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Slide1 : © 2006, iTKO, Inc. | All rights reserved. Achieving 99.99% Quality in SOA Applications – The “Headless” Dilemma John Michelsen StickyMinds Webinar November 7, 2006


Agenda : Agenda SOA development and QA trends Strategy/best practices - the Three C’s “Headless” Testing Fundamentals LISA Intro, and LISA WS-Testing Offer


Who are we? : Who are we? Entered the market to deliver an SOA testing solution, LISA Current version 3.5 (2006) Key value propositions: Increase Test Coverage Lower Cost per Test Faster Discovery & Resolution Everyone should own quality™.


Platform Evolution Causes Testing Evolution : Platform Evolution Causes Testing Evolution


The Promise of SOA : The Promise of SOA Reduce integration cost Through loosely-coupled forms of integration and industry standards Increase asset reuse Build new business workflows from existing Services to form composite applications Increase business agility Better control business process definition and management to meet customer needs Reduce business risk Governance, compliance, and risk reduction through increased business visibility and agility


…before SOA : Server (database) Browser UIs Standard enterprise apps Client UIs …before SOA You had a standard delivery platform. And a standard infrastructure.


SOA promises a composite workflow : Transaction service Data warehouse BI tools Core app Partner Reseller Customer buyer Business rules Order management Outsourced supplier Transaction provider Partner Reseller Customer buyer Your extended enterprise Division 1 Division 2 SOA promises a composite workflow SOA was supposed to simplify extending workflows.


But heterogeneous technology is complex : Transaction service Data warehouse BI tools Your App Workflow Channel Partner RMI objects Customer company CRM Web App Business Rules Outsourced firm Legacy App SOAP objects Web Services .NET Ordering Service Content Database Legacy App Web interface Messaging service File System Legacy Data Division2 Financials Mainframe Division 1 Your Company ESB But heterogeneous technology is complex


Why A New Strategy? : Why A New Strategy? Few changes at the database level, but multiplies issues downstream For every middle tier change, there are hundreds of front-end impacts possible at the UI layer Limitless front end options Any client, multiple customers Mix of technologies – XML/RPC, Swing, AWT, JS, DOM, now AJAX Services consume business logic Database/ mainframe = 1 change UI level =1000x Middle-tier level = 100x


Best Practices: “Three C’s” of SOA Testing : Best Practices: “Three C’s” of SOA Testing Complete Testing Every heterogeneous layer of architecture Test UI verify in system of record Reuse functional test for performance testing Collaborative Testing Test early before UIs are created Not just dev, business analysts and QA should verify processes Continuously Test Regress on existing functionality Add testing of new services to existing testing workflows Complete > single component  all technologies Continuous > Phased tests  constant testing Collaborative > Dev/QA test silos  everyone tests, every phase


Complete: SOA Testing across every layer : Data / Applications Process and services layer Complete: SOA Testing across every layer Presentation layer Integration layer Swing CORBA ESB BPM


Typical Trading System Example : Additional Apps Now & Future Additional Apps Now & Future Additional Apps Now & Future CORBA App Typical Trading System Example Ordering Swing App ESB Processing Web App Business Process App A Business Process App B Additional Apps Now & Future DB RMI Data is correlated in here. 1 9 App Server EJB, WS, POJO


Collaborative: SOA Requires Agile : Collaborative: SOA Requires Agile QA expands dev tests and create functional and load tests Complete Test Coverage Lower Cost per Test Faster Discovery & Resolution Developers unit test and jump-start QA Business Analysts outline a business process and ‘not implemented’ test cases Production test their implementation and report issues to support Support rapidly debug issues and communicates appropriately


Collaborative Testing in an SOA environment : Collaborative Testing in an SOA environment BPM Validation Orchestration Tests Service Validation Component Tests Service 3 Dev/QE Place Order Service 1 Service 3 Service 2 QE QA Continuous SOA Test Platform


Continuous: SOA is never done : Continuous: SOA is never done SOA development is constantly evolving Project-based development had a “test phase” Database Create components Create UI Acceptance Test Deploy App Unit test Integration


Continuous: Minimize Unintended Consequences : ESB Continuous: Minimize Unintended Consequences Database Registry MDM Transactions Internal Service Legacy App Partner Service ? ? ? ? ? ? ? ? NEW


Continuous: Minimize Unintended Consequences : ESB Continuous: Minimize Unintended Consequences Database Registry MDM Transactions Internal Service Legacy App Partner Service A data service is currently failing due to a change in the internal service


Continuous: SOA at 5-9’s : Continuous: SOA at 5-9’s Business Investment Availability 100% 99.999% system uptime Physical Infrastructure Scalability 100% 99.999% application availability Integrity 100% ?????% functional integrity Application Infrastructure Business Applications Fault Tolerant HW Diesel Power Redundant Bandwidth App Servers Transaction Monitors Clustered Services SOA-aware Dev/QA Process Comprehensive Testing Tools Continuous Testing Service Availability to the business is the product of all three


Continuous Levels: Build & Deploy : Continuous Levels: Build & Deploy Component/ Service Teams Development QA/QE Pre-production Production product component product component Dev build test bed Staging Production Dev build test bed Continuous SOA Test Platform Deployment Level Build Level


So how do we defeat the “Headless” dilemma? : So how do we defeat the “Headless” dilemma?


