Developing and Strengthening Information Technology Program Areas in Community Colleges: Developing and Strengthening Information Technology Program Areas in Community Colleges Center for Education, Employment and Community Education Development Center, Inc. www.edc.org/EWIT April 30 & May 1, 2003 Webcast © 2003, Education Development Center, Inc.


Agenda: Agenda Education Development Center, Inc. Siobhan Bredin, Senior Technology Associate – Webcast Format Joyce Malyn-Smith, Ed.D., Strategic Director – Defining the IT Program Area NorthWest Technical College, MN Teri Bradel, Assessment Specialist Heartland Community College & Bloomington Area Vocational Center, IL Robert Shaw, Ph.D., Technology Division Chair, HCC Steve Poznic, Ph.D., Director, BAVC Davis Applied Technical College, UT Joe Osborne, Instructional Program Manager Kimberly Ziebarth, MCSE, CIW Q&A All EDC: Summary of Lessons Learned © 2003, Education Development Center, Inc.


Participants April 30, 2003: Participants April 30, 2003 Mesa CC, AZ AIM Institute, NE Metropolitan CC, NE De Anza College, CA Colin County CC District, TX Maysville CC, KY College of the Redwoods, CA Middlesex CC, MA Olympic College, WA Daytona Beach CC, FL Brevard CC, FL Austin CC, TX Olympic CC, WA Henry Ford CC, MI Macomb CC, MI Eastern Wyoming College, WY Porterville College, CA © 2003, Education Development Center, Inc.


Participants May 1, 2003: Participants May 1, 2003 Henry Ford CC, MI Hofstra University, NY Johnston CC, NC Mott CC, MI Nashville State Technical CC, TN Middlesex CC, MA Napa Valley College, CA OSPI, WA Sinclair CC, OH Southwestern Michigan College, MI © 2003, Education Development Center, Inc.


Meeting Logistics/Procedure: Meeting Logistics/Procedure To participate, you’ll need to be dialed in to 1-800-353-1667 AND online at http://ww4.premconf.com/VCM/PWPart.asp?1=30&2=387891 If you have problems connecting, call Premiere Conferencing Tech Support at 1-888-569-3848 All questions will be addressed after the presentation After each presenter finishes, we’ll take 1 minute to gather verbal questions to be addressed at the end of the session At any point during the presentation, you can email questions to itccinitiative@edc.org During the Q&A period, feel free to ask additional questions as time allows When you log off, ignore message about viewing recording © 2003, Education Development Center, Inc.


Defining the IT Program Area: Defining the IT Program Area Joyce Malyn-Smith, Ed.D. Strategic Director Center for Education, Employment and Community Education Development Center, Inc. www.edc.org/EWIT © 2003, Education Development Center, Inc.


IT Program Area Defined: IT Program Area Defined IT careers involve the design, development, support and management of hardware, software, multimedia and systems integration services. In addition to career opportunities in the IT industry, IT careers are available in every sector of the economy, from Financial Services to Medical Services, Business to Engineering and Environmental Services. © 2003, Education Development Center, Inc.


Slide8: APPLICATION-INTENSIVE SKILLS/COMPETENCIES Agriculture/ Natural Resources Construction Manufacturing Transportation, Distribution & Logistics Wholesale/ Retail Sales & Service Hospitality & Tourism Business & Administration Health Science Human Services Arts & Audio-Visual Communications Legal & Protective Services Scientific, Research, Engineering & Technical Education & Training Public Administration/ Government Financial Services IT SCANS TECHNOLOGY INFORMATION SYSTEMS Making Sense of IT for Learning, Living & Working HARDWARE/ SOFTWARE Support Management HARDWARE/ SOFTWARE Support Management HARDWARE/ SOFTWARE Design Development HARDWARE/ SOFTWARE Design Development IT PRODUCERS NSF IT Applications Across Careers is focused in this area © 2003, Education Development Center, Inc.


