DELTA M – Transition to enterprise | Belgrade, December 2007. 13 Benefits of virtualization Ensure critical workloads get the IT resources they need to accomplish business goals Maximizing system utilization while reducing server counts and support costs Achieve very high availability by decreasing both planned and unplanned downtime Providing seamless failover capabilities

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DELTA M – Transition to enterprise | Belgrade, December 2007. 14 Issues Oracle, SAP and IBM disagreements regarding best practices (official responses). State of telecommunications in our country Lack of experienced and skilled IT professionals in Serbia

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DELTA M – Transition to enterprise | Belgrade, December 2007. 15 Conclusion Most important and most difficult step is planning and distribution of physical resources Hardware supported virtualization is the way New system gave us endless possibilities to dynamically grow our infrastructure IBM equipment did met our expectations

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DELTA M – Transition to enterprise | Belgrade, December 2007. 16 Thank you for attention DELTA M – Transition to enterprise | Belgrade, December 2007.