Requirements are King -- On-line Music Scenario : Requirements are King -- On-line Music Scenario Use Case: (UC1) Customer with existing account does a search for ‘Rush’, selects the Grace Under Pressure tour DVD and uses the 1-click purchase feature to buy. Business: (BR1) We need a flexible mechanism to change these criteria at our whim. After discussion: for now partners get 20% of net proceeds on their product sold on the first $100,000 / mo, 10% thereafter. PSR: (PSR1) Search can’t take any longer than 3 seconds for a user on a typical broadband connection. Policy: Punt for now. This is security, interop standards, corp dev standards, etc. Functional: (FR1) Search must include results from CDs, DVDs, Books, and Memorabilia, with CDs on the top (UC1). Technical: (TR1) Create a search service that aggregates CD, DVD, Book, and Mem data (FR2). (TR2) Search service execution must be under 2 seconds (PSR1).


Service Level Guidelines : Service Level Guidelines Service Validation Component Tests Service 3 Dev/QE UC & BR: Validation mechanism PSR: Load/performance test at the service level FR: Likely 80% of your requirements can be nailed right here TR: Dev test at the component level UC=Use Case, BR=Business Requirements, FR=Functional Requirements, TR=Technical Requirements


Orchestration Level Testing Guidelines : Orchestration Level Testing Guidelines UC & BR: Not usually PSR: Often the best way to prove PSR FR: Invoke a behavior, validate outcomes TR: Simulate unstable/unavailable services Orchestration Tests Place Order Service 1 Service 3 Service 2 QE QA UC=Use Case, BR=Business Requirements, FR=Functional Requirements, TR=Technical Requirements


Composite/BPM Level Testing Guidelines : Composite/BPM Level Testing Guidelines UC: Primary focus, performs a cause that we validate at the service/component level BR: Many times same as UC, sometimes not relevant PSR: A few PSR scenarios proved at this level, but continuous testing is the key here FR & TR: Hopefully very few BPM Validation UC=Use Case, BR=Business Requirements, FR=Functional Requirements, TR=Technical Requirements


Typical SOA Test Map -- Dramatically Simplified : Typical SOA Test Map -- Dramatically Simplified Presentation Layer Content Mgmnt Offers & Specials Search Order Mgmnt Commission Rules Svc CRM System Media Delivery CRM Facade Batch Feeds UC1 UC1 UC1 UC1: Search & Buy


Typical SOA Test Map -- Dramatically Simplified : Typical SOA Test Map -- Dramatically Simplified Presentation Layer Content Mgmnt Offers & Specials Search Order Mgmnt Commission Rules Svc CRM System Media Delivery CRM Facade Batch Feeds BR1* BR1 BR1: Commissions


Typical SOA Test Map -- Dramatically Simplified : Typical SOA Test Map -- Dramatically Simplified Presentation Layer Content Mgmnt Offers & Specials Search Order Mgmnt Commission Rules Svc CRM System Media Delivery CRM Facade Batch Feeds TR2* PSR1 PSR1: 3 sec search


Typical SOA Test Map -- Dramatically Simplified : Typical SOA Test Map -- Dramatically Simplified Presentation Layer Content Mgmnt Offers & Specials Search Order Mgmnt Commission Rules Svc CRM System Media Delivery CRM Facade Batch Feeds FR1: Search is aggregate, CDs top results FR1


Typical SOA Test Map -- Dramatically Simplified : Typical SOA Test Map -- Dramatically Simplified Presentation Layer Content Mgmnt Offers & Specials Search Order Mgmnt Commission Rules Svc CRM System Media Delivery CRM Facade Batch Feeds TR1 & 2 TR2: 2 sec search TR1: Create search on 4 repos TR1


The Three Dimensions of Quality maturity : The Three Dimensions of Quality maturity


LISA meets SOA Testing Challenges : LISA meets SOA Testing Challenges LISA is Complete - Test heterogeneous SOA LISA can test every tier of an application, regardless of location LISA can test every service technology with one tool, one test LISA’s framework approach creates bridges to legacy services that means ‘you can get there from here’ LISA is Collaborative – Everyone owns quality LISA shines at testing all components before UI even exists, as well as integrating with the team’s ALM lifecycle and process Unit, regression, system, load, and monitoring in one tool Leverages diverse skill sets in Dev, QA/QE, and BA roles LISA is Continuous – Enables Agile SOA Tests constantly evolving, interdependent systems during and after deployment Traps for the “what-if” unintended system-wide consequences of making changes or corrections to components.


LISA WS-Testing $5,000 Off for next 50k users : LISA WS-Testing $5,000 Off for next 50k users LISA WS-Testing Edition is THE tool for Web Services testing All our web services goodies are in there: WSDL-based, point and click WS-I Interop testing Functional testing and service simulation UI and Command Line execution


Thank you for your interest! : Thank you for your interest! ? ? ? iTKO Web Site Resources URL: http://www.itko.com or http://www.ws-testing.com White papers Support FAQs, Tech Notes, and Forums (once registered) Download WS-Testing or start a larger evaluation More from me See above Blog: http://itko.blogspot.com Email: Start with info@itko.com; I’m john@itko.com