Feedback Pro User Guide

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Do you know what your customers think about your store? Now you can get your customers feedback through this extension and understand their taste and needs. This will also help you formulate a better marketing and business strategy for gaining better yields. http://bit.ly/YDMe9j

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Presentation Transcript

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Feedback Pro Extension - User Guide Compatibility: Community Edition: 1.4.x.x 1.5.x.x 1.6.x.x 1.7.x.x 1.8.x.x 1.9.x.x

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Index 1. Installation....................................................................................................................................... 3 2. Extension Activation ...................................................................................................................... 6 3. Configuration .................................................................................................................................. 8 4. Quick Notes ................................................................................................................................... 12 5. Technical Support .......................................................................................................................... 13

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3 1. Installation Step 1 Check Permissions Make sure the ‘‘app’’ ”js” ”media“ and “skin” directories of your Magento and all directories inside it have full written permissions or set permissions on the each directory equal to 777 or 0777. Important Change all permissions back after installation. Read more about permission at http://www.magentocommerce.com/wiki/magento_filesystem_permissions Step 2 Disable Compilation Log into Magento Admin Panel and go to System → Tools → Compilation and disable the compilation. After step 5 you can run the compilation process again. Step 3 Upload Files Upload all folders from the extension package to the installation directory of your Magento software using an FTP client.

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4 Step 4 Clear cache Go to System → Cache Management. Clear the store cache. Step 5 Re-login Log out and log back into Magento Admin Panel. Step 6 Use Extension Go to System → Configuration. In the left column you will see the new tab – Biztech Extensions.

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6 2. Extension Activation Step1 Copy an activation key Copy the activation key from the Order Confirmation Mail. OR Login into your account at http://store.biztechconsultancy.comwebsite using the e-mail and Password that you provided at checkout process. Go to Downloadable Options and copy the activation key for the Feedback Pro extension. Step2 Activate an extension Log into Magento Admin Panel and go to System Configuration → Biztech Extensions /Feedback pro Activation and enter the activation key in the Activation Key field for the Feedback pro extension then clicks the “Save Config”.

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7 Step3 Select Websites When you enter and save the key it will be verified and you can select the websites where you need to use the Feedback Pro extension. Click the Save Config button after making your selections. Now Feedback Pro Extension got activated You just have to set configurations.

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8 3. Configuration Please follow the below steps to enable Feedback Pro extension for customers. Go to System - Configuration – Feedback Pro  Enable: Select "Yes" to enable the Feedback Pro extension. The extension is disabled by default.  Save to Database: Select "Yes" will save customers form entry to database and admin can view.  Enable Email: If Selected “Yes” email will be sent to mentioned recipient in configuration field.  Recipient Name: Recipient name can be defined from here.  Recipient Email: Recipient email address can configure from admin for multiple recipient comma separated values can be entered.  Email Subject: Email subject to set for emails can be configured from here.

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9 In this tab you can set basic configurations of feedback form can be set up.  Quick Form Header: This will set form header that will be displayed on your website.  Show on Right: If Selected “yes” Website Page containing 2-column right layout will display feedback form.  Show on Left: If selected “yes” Website Page containing 2-column left layout will display feedback form.  Success Message: When customer of website will submit the form this configured success message will be shown to them. Recaptcha can be added and configured for security purpose.  Enable Recaptcha: If selected “yes” Recaptcha will be displayed on feedback form.  Hide for Logged-in Customers: If Selected “yes” Recaptcha will be hidden from logged in customers from feedback form.

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11 Admin can manage form fields from this section. Admin can dynamically update edit delete and add new or existing form fields.  Add New Field: Clicking on add new field will add new form field and it can be configured with various options.  New Field Label: Label For the field can be defined  Is Enabled: If selected “Yes” field will be shown on website else not.  Sorting Order: Sort fields on frontend according to their sorting orders.  Is Required: If selected “Yes” field will set as required user must have to enter value for the fields else not.  Input Type: Defines input type of the field.  Field Values: This option will be work for field type such as Checkbox Radio button and Dropdown. Admin needs to set option values for this fields with comma separated.e.g. Male Female.

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12 4. Quick Notes Configuration  There needs to be at least one field to show form on frontend. All Set Now you are ready to use extension.

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13 5. Technical Support We welcome all forms of customized Magento e-commerce queries and deliver tailor-made Magento e-store solutiongiven your distinct business needs We provide all technical support Get in touch filling in our online message form to contact our support team or shoot us an email at supportbiztechconsultancy.com. Your IT Partner With You Anytime Anywhere You may also like

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14 About of Biztech Consultancy We simplify your businessoffers unique business solution in digital web and IT landscapes. Our core expertise includes Magento Expertise We are magento e-commerce specialist Be it  Store Development  Customization  Integration  Maintenance  Upgaration You can trust our expertise

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15 salesbiztechconsultancy.com www.biztechconsultancy.com

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