2003 AGIFORS: 2003 AGIFORS AKL June 15-18, 2003


Keeping Up With New Names!!!: Keeping Up With New Names!!!


Sabre Holdings Fast Facts: Sabre Holdings Fast Facts Industry leader in multiple travel channels Revenues of $2.06 billion in 2002 S&P 500 company NYSE:TSG Headquarters in Dallas/Fort Worth, Texas 6,500 employees in 45 countries


Sabre Holdings Worldwide: Sabre Holdings Worldwide 1. Dallas/Fort Worth (3,380) 2. San Antonio (600) 3. Clintwood, VA (235) 4. Plains, PA (222) 5. London (210) 6. San Francisco (145) 7. Tulsa (140) 8. Sydney (125) 9. New York (105) 10. Sao Paulo (100) 4 9 1 6 3 10 5 8 2 7 Top 10 Largest Offices (approximate employee numbers, including Travelocity)


Sabre Airline Solutions: Sabre Airline Solutions Airline Products and Services Provides a broad range of software solutions to airlines Reservations and Departure Control Supports critical airline functions — sales, distribution and daily operations Hosts more than 70 airlines Consulting Focused industry experts to help airlines achieve optimum results Business Process Management Cargo Management Solutions at the Airport Maintenance and Engineering Finance Systems Planning and Scheduling Crew Management Fares Management and Revenue Management Dining and Cabin Services Airline Reservations Flight Operations Sabre Airline Solutions Loyalty Management Market Data and Analysis


Market Leadership: Market Leadership Source: Industry data and Sabre Holdings 49% 39% 11% 40% 47% Travel Agency Brick and Mortar Online Consumer Supplier Direct 47% 53% Total Agency Online/Offline * North America only. Online Corporate 2% Distribution Channel Sabre Holdings Share Channel Share Sabre Holdings Business By distribution channel*


Financial Strength: High Liquidity Capital Structure Market Capitalization TSG Earnings Power S&P 500 Company Stability of Long-Lasting Company Financial Strength


Strong Platform for Growth: Strong Platform for Growth Industry leader in multiple travel channels Four distinct businesses serving travelers, corporations, travel agents and travel suppliers Strong brands in high-growth online leisure and online business travel Robust, innovative technology History of strong balance sheet and free cash flow


AirOps Control Suite : AirOps Control Suite The Sabre ® AirOps ™ Control suite consists of six products: Sabre ® AirOps™ Movement Manager (formerly AirOps) Sabre ® AirOps™ Dispatch Manager (formerly AirPath) Sabre ® AirOps™ Load Manager (formerly SteadyState) Sabre ® AirOps™ Decision Manager (formerly DSS) Sabre ® AirOps™ Ground Manager (formerly GroundOps) Sabre ® AirOps™ Reaccommodation Manager (formerly PRM)


AirOps Control Suite: AirOps Control Suite


Flight Operations: AirOps Control Suite Flight Control Suite AirCrews AirOps Reaccommodation Manager CrewQual CrewPlan CrewTrac AirFlite Schedule Manager AirFlite Schedule Manager FliteTrac AirOps Movement Manager AirOps Ground Manager AirOps Dispatch Manager AirOps Load Manager AirOps Decision Manager Flight Operations


AirOps Control Suite Architecture: AirOps Control Suite Architecture Client Presentation Business Object Resource Services Resource Server Client Common Database


System Operations Control : Movement Control Gantt Flight Planning Load Planning System Operations Control


Decision Manager: Decision Manager Decision Manager v1.0 released April 2001 Maintenance scheduling constraints Aircraft positioning requirements Airport flow rate reduction Strategic flight protection Aircraft/Equipment restrictions (station/flight/route) Minimum equipment list restrictions (APU, ETOPS, TCAS, Thrust Reverser) Airport restrictions (curfew, gates)


Decision Manager: Decision Manager Decision Manager v2.0 released April 2003 Flight Diversion Flexible maintenance handling Market (segment) protection Alternate delay generation (passenger transfer, crew connect) Expanded minimum equipment list Dynamic weather restrictions Airport slot management


Supplemental Products: Supplemental Products New Products - (released Dec 02) Reaccommodation Manager The Passenger Reaccommodation Model (PRM) determines alternate itineraries of all passengers affected due to cancellations based on predetermined priorities and rules set by the airline The airline, after reviewing multiple “What-If” cancellation scenarios, can publish the results and initiate rebooking Ground Manager AirOps system will generate appropriate alerts in the system to warn the Ops Controller on the impact to schedule due to changes in start, end and duration of scheduled ground operation tasks


Value Proposition: Value Proposition Customer ROI Improve On-Time-Performance (OTP) 7-10% reduction on delayed flights 7-10% reduction on cancellations 20-25% reduction on ferry flights 8-10% reduction on disrupted flights Improve maintenance yield 1-2% increase of fleet utilization 20-25% reduction in communications charges 8-10% productivity increase


Client Testimonials: Client Testimonials Press release issued on Gulf Air savings on July 16, 2002 According to Gulf Air, Bahrain’s leading air carrier, the company has reduced costs by more than $1 million over a one-year period and improved its on-time performance by 7 percent by using Sabre AirOps decision support software.


Client Testimonials: Client Testimonials Press release issued by China Southern Airlines on August 5, 2002 China Southern Airlines, the largest airline in The People's Republic of China, is pleased to announce that its now fully operational System Operational Control center is already "worth its weight in gold". The SOC system has helped China Southern Airlines make 1,623 flight adjustments resulting in a profit of RMB 31.46 Million (US $3.8 Million); the SOC's computerized flight planning has saved 2,368 tons of oil - worth more than RMB 6.63 Million (US $800,000) and the SOC has taken advantage of the price differences and planned for the loading of 28,860 tons of aircraft oil in Hong Kong, worth more than RMB 27 Million (US $3.2 Million)


Client Testimonials: Client Testimonials ANZ did not have an integrated SOC and was looking for a suite of products that could be used to effectively manage their network operations Now with AirOps as the single source of latest flight information, several other departments and systems have access to accurate and up-to-minute information Eric Morgan, Air New Zealand: “…a new way of managing processes using dynamic technology….staff is more proactive and solution based” Euro-controlled carriers can improve on-time departures by up to 25 percent through the use of the Sabre ECSlots real-time slot request and management module. The module allows airlines to track and manage their Euro-controlled airport slots, thereby reducing the opportunity for missed departure windows


AGIFORS 2003: AGIFORS 2003 COME SEE US IN CALDER MACKAY ROOM 2 (WE HAVE GREAT GIFTS!!)


Contact Information: Contact Information Apurva Mathur +1 817 264 7667 apurva.mathur@sabre.com Kamal Singhee +1 817 264 3941 kamal.singhee@sabre.com