Emerging Technologies, Regional Scorecards: e-Business in Asia: Emerging Technologies, Regional Scorecards: e-Business in Asia Dr. Madanmohan Rao
Consultant, 4Cplus; Editor, INOMY
Bangalore, INDIA
madan@inomy.com, madan@4Cplus.com
The Eight Cs of the Digital Economy: The Eight Cs of the Digital Economy Connectivity
Content
Community
Commerce
Capacity
Culture
Cooperation
Capital
Generations of Internet Technologies : Generations of Internet Technologies Generation I: Mainframe (one machine, many users)
Generation II: Workstations, PCs (one machine, one user)
Generation III: Consumer electronics, embedded devices (many machines, one user)
Consumer Devices : Consumer Devices PDAs, laptops, cellphones, headsets, cordless phones, MP3 players, joysticks, fingerprint scanners, medical instruments, point of sale (POS) scanners, DVDs, pen computers, wireless modems, digital still cameras, Webcams, e-books, TV set-top boxes, fridges, microwave ovens….
Applications : Applications Sharing of home videos via the Net
Monitoring alarm systems in offices
Instrumentation for industrial applications
Monitoring of goods in supply chains
Inventory updates for mobile sales forces
Support information for field technicians
Wireless Internet access in hotel rooms
Headsets for museum visitors
Automated airport check-in by travelers (not any more!!)
Embedded devices: Embedded devices On-board power-sensitive design techniques
Space optimization
Programmable logic devices
High-resolution displays
System on chip (SoC) circuitry, security chips
Upstream/downstream migration to ‘soft silicon’
Outlook for Asia: Outlook for Asia Web-enabled devices, wireless networks
IT services, IT-enabled services
ICT research and development
Content + creative industries
Citizen empowerment
Access, development challenges
Regional Variations in m-Services: Regional Variations in m-Services US: e-mail, surfing, news, travel; comfort with credit cards; discomfort with location-based privacy. Professional use.
Japan, Korea: entertainment (downloadable ring tones), email
Europe: banking, email; discomfort with credit card usage
Momentum/Inertia factors: Momentum/Inertia factors U.S: familiarity with Internet commerce => less satisfied with m-interface, more accepting of m-transactions
Japan: focus on entertainment, less mindful of the Internet as a point of comparison. i-mode offers a more satisfying user experience than WAP.
French: satisfied with Minitel, skeptical about WAP
Germany: strong identification with bank brands
Swedes: more technically savvy
Australia: affluent professional users (due to high handset costs)
Challenges : Challenges Standards
Devices
Content
Commerce
Business models
User behaviour (usability, momentum)
Dimensions of Convergence : Dimensions of Convergence Representation (bits)
Protocols (TCP/IP, Web)
Channels (phone, TV)
User devices (TV, PC)
Functionality (PC, cellphone)
Applications (email)
User behaviour (messaging, surfing)
Policy (broadcast, print, telecom)
Consumer data (demographics, location, transaction)
Dimension of divergence : Dimension of divergence Location (car radio, clock radio)
Channels (cable TV, satellite TV)
User devices (cordless phone, cellphone)
Entertainment modes (digital cameras, MP3 players)
Size/specs (PCs, notebooks)
Policy (IT, Internet)
User behaviour (convenience, price)
Generations of Wireless Internet : Generations of Wireless Internet 1G Voice only 1979
2G GSM/TDMA 1992
2.5G GPRS, EDGE 2001
3G WCDMA 2001, 2002
4G 2010
The Market : The Market Wireless Internet economy: $25 billion by 2005
Wireless users: 600 million worldwide (Asia: 250 million)
Internet user base: 420 million
Slide17: “Asia is beating Europe and North America in pure wireless markets, and will lead in the wireless Internet as well. The 3G world belongs to the Asian people.”
Emmanuel Sauquet, Nortel Networks
VoIP: VoIP Managed networks: corporate class
Public Internet: consumer services
Carrier class: international/national networks
Softswitch, gateways, IP PBX, voice+data CRM
Asian Internet: 4 Episodes: Asian Internet: 4 Episodes 1960s – 1980: Computing infrastructure, Keiretsu, Chaebol, IIT/AIT/AIM/NCB
1980-1995: APNIC, early internetworks
1995-2000: Commercial Internet growth, deregulation
2001 onwards: Convergence, divergence
Scorecard 1: U.S.: Scorecard 1: U.S. Core technologies
Fortune 500 companies, B2B hubs
Venture capital, stock markets
Technology media
Scorecard 2: Latin America: Scorecard 2: Latin America Only two languages (Spanish, Portuguese)
U.S. and Spanish players
Regional trading blocs
Collective consciousness
Community access centres
Cultural products (music), sports (football)
Scorecard 3: Europe: Scorecard 3: Europe Economic integration
Linguistic diversity: challenge, opportunity
Interactive TV
Large markets (Germany, France, UK), sophisticated markets (Scandinavia)
Broadband
IT worker shortages
Scorecard 4: Africa & Middle East: Scorecard 4: Africa & Middle East Infrastructure challenges
Regional pockets: South Africa; Kenya; Dubai, Tunisia, Egypt; Israel
Common languages
Cultural products (music)
Diaspora populations
Scorecard 5: Asia-Pacific: Scorecard 5: Asia-Pacific Hardware, software powerhouse
Digital divide; regulations
Mobile Internet
Global diaspora (“digital glue”)
Major markets: China, India, Japan, South Korea, Australia
VoIP: China, India
Asian Powerhouses : Asian Powerhouses Appliances: Taiwan, Japan, South Korea
Creative content: Philippines
Networks: Japan, South Korea
Operators: Japan, South Korea, China
Services: Singapore
Software: India
Online Tourism: Thailand, Nepal
The Crystal Ball : The Crystal Ball Bandwidth, satellite, fibre
XML
Branding
Digital radio
Digital divide
Slide27: “The Asia-Pacific region will ramp up Internet-enabled wireless phones before the rest of the world and is poised to become the world's mobile powerhouse. By 2010, more than 50 percent of all mobile-phone users in the world will be in the Asia-Pacific region, up from 35 percent in 2000.”
ITU
Slide28: madan@inomy.com
digitalnomad@hotmail.com