COMPARATIVE STUDY OF INDIAN CHINESE AMERICAN WORK CULTURE

Impact Of Culture On Development Of Human Skills:

Impact Of Culture On Development Of Human Skills Comparative study of Indian, American and Chinese Culture .

Members Of The Group:

31- Asmita Jha 32- Mayank Shrishrimal 33- Rushabh Kansara 34- Sneha Karani 35- Bhagyashree Kedia 36 - Mohsin Khan Members Of The Group

What is human skill and what is its importance? :

Human skills involve the ability to work well with other people both individually and in group. As managers deal directly with people, this skill is crucial. Managers with good human skills are able to get the best out of their people. They know how to communicate, motivate, lead, and inspire enthusiasm and trust. These skills are equally important at lower level, middle level, top level management. What is human skill and what is its importance?

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A culture is a way of life of a group of people-the behaviors, beliefs, values, and symbols that they accept, generally without thinking about them and that distinguishes the members of one group or category of people from another. What is culture?

Impact of culture on human skills:

Everyone is shaped by their own culture whether they know it or not. Our very thoughts and actions are dependent on our culture. These thoughts and actions are so ingrained that we don't even think about them until we are confronted with another culture and another way of doing things. Upon first confronting a new culture a businessperson's first reaction is to think, "my way is best." A businessman or woman may experience a 'culture clash‘. Impact of culture on human skills

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American Culture Very Liberal Flexible(Quick Changes) Result Oriented One Activity At One Time Effectiveness And Efficiency Chinese culture Very Hardworking Dedicated Tireless Workers Who Believe In Getting It Right The First Time And Every Time Committed And Deadline Bound Indian Culture Highly Influenced By The Society, Traditions Collective Efforts When Comes To Business Most Competitive When Comes To Business Globally One Of The Most Promising Work Forces Prominent Features Of Indian, American, Chinese Work Culture

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CATEGORY INDIAN CULTURE CHINESE CULTURE AMERICAN CULTURE 1) WORKING HOURS (TIME MANAGEMENT) It is a challenge. Rigid & long working hours. Late arrivals. Unpunctuality Regular overtime (despite the possibility of completion in working hours) Taxing working hours. 12hrs x 7days People work according to their preference. No government regulation but depends upon the discretion of the organization. COMPARITIVE STUDY OF THE INDIAN AMERICAN AND CHINESE WORK CULTURES.

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CATEGORY INDIAN CULTURE CHINESE CULTURE AMERICAN CULTURE 2) Freedom of questioning Rare sight in Indian offices. Thus reluctance of employees to take bold decisions. Less authority to question. Can argue Discuss policies Straightforwardly. 3) Entrepreneurial decisions with effect to family (HIERARCHY ) Decisions are taken only after prior consultation with the family. Highly Influenced by hierarchical family system. Traditions, family, society have great impact on business relations & decisions. Decisions are independent of family influences They are characterized by Individualization.

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CATEGORY INDIAN CULTURE CHINESE CULTURE AMERICAN CULTURE 4) Behaviour between men & women employees Restricted contact Only formal handshakes, simple folding of hands. Social in nature. Informal, Casual behavior. 5) Power culture High power culture. Authoritarian set up. Lack of democracy and free rein. High power culture. Designations & titles hold a lot of weight. In comparison less authoritarian. Workers prefer to do work on their own. less intervention by superiors.

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CATEGORY INDIAN CULTURE CHINESE CULTURE AMERICAN CULTURE 6) Work from home Here viewed as a sign of laxity and casualness Seen as irresponsible They don’t identify too much with this concept They view this as flexible working 7) Dress Code Semi formals Indian / western attire for women Formals Always formally dressed 8) Communication pattern Indirect style Third party is involved Generally Indirect 9) Direct style of communication is prefered

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Category Indian Culture Chinese Culture American Culture 9)Efficiency measurement Its measured by the no. Of hours an employee spends in the office. Both working hours and meeting deadlines is important. Smartness, quality and timely delivery of work is considered essential. 10) Results vs. Process orientation Following rules and implementing correct processes is highly valued. Following procedures strictly and also meeting the targets. Only the results matter. Impatience in following established procedures.

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Category Indian Culture Chinese Culture American Culture 11) commitments and agreements Guidelines of the agreement are generally not strictly adhered to. Commitment s Are hard to fulfill. Very committed individuals. They give clear details & stand by their commitment. Commitments are taken seriously and quite literally. Uneasy with vague agreement. 12) constructive criticism Unheard of in Indian offices. Very moderately present. Welcomed and appreciated. seen as a stepping stone .

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SWOT ANALYSIS

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S trength One job at one time Result bound Value time Promptness in work Efficiency and effectiveness American culture T hreat A too casual, lax approach Dwindling social culture Too much individualization Close on heels are other strong competitive national cultures are all potent threats W eakness Neglect of family and value systems Undermining social influence Inflate situations out of proportions Are too loud, and brash in their ways (sometimes) O pportunity Be more sensitive to asian culture Remove chinks from its armour Follow the same ideology but being more socially inclined and march ahead with other cultures in tow

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S trength Extremely Dedicated High technological know-how Secretive Deadline bound and highly commited Intelligent Chinese culture T hreat communist social system collapse Threat of facing the Ire of its own people because of age old policies No independence of choice global support Viewing of chinese culture by westerners as a threat W eakness Rigid traditions uncomfortable with western influences Communication problems Seniority given too much importance Personal business relations are given prominence Stringent regulations O pportunity move with the times Be more flexible Increase contact with the outer world Adapt quickly Try and be a cocktail of traditional chinese infuence and modern western methods If so done Will reach the pinnacle of success

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S trength C ompetitive Adjusting Hard working Passion to do something worthwhile aware Indian culture T hreat Brain drain Infighting and squabbling Threat of not improving and lagging behind Reluctance of indians to take high risk decisions May have grave consequences W eakness “The boss is always right “ philosophy continues to exist No freedom of choice Not deadline bound Not serious enough when comes to fulfilling commitments Corruption and philosophy of filling ones own pocket O pportunity Are undergoing tremendous change and are on the way upwards Tap resources Improve organizational culture match ways and keep up with the needs of 21 st century set ups Learn from mistakes

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Pictori al representation Of EAST & WEST

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OPINION INDIVIDUAL/ GROUP ORIENTATION ASIAN CULTURE WESTERN CULTURE

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TIME MANAGEMENT CONTACTS

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WAYS OF EXPRESSING DISPLEASURE QUEUE

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VIEWING ONESELF IN THE ORGANISATION WAY OF LIFE

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AT SOCIAL GATHERINGS DECISION MAKING

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IF YOU HAVE A HEAD ACHE ? HOW IS THE PROBLEM SOLVED ?

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MEALS AT WORKPLACE CHANGING PERSPECTIVE WITH TIME

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THE BOSS TRENDS

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THE CHILD INTERPRETATION OF EACH OTHERS CULTURE

THANK YOU:

THANK YOU

Members Of The Group:

31- Asmita Jha 32- Mayank Shrishrimal 33- Rushabh Kansara 34- Sneha Karani 35- Bhagyashree Kedia 36 - Mohsin Khan Members Of The Group