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Education Market in East & Southeast Asia: Market analysis & strategic marketing planning John Kelly Mentor International Oct 2001 Education Market in East & Southeast Asia


Who am I?: education marketing consultant 18+ years experience in Asia working with major British & Australian universities, e.g. University of Birmingham, London School of Economics, University of Melbourne Who am I?


Workshop Schedule (Part 1) 15.00-15.05 Introduction 15.05-15.30 Strategies 15.30-15.40 Q/A 15.40-16.05 Country reviews 16.05-16.15 Q/A 16.15-16.25 Group work preparation 16.25-16.40 Coffee break (individual preparation) : Workshop Schedule (Part 1) 15.00-15.05 Introduction 15.05-15.30 Strategies 15.30-15.40 Q/A 15.40-16.05 Country reviews 16.05-16.15 Q/A 16.15-16.25 Group work preparation 16.25-16.40 Coffee break (individual preparation)


Workshop Schedule (Part 2) 16.25-16.40 Coffee break (individual prep) 16.40-16.55 Group discussions 16.55-17.05 Group A presentation 17.05-17.10 Comment 17.10-17.20 Group B presentation 17.20-17.25 Comment 17.25-17.35 Group C presentation 17.35-17.40 Comment 17.40-17.50 Group D presentation 17.50-18.00 Comment & Summary : Workshop Schedule (Part 2) 16.25-16.40 Coffee break (individual prep) 16.40-16.55 Group discussions 16.55-17.05 Group A presentation 17.05-17.10 Comment 17.10-17.20 Group B presentation 17.20-17.25 Comment 17.25-17.35 Group C presentation 17.35-17.40 Comment 17.40-17.50 Group D presentation 17.50-18.00 Comment & Summary


Asia Market Groups: Japan, Korea & Taiwan (ROC) Singapore, Malaysia & Hong Kong Thailand, Indonesia & Philippines China Myanmar, Vietnam, Laos, Cambodia Asia Market Groups


Approaching Asian Markets (Consortium) Advantages: Joint funding - cost effective Learning together Stronger influence Good for beginners Good for smaller players e.g. GATE, CHEER, other Approaching Asian Markets (Consortium) Advantages


Approaching Asian Markets (Consortium) Disadvantages: Being together Obvious competition Approaching Asian Markets (Consortium) Disadvantages


Approaching Asian Markets (Individual) Advantages: Independence Competitive advantage Brand awareness Good for the knowledgeable Good for larger players Approaching Asian Markets (Individual) Advantages


Approaching Asian Markets (Individual) Disadvantages: High cost Less learning from others Approaching Asian Markets (Individual) Disadvantages


Country Competitors in Asia: UK US Australia New Zealand Canada Japan, Russia, Malaysia Country Competitors in Asia


Working with Agents in Asia (1) What is an education agent?: Government department Travel agency Publisher Language school Education consultant Working with Agents in Asia (1) What is an education agent?


Working with Agents in Asia (2) Advantages: Follow up Local liaison Local market knowledge Fast market access Working with Agents in Asia (2) Advantages


Working with Agents in Asia (3) Disadvantages: Cost - commission, marketing Dependence Servicing Working with Agents in Asia (3) Disadvantages


Market Research Know your market!: Reports, NSOOR*, NARIC ** Local knowledge Survey * www.deet.gov.au/nsoor/cep/index.htm ** www.naric.org.uk/home/htm Market Research Know your market!


The Politics of Marketing : The Politics of Marketing Internal marketing comes first! Find some champions Beware the dinosaurs Gain budgetary support Use the comparative threat Small successes rather than large failures The tail wagging the dog


Institutional Stance for Asia: Institutional Stance for Asia Offer the programmes you have Modify your programmes Create new programmes Solve the English language question Solve the German language question


Asia Market Strategy Focus: Asia Market Strategy Focus Quality Price Subject Location Friendliness Popularity Size of institution


Why Market Groups?: Why Market Groups? Similar economic conditions political similarities cultural similarities reasonably close location


Asian Market Groups: Japan, Korea & Taiwan (ROC) Singapore, Malaysia & Hong Kong Thailand, Indonesia & Philippines China Myanmar, Vietnam, Laos, Cambodia Asian Market Groups


Education Systems Source: National Office of Overseas Skills Recognition, Australia (NSOOR)h: Education Systems Source: National Office of Overseas Skills Recognition, Australia (NSOOR)h


Japan - Education System : Japan - Education System


Korea - Education System : Korea - Education System


Taiwan - Education System (Republic of China): Taiwan - Education System (Republic of China)


Thailand - Education System : Thailand - Education System


Indonesia - Education System : Indonesia - Education System


Philippines - Education System : Philippines - Education System


China - Education System (PRC): China - Education System (PRC)


Malaysia - Education System : Malaysia - Education System


Singapore - Education System : Singapore - Education System


Hong Kong - Education System : Hong Kong - Education System


Myanmar - Education System: Myanmar - Education System


Vietnam - Education System : Vietnam - Education System


Laos - Education System (PDR): Laos - Education System (PDR)


Cambodia - Education System : Cambodia - Education System


Country Statistics: Country Statistics


Total Number of International Students in Australia, New Zealand, USA, and UK ------------------------------------: Total Number of International Students in Australia, New Zealand, USA, and UK ------------------------------------ Sources Australia Education Centre Trade New Zealand British Council www.opensdoorsweb.org www.ukcosa.org


Asia Marketing Activities (1) Media: Asia Marketing Activities (1) Media Newspaper Magazine Foreign university literature Paint a bus, hot air balloon


Asia Marketing Activities (2) Literature: Asia Marketing Activities (2) Literature Brochure Leaflet Flier Poster Postcards


Asia Marketing Activities (3) Direct Mail: Asia Marketing Activities (3) Direct Mail Letter Flyer (or more) CD Rom Special offer (laptop) Insertion


Marketing Activities (4) Events: Marketing Activities (4) Events Exhibitions Presentations Interviews Sponsorship Alumni events


Marketing Activities (5) Internet: Marketing Activities (5) Internet Web site - local language? Email (beware spam!) Other: Visiting academic staff Staff contacts survey


Workshop Schedule (Part 2) 16.25-16.40 Coffee break (individual prep) 16.40-16.55 Group discussions 16.55-17.05 Group A presentation 17.05-17.10 Comment 17.10-17.20 Group B presentation 17.20-17.25 Comment 17.25-17.35 Group C presentation 17.35-17.40 Comment 17.40-17.50 Group D presentation 17.50-18.00 Comment & Summary : Workshop Schedule (Part 2) 16.25-16.40 Coffee break (individual prep) 16.40-16.55 Group discussions 16.55-17.05 Group A presentation 17.05-17.10 Comment 17.10-17.20 Group B presentation 17.20-17.25 Comment 17.25-17.35 Group C presentation 17.35-17.40 Comment 17.40-17.50 Group D presentation 17.50-18.00 Comment & Summary


Thank you for your enthusiasm -- o -- Good fortune with your marketing -- o -- John Kelly mentrisc@loxinfo.co.th www.mentorisc.com: Thank you for your enthusiasm -- o -- Good fortune with your marketing -- o -- John Kelly mentrisc@loxinfo.co.th www.mentorisc.com