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Strategic Software Outsourcing:Emphasis on partnership: 

Strategic Software Outsourcing: Emphasis on partnership ©2003 Star Software Helsinki, 10.10.2003 Stockholm, 11.10.2003 Mike Tsygankov Hugo Barklund

About Star Software Corporation: 

About Star Software Corporation A leading international provider of software outsourcing services Headquarters in Cambridge, MA Operations in St. Petersburg, Russia Software Development Legacy to web Multilingual Localization Software maintenance, support and testing Worldwide marketing and sales USA, Germany, Switzerland, Denmark, Sweden Informational sponsorship Founder of the portal www.outsourcing-russia.com Cooperation with the Graduate Business School at the University of Gothenburg

Selected reference clients: 

Selected reference clients Berghof (Germany) CSC (Denmark) Contex Scanning Technology (Denmark) FOSS (Denmark) IBM Tivoli (USA) LISA: Localization Industry Standards Association (Switzerland) Charité Clinic (Germany) STS-Språkresor (Sweden) Vocab AB (Sweden)

Outsourcing Vendor Assessment(Forrester / Giga approach): 

Outsourcing Vendor Assessment (Forrester / Giga approach) Company assessment Financial stability & viability Management and human capital Quality of sales Geographic reach Customer perception

Outsourcing Vendor Assessment - 2 (Forrester / Giga approach): 

Outsourcing Vendor Assessment - 2 (Forrester / Giga approach) Service assessment Services breadth Business expertise Work processes Focus on quality Project management practices Deployment tools and methodologies Relationship management Skills and technology partnerships

FlexODC: basic principles: 

FlexODC: basic principles Stable core team Keeping key knowledge Personal NDA Smooth communication With extra personnel option Customized operational set-up Dedicated secure infrastructure Tailored work process Technology risk sharing Discounted rates

FlexODC: Value proposition: 

FlexODC: Value proposition Lower business risks Stability Protected key personnel Dedicated infrastructure Smooth communication Tailored work process Accelerated project start-up Significant cost-savings Transparent pricing

FlexODC & Vendor Assessment Criteria: 

FlexODC & Vendor Assessment Criteria Company assessment Financial stability & viability Management and human capital Quality of sales Geographic reach Customer perception Service assessment Services breadth Business expertise Work processes Relationship management Skills and technology partnerships