The IT Career Development Model: The IT Career Development Model IT careers involve the design, development, support and management of hardware, software, multimedia, and systems integration services. In addition to career opportunities in the IT industry, IT careers are available in every sector of the economy, from Financial Services to Medical Services, Business to Engineering and Environmental Services. Grades K-Adult Work Based Experience EMPLOYMENT IT DEGREE PROGRAMS AND/OR CERTIFICATIONS Examples: Computer/Information Systems Analyst, Computer/Information Scientist, Computer Security Specialist Software or Hardware Engineer, Programmer SOURCES IT Pathway Pipeline Model NWCET Skill Standards for Information Technology The Ohio Information Technology Competency Profile Model revised 10-18-02 - Version 10  2002, EDC CAREER CONCENTRATIONS/PATHWAYS CORE KNOWLEDGE & SKILLS L I F E L O N G L E A R N I N G


Northwest Technical CollegeCustom Training Services/Economic Development - Bemidji, MN: Northwest Technical College Custom Training Services/Economic Development - Bemidji, MN Teri Bradel Assessment Specialist teri.bradel@ntcmn.edu 218-755-4264 How has involvement in ITCC strengthened our approach to customized training? "The CTS/ED Quality System is ISO 9001:1994 certified"


NTC-CTS Product Areas: North Dakota Minnesota East Grand Forks Wadena Moorhead Bemidji Detroit Lakes Leadership Development Industrial Technology Allied Health/ EMS Manufacturing Applied Technologies Information Technology NTC-CTS Product Areas


What Do Businesses Want?: What Do Businesses Want? JIT Training – “lean” training “stop in” “stop out” points Certificates – portable skill sets For Example... in addressing rural IT needs...


Data Base Certificates: Data Base Certificates DB Specialist: 15 credits Microcomputer Database Relational Database Design Systems Analysis and Design Visual Basic Programming Advanced Database Programming DB Administration: 16 credits Management Information Systems Technical Writing Structured Query Language Database Administration Report Generators Project Management New Curriculum


“Grow Your Own IT”: “Grow Your Own IT” Partnership between West Central Initiative & Minnesota Technology, Inc. Build curriculum to address internal employee generalist needs in rural businesses “go to” guy with education/experience intermediate level training 120 hours of instruction in: Operating system fundamentals Core hardware fundamentals Fundamentals of networking


Slide15: Basic Computers Operating System Fundamentals Core Hardware Fundamentals A+ Certification Eligible Level 1 Help Desk Fundamentals of Networking Network+ Certification Eligible


Slide16: CAREER CLUSTER CONCENTRATIONS/PATHWAYS Programming & Software Development - Programming Information Support & Services - Database - Computer Tech Support Interactive Media - Internet Design Network Systems - Microcomputer & Network Technology C A R E E R D E V E L O P M E N T/ L I F E L O N G L E A R N I N G The NTC Model…


Pilot Site Participation Rewards: Pilot Site Participation Rewards National Opportunities National Skill Standards Educational Network Curriculum Assessment Scenarios National Perspective Resources ACCESS How has involvement in ITCC strengthened our approach to customized training? Cooperation


ILLINOIS ITCC PROJECT: ILLINOIS ITCC PROJECT Partnership: Bloomington Area Vocational Center (Bloomington IL) Contact: Steve Poznic, Ph.D. 309-829-8671 Poznics@district98.org Heartland Community College (Normal, IL) Contact: Robert Shaw, Ph.D. 309-268-8862 Poznics@district98.org State Farm Insurance Co. (Bloomington, IL)


Partnership: Partnership


Dual Credit: Dual Credit Students at BAVC are enrolled for High School and College courses simultaneously Agreement calls for course equivalency in terms of curriculum and textbooks BAVC instructor must also meet qualifications as an HCC adjunct instructor. Students receive transcript credit at course completion at no cost to student.


Articulation Credit: Articulation Credit Students who complete a given course at BAVC and then enroll at HCC may receive credit towards their particular program of study. Credit is awarded after student enrolls at HCC. Agreements are usually initiated with participation with faculty of both institutions. Annual review is completed before renewal of agreement.


