Agenda: Agenda Global Service Provider: India Culture, Society, and Entrepreneurship in Developing Economies: Ghana Doing Business in Latin America: Chile Competitiveness Challenges of the New Europe: Italy Russia In Transition: Russia Doing Business in Brazil Competitive Challenges in the New Asia: Korea/Japan/Thailand Overview of Registration Process & Timeline Breakouts for each elective


India:IT Outsourcing destination: India: IT Outsourcing destination Off Shore MBA Course To India Faculty: Bala Iyer Date: May 2008 (May 19- June2)


Facts: Facts


Course objectives: Course objectives


Targeted companies: Targeted companies


Course: Course


Visit: Visit


Resources: Resources


Culture Society and Entrepreneurship in Developing Economies: Ghana: Culture Society and Entrepreneurship in Developing Economies: Ghana What we will do in Ghana: High school entrepreneurship and business planning program Small business training and consulting Learning Resource Center Development Developing a community-based microfinance system Other business and cultural activities Ongoing project since 2001: See www.nyansaproject.org


Culture Society and Entrepreneurship in Developing Economies: Ghana: Culture Society and Entrepreneurship in Developing Economies: Ghana


Culture Society and Entrepreneurship in Developing Economies: Ghana: Culture Society and Entrepreneurship in Developing Economies: Ghana What you can expect to gain: Learn more about yourself than you ever imagined by learning about others.


Opportunity Assessment in Latin America: Opportunity Assessment in Latin America Offshore MBA Elective Santiago, Valparaiso, and Viña del Mar, Chile January 5th -19th 2008


Chile in a unique learning environment: Chile in a unique learning environment Stunning geography and topography, mystical Leader regionally and perhaps worldwide for economic development. Emerging world player in some industries – salmon, wine Relatively safe cities and countryside Incredible literature and poetry


Chile: Santiago – a world city: Chile: Santiago – a world city


Chile: Valparaiso (seat of government and old port) and Viña del Mar (resort): : Chile: Valparaiso (seat of government and old port) and Viña del Mar (resort):


Chile: Course Focus: Chile: Course Focus Opportunity assessment in Latin America, examining sources of opportunity as well as risks unique to region and specific countries Political, Business, Macroeconomic, and Cultural perspectives on selected Latin American countries Concentration on Chile and neighboring countries Usual daily format: Classroom – content Site visits – application Cultural experiences - edifying


Chile: Course Deliverables (tentative): Chile: Course Deliverables (tentative) Pre-departure assignments and presentations to enrich context: team NBS country analysis and team selected industry analysis Post-visit analytic paper on your team’s free choice of a valuable topic, ideally on a particular company visited Class participation


Chile: Key Administrative Feature: Chile: Key Administrative Feature Course conducted by a successful and eminent faculty team from a partner school in Chile Guest speakers from government who are expert on their nations Site visits to exciting businesses and conversations with engaging executives Support by Jeff Ellis (Faculty) and Enio Pinto (Institute for Latin American Business)


Chile: Course Details: Chile: Course Details Three credits Standard Babson tuition plus expenses Airfare ~$1,200 + ~$100 per day other expenses Middle of summer with hot, dry days and cool, dry nights Great opportunity to visit other countries before course


Slide23: Off Shore MBA Course Competitiveness Challenges of the New Europe Faculty: Lidija Polutnik March 14 – 23, 2008


Italy: Italy


Milan, Italy: Milan, Italy Powerhouse of Italy and one of the most stylish cities of the planet


Bocconi University: Bocconi University School Facts: Italy’s leading and most respected economics and business academic institution. SDA Bocconi is among Europe’s top MBA programs Italy’s First Business School Distinguished Faculty Innovative Teaching Methods


Course Overview: Course Overview


Program Cost: Program Cost Total Program cost: Includes: International travel from Boston to Milan Lodging in Milan Breakfast Local Transportation Company Visits Some Cultural Events At least one Group Dinner Not Included: Other meals Personal Expenses


Schedule: Schedule


Last Year’s Visit: Last Year’s Visit


Russia in Transition: Russia in Transition Version XV; March 2008 Info Session presented by Prof. Bill Coyle, Ms. Anastasia Kosnikova and Ms. Veronika Sokolova


Course Overview: Course Overview Two pre-departure weekend sessions (probably Feb. 1 and 2, 8 and 9) Taught by Profs. Bill Coyle and Dmitry Evstafiev of St. Petersburg State Books, readings and homework assigned 8 days in St. Petersburg during Spring Break Classes, Company visits as a group, Company visits within industry groups, Industry Group presentations Cultural visits, tours, free time Meeting and working with St. Petersburg State students Deliverables upon your return Two papers


Course Objective: Course Objective Learn about the business environment in Russia Learn about life in Russia, especially from the St. Petersburg State students Experience a course that will be long remembered Come back with a greater understanding of the opportunities and obstacles in Russia and the challenges overcome and still to overcome by the Russian people


Academics in St. Petersburg: Academics in St. Petersburg Classes: 3 or 4 classes taught by the Faculty of St. Petersburg State University Entire Group visits: Lenta, Mayor’s Office; Sberbank Industry Group Visits: Prior industry groups have been arts management, banking, high tech, import/export, soviet/post-soviet businesses, marketing, telecommunications, American businesses in Russia. Russian Presidential Elections


St. Petersburg State Student Perspective: St. Petersburg State Student Perspective Anastasia’s and Veronika’s impression of the course


Palace Square and Smolny: Palace Square and Smolny


Presentations and the Hermitage: Presentations and the Hermitage


Costs: Costs Estimated costs between $2,000 and $2,200 plus graduate tuition for a 3 credit course Costs include Visa, Airfare, Hotel, All breakfasts, Some lunches and dinners, Some cultural events and tours, All group transportation Additional costs above and beyond the above: Some cultural events, Some lunches and dinners, Individual local transportation, Souvenirs, Costs incurred during free time.


