Mining the Web for Business Information and Tools: Mining the Web for Business Information and Tools Barbie E. Keiser Connecticut Library Association Russell Library - Middletown, CT April 6, 2006 barbieelene@att.net


Today’s agenda: Today’s agenda Brief Introduction to Business Intelligence (BI) What’s required for success What kind of research must be performed Why look for what You might be asked to do the research, identify sources for clients to research, identify fee-based services that will do the research for the client Classes of resources to tap Strategies for locating “the best” Importance of locator tools Tips to improve your research capabilities Alternatives for gaining access to the Invisible Web


Why this workshop is important: Why this workshop is important Help you to understand what is available (and what is not) Help you to understand what you should expect from a resource/vendor Perhaps think about becoming information producers yourselves


Questions to be asked: Questions to be asked Where should I go first? What will lead me to the site/resource I need? Where is what I want most likely to be: In the format that I need? At a reasonable cost (for this project/question/assignment)? Who has done this already? Experts (market researchers, investment bankers, professors) Libraries (academic, public, special, virtual) Pathfinders, research guides, & workshops Library schools Commercial sites with extensive list of useful links to reputable resources


Business information or business intelligence?: Business information or business intelligence? Information continuum Data, information, knowledge, wisdom Three levels of business intelligence Market-level Industry Organization-specific Thinking globally, acting locally (& vice-versa) Drilling down, looking sideways, chaining forward and back-linking Tools to help Best/exemplary practices Monitoring Business resources Specific topics Stream of information


Objectives for any business intelligence program: Objectives for any business intelligence program Improve your ability to recognize changes that are occurring in the environment Improve monitoring efforts Deepen your knowledge Anticipate activities Be aware of shifts in focus or emphasis Interpret & clarify Determine trends and interrelationships Provide insight and understanding


What’s required for success: What’s required for success An organized approach Keeping up with the industry Knowledge of sources available, source availability options/access requirements Skill using available tools Access to unique sources Flexibility Use of secondary sources that lead to primary Authentication of quality content and reputability of authorship Negotiation skills (licensing) A network of people, drawing on individuals’ skills Organization of information from the users’ point of view Distinguishing information ownership from management responsibility Focused on the needs of the client Ability to manage expectations


Research associated with BI can be complex: Research associated with BI can be complex Topics may be targeted or broad Often time-sensitive Involving a combination of environmental scanning and monitoring Requiring attention to detail and innovative research strategies, with knowledge of/access to a wide range of resources, both primary and secondary


Cultivating information expertise: Cultivating information expertise Determine the intelligence requirements Understand what information is available (and what is not) Highlight “the best” Educate others & manage expectations Present business intelligence designed to initiate ACTION


The payoff: The payoff Delivery of more timely, more accurate, more focused information to those who can make the best use of it Better decision-making capabilities Reduced information source redundancy and minimal duplication of effort Savings in time, money and effort


The simple business intelligence model: The simple business intelligence model Collect data using a wide variety of sources and formats Organize information (and resources) for multiple uses and users Judge the value (of information and resources) Assist in the analysis process by determining the pertinence, reliability, and validity of information gathered Disseminate information, but communicate intelligence that leads to ACTION Weigh the options; consider the alternatives


Typical problems: Typical problems Responsibilities for information gathering are unclear Not comprehensive Ill-equipped information gatherers (and recipients Lacking focus No historical perspective Data by the truckload (and mostly incomplete) Lack of support (from senior management) Resistance (no time or desire to read material collected) Time mismanagement (too much on gathering, not enough on analysis) Unwillingness to share


Understanding client needs: Understanding client needs What the client does Where information plays a role What type of information Ongoing interest vs. ad-hoc request Which sources and tools Personal preferences Level of detail Modes of delivery Frequency/timing of delivery Importance of a stream of information (in discerning trends)


When considering new tools: When considering new tools Diverse types Complementary Perils of an Internet start-up Why the good ones get acquired (and what happens afterwards) Finding aids and monitoring tools What’s right for you Why - Objectives What - Key indicators Where - Sources When - Frequency Who - Skills How - Level of automation vs. Human Intelligence


The Internet…: The Internet… Changes How information enters the public domain (and how quickly) How information is distributed (and how quickly) What decisions need to be made regarding the acceptance of information Source credibility Authenticity/authorship issues What actions need to be taken by the recipient Helps? Providing access to (global) information resources Timeliness of data/updates Economics


Changing your mindset: Changing your mindset Don’t just look for electronic versions of print publications Demand added-value from each site Be aware of who is responding to questions


Fee-based resources vs. free via the WWW : Fee-based resources vs. free via the WWW Structured (fielded) data Special features (tables, lists, rankings, multicompany, case studies, forecasts) Historical framework Trend analysis Future-oriented (projections) Contact with sources Time-sensitive activities Flexibility Situation-specific May be worth the $ in terms of: Time spent Frustration levels Advanced search capabilities Ease of manipulating data Ability to download Permission to share with others