Example: AAS - Networking Technology: Example: AAS - Networking Technology


Slide23: Grades 11-14 Work Based Experience EMPLOYMENT Example: Internship at State Farm Ins. , Computer Repair Technician, Information Center Administrator, Data processing IT DEGREE PROGRAMS AND/OR CERTIFICATIONS Examples: Cisco Certified Network Associate, A+, MOUS, Computer maintenance technician certificate, Computer Network Administrator Certificate AAS degrees in computer technology, network technology Adapted from ITCC Model - V. 8  2001, EDC CAREER CLUSTER CONCENTRATIONS/PATHWAYS Programming & Software Development Visual Basic COBOL, C++, JAVA Information Support & Services Administrative Office Technology Information Processing Database Application Interactive Media Computers & Multimedia Web Page Development Computer Imaging & Design Network programming Active Server Pages Network Systems Cisco Network Academy Computer Servicing Networking Technology Network Administration CLUSTER FOUNDATION Business Essentials C A R E E R D E V E L O P M E N T/ L I F E L O N G L E A R N I N G IT Applications MOUS Coursework Digital Media Technical Skills Circuit Analysis A+ Essentials Server+ Intro to Computer Programming Systems Computer Apps & Bus Sys Concepts Legal Environment of Business Principles of Management Bloomington Area Vocational Center/Heartland Community College IT Career Cluster Model bb IT Career Cluster Initiative: Reinventing IT Education for Learning and Working


Davis Applied Technology College, Kaysville UT: Davis Applied Technology College, Kaysville UT Who are we? Utah College of Applied Technology (UCAT) Open Entry/Self-Directed Competency Based Student Body Joe Osborne, Instructional Program Manager jlosborne@DATC.TEC.UT.US Kimberly Ziebarth, MCSE, CIW kkziebarth@DATC.TEC.UT.US


Agreements: Agreements Tech Prep WSU MOU Concurrent Enrollment Articulated Credit


Lessons Learned: Lessons Learned Build trust Avoid duplication Meet regularly


Q&A: Q&A


Summary of Lessons Learned: Summary of Lessons Learned Joyce Malyn-Smith, Ed.D. Strategic Director Center for Education, Employment & Community Education Development Center, Inc. © 2003, Education Development Center, Inc.


Lessons Learned: Lessons Learned Planning is part of implementation, tools can help simplify and streamline the process. Peer to peer networking (lattice) is essential. IT is ubiquitous. Because it appears everywhere and seems to be a part of every program, we needed a definition to identify what courses/programs belonged in the Information Technology Program Area and which did not. To co-own the program, all stakeholders had to be able to see themselves (their existing initiatives, interests) in the program model. We needed to develop a framework that honored contributions of all partners and included their various perspectives/interests/concerns in the model. © 2003, Education Development Center, Inc.


Lessons Learned: Lessons Learned While access to up to date informational resources, experts in the field and a peer network are very important to successful program implementation, they are essential to developing a leadership niche in the IT education arena In communities where few larger companies exist (e.g. rural areas) colleges need to take the initiative to form a consortium of small businesses to get the critical mass needed to run IT courses. Businesses seeking upgrading of IT skills (both IT user and producer skills), are looking for JIT (Just in Time) learning that responds to their immediate needs step-in /step-out points that group IT learning into smaller pieces certificates that articulate these smaller learning achievements. © 2003, Education Development Center, Inc.


Lessons Learned: Lessons Learned The IT Career Development Model was very useful in developing and strengthening IT initiatives. For example, it helped us in communication with our business partners, giving them a focus, and helping us learn in very specific terms what their greatest needs were. On developing articulation agreements: Get instructors involved from the bottom up. Trust the instructors doing the work. If they are comfortable with the articulation and dual credit agreements, then we were also. To improve our programs we needed to build interpersonal relationships that build trust. Good communication is essential, especially with partners. © 2003, Education Development Center, Inc.


Lessons Learned: Lessons Learned To build an IT career development continuum within our community, we needed to analyze the curriculum in the high school, college and university to avoid duplication. Information Technology has a shelf life of about 3 years; learning expires, new technologies emerge. We learned to accept the credits and to take people from where they were and build on their skills. There is a pattern in the implementation interests and approaches of school communities. They tend to fall into one of three and require assistance and support for varying periods of time to become self-reliant: Informational/Planning (6 months – 1 year) Implementation (1 year – 18 months) Capacity Building (18 – 24 months © 2003, Education Development Center, Inc.


Wrap-Up: Wrap-Up Thanks to our Community College pilot site presenters: Teri Bradel, Bob Shaw, Steve Poznic, Kim Ziebarth, Joe Osborne Thanks to participants for attending today’s webcast For more information on this and other related initiatives, visit: www.edc.org/ewit (this webcast will be posted on the site) Or contact us at itccinitiative@edc.org 617-618-2170 Center for Education, Employment and Community Education Development Center, Inc 55 Chapel Street Newton, MA 02458 © 2003, Education Development Center, Inc.