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Slide1: 

Gold-Vision Overview 17 April 2008 e-know.net Customer Open Day

Slide2: 

Agenda Introductions and Business Overview CRM issues and a Gold-Vision™ Background Gold-Vision™ Introduction and Demonstration Q&A

Slide3: 

About Us Gold-Vision Author Best practice and people at reasonable prices to the market. Born out of strong “big 5” and Microsoft “Outstanding Partner for Europe” track –record. Global enterprise client base

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Improving: Improve teamwork and communications More effective selling Improving Networking Understanding client risks and activities Contact records and audit trail Process & cost efficiency Focusing marketing spend Your primary objectives for CRM?

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Typical issues - Unified Information Order Processing Management Marketing Customer Service Finance Outside Sales Sales Support Customer (Yankee Group)

Slide6: 

Typical issues - Unified Information Order Processing Management Marketing Customer Service Finance Outside Sales Sales Support (Yankee Group) Customer

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Unified Information Phone Calls / SMS Meeting Notes Internet Enquiries E-mails Documents Profiles Faxes Contacts

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Gold-Vision and beyond.. Garden State Growers Critical sales period Inexperienced sales team Data analysis Sophisticated automated activities Rapid implementation Oxford Aviation Full automated internet process Large contact database with 300 contact fields Rapid implementation

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Priorities Why? Work with and within Outlook Acceptance Simple: Pricing Understanding Installation Independence Implementation Quick benefit, Cost Training Quick benefit, Cost “One – click” Ease of use Scaleable Investment protection Web – enabled Universal access Key Design Priorities

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Gold-Vision Hierarchy

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Gold-Vision™ - Rapide Implementation Rapide is suitable for those situations where you wish to realise benefits quickly. Data is likely to be already “clean” and simple. Although our planning and workshop may identify a sophisticated implementation roadmap, the initial implementation is based around standard processes and reporting.