Intro

PTTE 434 - IntroductionQuality Assurance,Organization & Management: 

PTTE 434 - Introduction Quality Assurance, Organization & Management Jim Wixson, CVS, CMfgE wix@srv.net (home) james.r.wixson@boeing.com (work) 425-385-8028 (home) 425-294-6947 (work) 208-520-2296 (cell)

Texts: 

Texts Quality Planning and Analysis from Product Development Through Use 4TH edition, Frank Gryna Jr. Lean Thinking : Banish Waste and Create Wealth in Your Corporation 2nd Edition, Revised and Updated by James Womack (Author), Daniel Jones (Author) The Six Sigma Revolution: How General Electric and Others Turned Process Into Profits, George Eckes (Note – this is recommended reading only, no longer a required text for this course.) Value Engineering for the Practitioner – J. Jerry Kaufman (Recommended)

Course Objectives: 

Course Objectives Learn some of the history of quality assurance and why it is important. Learn about the various quality “movements.” Learn how to sell quality assurance to top management. Study and apply various quality improvement techniques, in particular, Lean, Six Sigma. and Value Engineering,

Methods of Instruction: 

Methods of Instruction It is the philosophy of this instructor that the best learning occurs in a relaxed environment well populated with enjoyable, intellectual challenges encountered and addressed in an interactive manner. It is hoped that the WebCT environment will met these objectives. In view of the non-traditional nature of many of our students, classes are intense, but homework expectations are minimized. Assignments will be designed so that they can be accomplished in small groups. On-line collaboration is encouraged. Grades will be determined on the basis of participation and accomplishment, together with a mini-project, quizzes, midterm and a final exam.

Homework: 

Homework Students will be expected to have a firm grasp of the homework problems found in the back of each reading assignment. The primary focus of the homework problems will be to discuss them in our weekly on-line chat sessions. Most of the assigned homework problems will be worked in class and can be worked on in small groups. Then, the problem solutions will be discussed on-line. Please feel free to email me at wix@srv.net if you have any questions.

Class Project: 

Class Project Students will be expected to complete a class project that utilizes at least 5 of the principles taught in a cohesive way that will lead to an end result, conclusions and recommendations for improvement. This will be a group project. (If Possible) An economic analysis and justification of the recommendations to include the NPV and IRR of the recommendations will be required for extra credit (200 pts).

Academic Honesty: 

Academic Honesty In this class, much of our work will be completed by your group and presented by members selected by your group. I expect that each member of the group will pull their own weight and contribute to the group assignments. I will also assign homework assignments out of our text. These may be worked on either individually, or in your group. I believe that better results are gained from group discussion and interaction. We will discuss the homework in class and I would like each member of the group, or team to have an opportunity to present the solutions, or conclusions to the homework problems. Individual work is expected on all quizzes, midterm, and final exams. This will be the only time I expect individual work. In these cases the rules and expectations dealing with Academic Dishonesty as outlined in the Student Affairs Policy Chapter 2 will apply.

Grading: 

Grading 1. Attendance and Participation - 200 pts 2. Quizzes - 700 pts 3. Homework - 400 pts 4. Midterm - 200 pts 5. Project - 300 pts 6. Final Exam - 200 pts Total points possible - 2,000 pts Extra Credit - Economic Justification of project results to include a discounted cashflow analysis that calculates the net present value (NPV) and internal rate of return (IRR) of the project. - 200 points possible

Grading: 

Grading A 1,800 pts or better (90% or better) B 1,600 - 1,799 pts (80% to 89.9%) C 1,400 - 1,599 pts (70% to 79.9%) D 1,200 - 1,399 pts (60% TO 69.9%) F < 1,200 pts

Slide11: 

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