AsianBusinessFinal

A Crash Course in Asian Business Etiquette: 

A Crash Course in Asian Business Etiquette Presented by: Scott Hori and Jay Khor Introduction Japan Discussion China Discussion Conclusion & Take-Away Points Business Etiquette in Asia

Slide2: 

Presentation structure Why consider international economies? Examine relevance of Asia in a business context Introduce ourselves and our nationalities Scott Hori – Japan Jay Khor – China Detail particulars of each country Example using class participation Conclusion and take-away points Introduction Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide3: 

Why Asia? Economic Power Japan has the second highest nominal GDP in the world (IMF Website) Japan’s nominal GDP for 2005 was $4,571,314 World’s nominal GDP for 2005 was $44,433,002 Economic Growth China’s GDP grew more than three times USA’s since 2005 % change for China was 11.3%, USA was 3.5% (The Economist, August 26th) India’s GDP grew more than two times USA’s since 2005 % change for India was 9.3%, USA was 3.5% (Id.) Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide4: 

Japan Social Norms Uchi-Soto Uchi = “Inside Group” Soto = “Outside Group” Distinction between being friendly and being polite Implications for Businesses Relationships and Business What comes first? Business Get to know each other Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide5: 

After Work? Your professional life is your social life Your company is a second family Importance of conforming to norms of your individual group Karaoke Japan Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide6: 

How do we greet new business acquaintances in Japan? You are a business analyst (first year) with McKinsey & Company from Milan, Italy You are working on an engagement with a manager at Deloitte Consulting from Tokyo, Japan Real-Life Example Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide7: 

Greetings Mr. or Ms. Title in company Bow vs. Handshake Business Meetings Bureaucratic/Hierarchical Presentations Business cards Hand gestures Decision process slow Relationship first, task second China Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

China: 

China Social Events Sample all dishes Leave leftovers Do not discuss business at meals Chopsticks Gift Giving Superstitious Red Even numbers Private Refuse 3 times Ideally: Quality writing pens Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

China: 

Guanxi Meaning – “Connections” or “Relationships” Building networks “You scratch my back I scratch your back” Saving Face Avoid conflict Never challenge up Ex. Boss implements a flawed process Elders – correlation between age and being wise Group vs. Individualism Group movement Group success Family oriented China Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide10: 

Globalization is a real and prevalent trend in the world economy Business norms in Asia are particularly different than Western business norms Detriment to economies if businesses are insensitive to cultural differences Appreciation begets appreciation Those that take the time to learn, understand, and act in accordance with foreign businesses reflect well on themselves, their businesses, and their home nations Conclusion Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide11: 

Instead of seeing differences, see unique alternatives Mannerisms and verbal/body language may differ, but courtesy is universal If foreign businesses see that you are trying to do your best in a foreign environment, they will be more willing to help you Take-Away Points Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide12: 

Questions & Answers Introduction Japan Discussion China Discussion Conclusion & Take-Away Points

Slide13: 

Works Consulted Introduction Japan Discussion China Discussion Conclusion & Take-Away Points Various Government Agencies, Emerging-market indicators, The Economist, Aug. 26 – Sept. 1 2006, 82, [hereinafter Emerging Markets], (2006). International Monetary Fund, World Economic Outlook, The International Monetary Fund Website, [hereinafter IMF Outlook], available at http://www.imf.org/external/pubs/ft/weo/2006/01/index.htm. Nora Krug, Make Business, How-to-Bow, [hereinafter Flash Business], available at http://www.ph-heidelberg.de/wp/krug/full_nk28/MTON/frameset.html.