Alpha Managers 2 0

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The Alpha Project Managers: 

The Alpha Project Managers What the Top 2% Know That Everyone Else Does Not © 2006 Velociteach α

Slide2: 

Andy Crowe

Slide5: 

PMP Exam CAPM Exam Alpha PMs

Slide6: 

Project Management

Slide7: 

“It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so.”

Slide8: 

“It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so.” Mark Twain

Slide10: 

Baggage Transport System

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4,000 sections comprising 26 miles of track Laser and photo cells to track movement 300 individual computers $193,000,000 Recruited “top project manager”

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“It looks like a complex cake, but in the end, it’s just flour, sugar, eggs, and butter.”

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Baggage cars crashed Suitcases were ruined and lost Clothing strewn for miles Completely unusable And the impact on the new airport???

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DELAYED OVER ONE YEAR!

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DELAYED OVER ONE YEAR! Costing the Taxpayers $1,100,000 daily

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The world’s “most advanced” baggage system was terminated in September, 2005

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The world’s “most advanced” baggage system was terminated in September, 2005 Replaced with…

Slide18: 

The world’s “most advanced” baggage system was terminated in September, 2005 Replaced with people!

Slide19: 

Big Dig

Slide20: 

Big Dig Most expensive public works project in United States history

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Big Dig Most expensive public works project in United States history Leaks from the Charles River eroding the tunnel

Slide22: 

Big Dig Most expensive public works project in United States history Leaks from the Charles River eroding the tunnel Falling tiles causing death

Slide23: 

Big Dig Most expensive public works project in United States history Leaks from the Charles River eroding the tunnel Falling tiles causing death 6 years late

Slide24: 

Big Dig Most expensive public works project in United States history Leaks from the Charles River eroding the tunnel Falling tiles causing death 6 years late $7,000,000,000+ (and counting) over budget

Pop Quiz: 

Pop Quiz

Pop Quiz: 

Pop Quiz "Considering the dire circumstances that we have in New Orleans, virtually a city that has been destroyed, things are going relatively well."

Pop Quiz: 

Pop Quiz "Considering the dire circumstances that we have in New Orleans, virtually a city that has been destroyed, things are going relatively well." (Former) FEMA Director Brown

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FEMA receives an annual budget of over $6,600,000,000 (pre-September 11, 2001)

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FEMA receives an annual budget of over $6,600,000,000 (pre September 11, 2001) Every FEMA project manager is required to be PMP certified.

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Planning

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Planning Funding

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Planning Funding Support

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Planning Funding Support Project Management

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Planning Funding Support Project Management ALL FAILED

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But what about “everyday projects?”

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Price Waterhouse Coopers 2004 Study of 200 global companies large and small Study represented 10,640 projects worth $5.6 billion Price Waterhouse Coopers – September, 2004

Slide37: 

Price Waterhouse Coopers 2004 Study of 200 global companies large and small OVER 50% OF THESE PROJECTS FAILED TOO! Price Waterhouse Coopers – September, 2004

Slide38: 

Our tendency has been to focus on what is wrong.

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The Alpha Study asked…

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The Alpha Study asked… Who is doing it right?

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WHO GETS IT?

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Practice.

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Practice makes perfect.

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Practice does not make perfect.

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Practice does not make perfect. Bad practice only reinforces bad habits.

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Perfect practice makes perfect.

Slide47: 

The Alpha Study

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Identified through survey and interviews of 860 project managers Only top 2% of the field as ranked by team, customer, senior management, and qualifying interviews were grouped as Alphas Non-Alphas comprised remaining 98%

Slide49: 

What the stakeholders told us

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8 Dimensions

Slide51: 

8 Dimensions Attitude and belief

Slide52: 

8 Dimensions Attitude and belief Communication

Slide53: 

8 Dimensions Attitude and belief Communication Alignment

Slide54: 

8 Dimensions Attitude and belief Communication Alignment Approach and organization

Slide55: 

8 Dimensions Attitude and belief Communication Alignment Approach and organization Focus and prioritization

Slide56: 

8 Dimensions Attitude and belief Communication Alignment Approach and organization Focus and prioritization Issue management

Slide57: 

8 Dimensions Attitude and belief Communication Alignment Approach and organization Focus and prioritization Issue management Relationships and conflict

Slide58: 

8 Dimensions Attitude and belief Communication Alignment Approach and organization Focus and prioritization Issue management Relationships and conflict Leadership

Slide59: 

Let’s look at 3 of these

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Attitude and Belief

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Alphas generally believe they have the “enough authority to manage a project”

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Alphas generally believe they have the “enough authority to manage a project”

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But what about senior management?

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Senior managers definitely believe their project managers have enough authority

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“Responsibility without authority!”

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“No one is given authority. You just have to take it!” Tom Peters

Slide67: 

Communication

Slide68: 

Alpha project managers do not assume when it comes to communication

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We asked 860 project managers “How effective are you at communication?”

Slide70: 

We asked 860 project managers “How effective are you at communication?”

Slide71: 

Then we asked their stakeholders…

Slide72: 

Then we asked their stakeholders…

Slide73: 

How do they do this?

Slide74: 

They ask!

Slide75: 

Alphas get to know their audiences and communicate appropriately.

Slide76: 

Alphas get to know their audiences and communicate appropriately. “Until the product is in the customer’s hands, communication is my deliverable.” Victor (Alpha)

Slide77: 

Alignment

Slide78: 

Alphas know how their project aligns to their company’s strategy

Slide81: 

70% of Alphas can articulate their organization’s stated strategic goals when asked

Slide82: 

70% of Alphas can articulate their organization’s stated strategic goals when asked Only 20% of non-Alphas can do the same

Slide83: 

70% of Alphas can articulate their organization’s stated strategic goals when asked Only 20% of non-Alphas can do the same Alphas know how their project aligns and contributes to those strategic goals

Slide84: 

What does it take to be an Alpha Project Manager?

Slide85: 

Desire

Slide86: 

Desire Awareness of your gaps

Slide87: 

Desire Awareness of your gaps Knowledge of the right way

Slide88: 

Desire Awareness of your gaps Knowledge of the right way Deliberate, perfect practice

Slide89: 

Full details published in Alpha Project Managers: What the Top 2% Know That Everyone Else Does Not.

Slide90: 

Let’s Dialogue