aarvberseth

News services: 

News services provided by the Storting Library Ebbe Aarvåg and Jeannette Berseth

Why news are important: 

Why news are important The parliamentary process is about making politics, right? and... Politics is partly about getting public attention And about responding to an ever changing media agenda MPs communicate to voters largely via media ca 60% rank mass media as the no. 1 source of political information

Norwegian media at glance: 

Norwegian media at glance Two major national TV channels Ca. 170 newspapers in print Ca. 200 news oriented web sites Two national news wires Ten “important” national daily newspapers Five “important” regional daily newspapers Ca. 160 regional and local newspapers with a publishing frequency from daily to weekly

How come so many newspapers?: 

How come so many newspapers? Press subsides to ensure diversity Ca. €36m / $47m this year No VAT, production subsidies, distribution support, advertising, no. 2 newspapers Countries we like to compare ourselves with - circulation per 1000 people:

Why is news services the library’s business?: 

Why is news services the library’s business? Our main goal is to support the parliamentary process This process interacts with the media agenda MP’s – and their advisors – are our primary customers/users They absolutely demand these services A service that small and big party groups can use equally - not dependant on party resources

The services are:: 

The services are: Newspaper (print) collection Radio and TV short term archive Media Resource Centre News search Newspaper archive search News web site search system News Monitoring Press cuttings Morning headlines Customized monitoring of web news

Newspaper collection: 

Newspaper collection A total of 152 newspaper subscriptions 10 national 113 regional and local 28 foreign Daily to weekly publication

Media Resource Centre: 

Media Resource Centre Morning headlines Record news programs from radio and TV Four TV channels Three radio channels Sound files accessible on the intranet On-demand viewing via internal TV channels On-demand copying On-demand services also available to government offices. Net TV and radio considerations Record Parliament meetings and some open hearings

List of radio programs accessible on the intranet: 

List of radio programs accessible on the intranet Daily program, stored for two months

News archive search: 

News archive search Print newspapers mediearkivet.no mediearkivet.se, presstext.se, infomedia.dk Factiva, Dialog Web news: In-house system, integrated with news monitoring system

Slide11: 

Web search interface

News monitoring services : 

News monitoring services News monitoring services in the Storting Library

Adding value : 

Adding value Traditional task: to give access to information Challenging task: to give customised information - a personal touch Why customise the news services? The MPs and political staff can : save time on media monitoring have a better overview of the news

Customised news services : 

Customised news services Daily press clipping service Headlines from the morning news Personalized monitoring of web news

News monitoring services: 

News monitoring services Daily press clipping service Simple and popular

Simple: 

Simple You need a pair of scissors and a copy machine Facts Sources: main and regional newspapers (15) Man-labour year: ½ Number of copies : 200 Distribution: available in 4 central places Selection News on current political issues in Norway News about the Parliament MPs’ contributions to debates Political polls

Popular : 

Popular Portable to read during plenum sessions, on the bus, in the sofa… Broader newspapers that you don’t read yourself on a daily basis Updated what has happened during absence

News monitoring services : 

News monitoring services Headlines from the morning news Links to the recordings

What, why and where : 

What, why and where What an overview of the 07.30 morning news and the “15 Minutes of Politics” on the radio Links to the recordings – listen to the news Where On the Intranet – Løveporten Why The morning news on the radio often sets the media agenda of the day

Headlines from the morning news: 

Headlines from the morning news Persons interviewed Headlines Listen to the news

News monitoring services: 

News monitoring services Personalized monitoring of web news On the Intranet - Løveporten

Sources : 

Sources The news is monitored and retrieved from 135 sources: Free news sources on the Internet Norwegian newspapers Journals of general interest Political parties’ news sections Selected Nordic newspapers Fee-based sources The main Norwegian news agency One weekly journal (political analysis)

Fixed and personal news feeds : 

Fixed and personal news feeds Fixed news feeds Name (news where his/her name is mentioned) County (news from his/her county/region) Political party (news where his/her political party is mentioned) Standing Committee (news relevant for his/her Standing Committee) Personal news feeds The possibility to make personal news feeds on any subject of interest

Slide24: 

External news - Name - Region - Political party - Standing Committee - Personal news feeds Articles where the MP Inge Ryan is mentioned - Title, lead, source and date Løveporten our Intranet

The newspaper article on the Internet: 

The newspaper article on the Internet

The Energy and Environment Committee: 

The Energy and Environment Committee Find similar File in archive A Standing Committee deals with a great number of subjects Challenge: to make a news feed that includes all the subjects, without returning to much “noise”

File in news archive : 

File in news archive The article is filed in my personal news folder on Greenpeace

Personal news folders: 

Personal news folders 1. Archive Filed articles about Greenpeace 2. Personal news feed the most recent articles about Greenpeace

Personal news feed – the most recent articles: 

Personal news feed – the most recent articles MPs and staff can make news feeds on any subject of interest A user-friendly method - that does not require skills in boolean search techniques

Software: Autonomy: 

Software: Autonomy Autonomy is a retrieval software Gartner 2004: among the top 3 in the world Parliaments using Autonomy: Sweden The Netherlands UK Norway Others?

Why are we using Autonomy?: 

Why are we using Autonomy? Parliamentary documents – need for better retrieval - Autonomy was our “wish dream” Media monitoring service - To gain experience, we selected a media monitoring company using Autonomy (Marketaudit) Buying the software or buying services?

Our use of Autonomy: 

Our use of Autonomy Media monitoring Searching external information (mainly media) In progress: searching parliamentary documents/proceedings Considering: a media monitoring service on mobile phones

Media monitoring - Lessons learned : 

Media monitoring - Lessons learned high quality news feeds user-friendly service the news feeds on MP’s name are popular personal news feeds are little used ? are we “cracking a nut with a sledge hammer”? problems marketing our service challenge: monitoring of TV and radio news

Concluding remarks : 

Concluding remarks What’s important for our users, is important for us Customized services have focus on our users, not on the publications, databases or recordings It does not need to be high-tech - just high touch