Contact Information: Contact Information Professor Bill Coyle 306 Luksic Hall X4366; coyle@babson.edu Anastasia Kosnikova akosnikova1@babson.edu Veronika Sokolova vsokolova1@babson.edu


Slide42: Doing Business in Brazil Offshore Elective: Brazil: São Paulo and Rio de Janeiro March 17 - 22, 2008 (Leave Boston Friday, March 14th)


Slide43: Sao Paulo Brazil Rio de Janeiro


Slide44: Welcome to Brazil !!!


Slide45: Course Overview Focus on developing business issues in Brazil. Historical, political, cultural, business, and macroeconomic perspectives. Include perspective of non-Brazilian companies doing business in Brazil. What are the major opportunities. Classroom, Site visits, Cultural events.


Slide46: Course Overview (cont.) Pre-departure sessions. Brazil classes taught by faculty at Fundação Getulio Vargas. Guest speakers from government and industry. Formal classes Sao Paulo Mar 17 – 21; last day (Mar 22) in Rio.


Slide47: Course Details Babson lead faculty: Prof. Zach . Three credits. Standard Babson tuition plus expenses. Expenses: ~$2,000-2,300 including airfare + ~$100 per day other expenses.


Slide48: Deliverables and Grading Pre-visit readings (articles, cases). 1 team responsible for each industry: Pre-departure industry presentation “Strategic story” paper after return to US Class participation.


Slide49: Brazil


Slide50: Yoo-Taek Lee Assistant Professor at Babson College Competitive Advantages in the New Asia: Japan/Korea/Thailand May-June 2008


Framework of the Benchmark : Framework of the Benchmark The Voice of the Customer The Voice of the Employee The Voice of the Process Strategy Leadership


How Does Your Org. Look Like?: How Does Your Org. Look Like? Strategy & Leadership Employee Process Customer Adopted from “The power of Alignment”, by George Labovitz and Victor Rosansky Not aligned Horizontally Aligned Vertically Aligned Wrong Strategy Customer only Org. Customer focused strategy Aligned


Benchmarking Topics: Benchmarking Topics Voice of Customer Customer relationship management techniques Method of establishing customer royalty Managing customer satisfaction Method of identifying internal/external customer expectation Linking voice of customer to the voice of process Voice of Process Just-in-time or short cycle management techniques Supply chain management Quality management Process innovation Voice of Employee Suggestion systems Performance evaluation Self-management for knowledge workers Management by appreciation


The Goal of the Class : The Goal of the Class Through constant exposure to best practices in Asian companies, students begin to understand how these management concepts and systems operate from a local perspective. In addition, visits to cultural attractions enable attendees to develop future insight into the institutional and environmental conditions in this dynamic region. Understanding the mindset of Asian executives and managers in the ultimate objective of the field seminar.


Examples of Benchmarking Sites: Examples of Benchmarking Sites Japan Toyota Denso NEC Matsushita Electronics Kobe Steel Korea Samsung Electronics GM Daewoo Motors LG Electronics Korean Stock Exchange POSCO Thailand BMW Siam Cement C.P. Group Bank of Thailand Thai Life Insurance The benchmarking sites will be selected (can be changed) based on the interests from participants and the availability


Course Structure: Course Structure Pre-session Session 1: Introduction of the course framework Session 2: Presentation of the benchmarking topic Session 3: Introduction of the cultural background of the visiting countries and logistics Benchmarking Trip (May 19, Mon. through Jun 2, Mon) Japan: May 19 – May 23 - Japan: May 19 – May 26 Thailand: May 23 – May 27 or - Korea: May 26 – Jun 2 Korea: May 27 – Jun 2 Project Presentation Meeting Students present their benchmark reports (presentation is optional) Share the learning points


Course Grading: Course Grading Attendance and participation at the pre-trip meeting 15% Participation during the trip 25% Daily Journal 25% Project Report 35% Total 100% The selected project report will be the candidate for the publication of the book under the title of [Fact-Based Management: The Report from the Best among the Best]


Slide61: * 30% of the maximum number of spots on each trip will be reserved for students who need to fulfill the int’l requirement (Two year program only) * Placements made on a “first-come, first-serve” basis * If students are interested in more than one elective, there is an option to rank preferences. * Placements announced Friday, September 29th * Registration forms and $500 non-refundable deposit due October 5th, 12pm Registration Opens Monday, September 24th, 7:30am The form will be available on the OIP site at: http://www3.babson.edu/Centers/Glavin/GPS/Academics/MBA/Electives/Register-for-an-elective.cfm


Slide62: Ghana Brazil Chile OIP Italy Korea, Japan & Thailand Breakout Sessions Russia India