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Careers in Corporate TravelPresented to:International Society of Travel & Tourism Educators : 

Careers in Corporate Travel Presented to: International Society of Travel & Tourism Educators Presented by Eric Casey, CAE NBTA Senior Director, Marketing, Membership & Communications October 4, 2007

What is Corporate Travel Management?: 

What is Corporate Travel Management? Comparatively new profession Travel is typically the 2nd or 3rd largest controllable expenses on a company’s balance sheet Travel managers utilize technology, data on their travelers and their spending clout to maximize savings for their company while ensuring the safety and security of their travelers

The Marketplace: 

The Marketplace Domestic business travel in the US -- $300 Billion per year Global business travel expenditures per year – $650B

NBTA 101: 

NBTA 101 3,200-member professional association Buyer-led (60:40 buyer to supplier ratio) Alexandria, Virginia Headquarters – 40 Staff Related entities NBTA Asia Pacific NBTA Canada NBTA Mexico NBTA Foundation Government Travel Group 42 Chapters, 1 Branch

Committees & Councils: 

Committees & Councils Legislative Advisory Council NBTAPAC Board Aviation Committee Corporate Social Responsibility Data Protection Committee Groups & Meetings Committee Hotel Committee International Risk Management Committee Technology Committee

NBTA Partners: 

NBTA Partners Meeting Professionals International (MPI) Institute for Supply Management (ISM) Business for Diplomatic Action (BDA) Travel Business Roundtable (TBR) Travel Industry Association (TIA) World Travel & Tourism Council (WTTC) National Academy Foundation (NAF) U.S. Chamber of Commerce Next Generation Air Transportation System (NGATS) Paragon Partnership

2008 NBTA Educational Programs : 

2008 NBTA Educational Programs Mexico City Sao Paolo Shanghai Toronto London Milan Sydney Los Angeles Washington, DC Atlanta New York

Continuing Education: 

Continuing Education Fundamentals of Business Travel Management (CTE) CCTE Program Industry’s only professional certification program 450+ graduates Global Leadership Program With Wharton School Industry’s only graduate-level program

Careers in Corporate Travel : 

Careers in Corporate Travel Multi-faceted responsibilities Financially rewarding Extensive travel Career opportunities as a buyer or seller of corporate travel services

Responsibilities of Today’s Corporate Travel Manager: 

Responsibilities of Today’s Corporate Travel Manager Strategic development of travel program Negotiate with travel vendors Air Hotel Car Rental Chauffeured transportation Credit Cards TMCs

Responsibilities of Today’s Corporate Travel Manager: 

Responsibilities of Today’s Corporate Travel Manager Establish and administer travel policy Administer corporate travel program Evaluate and apply new technologies Benchmark travel operations Develop, control, analyze & report corporate travel budget

Additional Responsibilities: 

Additional Responsibilities Manage/supervise relationship with corporate travel agencies Investigate travel complaints Administer corporate credit card programs Manage meetings Implement strategic meetings management programs Ensure traveler security Risk management Corporate social responsibility Crisis management

Still more responsibilities: 

Still more responsibilities Fleet management Corporate jet services Relocation services Video conferencing Food service Emergency evacuation

Educational Levels of Corporate Travel Managers: 

Educational Levels of Corporate Travel Managers

Budgets Managed – Domestic T&E: 

Budgets Managed – Domestic T&E

Budgets Managed – Int’l T&E: 

Budgets Managed – Int’l T&E

Travel Dept. Reports To:: 

Travel Dept. Reports To: Finance – 24% Purchasing – 19% Administration – 12% Human Resources – 11% Strategic Sourcing – 11% Operations – 6 Other – 15%

More About Corporate Travel Managers : 

More About Corporate Travel Managers 80% are female Average of 6 people within travel dept. Half of NBTA travel managers run global travel programs Avg. of more than 5,000 domestic travelers in program Avg. of roughly 3,000 int’l travelers

Base Compensation by Years of Experience: 

Base Compensation by Years of Experience

Base Compensation by Level of Education Completed: 

Base Compensation by Level of Education Completed

Total Compensation by Job Title: 

Total Compensation by Job Title

Compensation of Travel Agents vs Travel Managers : 

Compensation of Travel Agents vs Travel Managers

Resources for Students Seeking Careers in Corporate Travel Management: 

Resources for Students Seeking Careers in Corporate Travel Management Fundamentals of Business Travel Management Course Covers all primary components of managed travel programs Cost containment Establishing policies Addressing traveler safety and security Setting up performance benchmarks Proving ROI Utilizing Technology

Fundamentals Course (cont’d): 

Fundamentals Course (cont’d) Offered in classroom, as an online course or as a workbook Following completion, students may take exam Those who pass exam earn CTE designation (Corporate Travel Expert) The right credential to get a foot in the door

Other NBTA Resources for Students: 

Other NBTA Resources for Students Student membership Access to all NBTA member information $49 rate ($345 for practitioners) NBTA Career Center NBTA Chapters 42 chapters Local networking opportunities

Special Offer for Students of ISTTE Members: 

Special Offer for Students of ISTTE Members Students may take this course for $345 Includes: Fundamentals of Business Travel Management Course (regular price $545) The CTE exam (regular price $100) NBTA Student membership for one year ($49 value)

Contact Information: 

Contact Information National Business Travel Association 1422 N. Royal St., 4th Floor Alexandria, VA 22314 702-684-0836 www.nbta.org ecasey@nbta.org