Presentation Transcript
National Services Business Analysis and HL7 : National Services Business Analysis and HL7 Martin Whittaker, Touchstone Consultancy Ltd martin@touchstone.uk.com
What are National Services?: What are National Services? Interaction between Spine and national systems
Spine Services
New Common Applications and Services
Existing National Applications
Knowledge Sources
What is Business Analysis?: What is Business Analysis? Scope the domain
Agree scope with stakeholders (clinicians, DA, suppliers…)
Document business processes, including assumptions and issues
Define comms requirements
Hand over to comms team
Domain Scoping: Domain Scoping What business areas are included?
OBS/Schedules
Talk to stakeholders
Talk to DA
Problems: Problems Nobody has done this before
Speed
Detailed design in OBS
Confidentiality
Stakeholders have very different views
Document Business Processes: Document Business Processes The business processes don’t exist yet
Reality changes, eg
TMS maturing
PDS/NSTS situation
Define Comms Requirements: Define Comms Requirements How far can you assume the solution?
Messaging?
HL7 V3?
Data Dictionary vs HL7 codelists
The Ideal Way: The Ideal Way Fully-sorted design model
Two strands:
Commercial documents (OBS etc)
Design documents
The Practical Way: The Practical Way Constraints
Political pressures
Confidentiality
NHS traditions
Result
OBS is design document
Consultation is limited
Benefits: Benefits Speed
Political success
Commercial satisfaction
Risks: Risks Incomplete analysis
Incompatible solutions in different areas
Technical cul-de-sacs
Lack of clinician & staff consultation
Incomplete take-up
Lack of supplier consultation
Incompatible solutions
How proven is the solution?
Successes: Successes Contracts have been placed
A lot of work has been done
Most stakeholders happy
What Happens Next?: What Happens Next? Understanding of suppliers’ solutions
Proof of the pudding
HL7 approves the messages
Localisation???
“May you live in interesting times”: “May you live in interesting times”