How to reach these resources: How to reach these resources WWW search engines (& what you need to know about how they work) Knowing when Internet directories can be more helpful Traditional information sources When print is better Economies of scale for electronic resources Access via the Web to less or more Accessing resources on vs. via the Web Web-based business information directories, databases, portals, and pathfinders Selected news aggregators and feeds Bibliographies, guides, journals & books Personalized news sources/services Web channels & industry servers Malls and gateways Portals and vortals Global business, finance, investment & trade Industry-specific sites and searches Go direct (single sites) Virtual everything Social networking tools BizWiz


Search engines: Search engines Indexed search services General & subject-specific Visualization tools Subject directories Meta-search engines Toolbars Region & country-specific Image handling Metasearch engines Caveats Some are better than others Size isn’t everything The freshness test Handling frames Dynamically-generated page search capability Relevancy & links Subject specificity Adding features all the time


Searching online: Search engines & directories: Searching online: Search engines & directories Excite Images, news, audio, video Business news on homepage AltaVista Images, news and video WebCrawler Images, news, audio and video Yellow & white pages Ask.com A9 Cydral image search (http://en.cydral.com/) FAST search (http://www.alltheweb.com) Audio, video, pictures, news Wondir (http://www.wondir.org) ASK (http://www.ask.com) now includes Teoma and DirectHit AlltheWeb News, pictures, video, audio Blinkx Search over 1,000,000 hours of audio, video, podcast, vlog and television content Search.com for Reference and Directory Exalead Clustering Clusty.com Vivisimo Accumo.com Yahoo http://dir.yahoo.com/Business_and_Economy/ Google (http://directory.google.com/Top/Business/) vs. http://news.google.com/?ned=us&topic=b Use the “more like this feature” Soople Mygooglesearch Galaxy Business and Commerce http://www.galaxy.com/directory/44/ Dmoz Open Directory Project http://www.dmoz.com/Business/ About.com (http://www.about.com/money/) Toolbars Google, Yahoo, metaEUREKA http://www.01webdirectory.com/


Non-US search engines: Non-US search engines Use names you know for different countries Yahoo UK & Ireland (http://uk.yahoo.com) AltaVista UK (http://uk.altavista.com/) Use search engines covering multiple countries European Search Engines (http://www.netmasters.co.uk/european_search_engines/) EuroSeek (www.euroseek.net) European Business Directory (http://www.europages.com/) European Interactive Directories (www.euroyellowpages.com) Multi-lingual searching ez2find Mozbot Wisenut.com preferences by language Try search engines you don’t know that specialize in a specific country Mirago (http://www.mirago.co.uk/) Achoo (http://www.abacho.co.uk/) Info.co.uk Searchy.co.uk Seekport.co.uk Arnoldit (http://www.arnoldit.com/lists/intlsearch.asp) International Directory of Search Engines (http://www.search-engine-index.co.uk/) & Searchenginecollosus.com Country-based search engines (http://www.philb.com/countryse.htm)


Finding and searching newer technologies: Finding and searching newer technologies Blog list (http://www.blogcatalog.com/directory) OpinMind Feedster & Daypop FindSounds.com PreFound Search4rss Waypath IncyWincy MediaCHANNEL Podzinger Rocketinfo (http://www.rocketnews.com/info/portal.jsp) Sortbydate.com Technorati


Why use a Meta-Search engine?: Why use a Meta-Search engine? Address unknown Ability to enter search string only once Speed De-duping of results


What to look for in a metasearch engine: What to look for in a metasearch engine Simple and advanced search capabilities Number of matches reported from each search engine Integration De-duping of results Ranking Interesting design Good response time Wide choice of search engines used “More like this” feature


Meta-Searchers: Meta-Searchers Beaucoup (look at corporate websites) Dogpile Highway61 Search.com Mamma Metacrawler (http://www.go2net.com) OneSeek Metafind All4one MrSapo IcySpicy Chubba Jux2 Kartoo (for visual displays) Seekz Widow Metasearch (http://www.widow.com/crawl/metasearch.cgi) Ixquick (http://www.us.ixquick.com/) ZWorks Turbo109 InternetOracle proFusion Business Profiles (http://www.profusion.com/nav?agt=0!4!&&queryterm=) Search & Submit (http://www.212.net/search/index.htm) Starting Point (http://www.stpt.com) FinderSeeker Ixquick (http://www.us.ixquick.com/) All One Search – Academic Research (http://www.allonesearch.com/Academic-Research.htm) Trovando (http://www.trovando.it/)


Need help choosing a search engine?: Need help choosing a search engine? http://www.search-engines-2.com/ Best of the Bots (http://www.botspot.com) Search Engine Watch Gregg Notess’ (http://www.notess.com/) Search Engine Showdown (http://www.searchengineshowdown.com/) The Spider’s Apprentice (http://www.monash.com/spidap.html) Best Search Tools Chart (http://infopeople.org/search/chart.html) Search Engine Relationship Chart (http://www.bruceclay.com/searchenginerelationshipchart.htm) NoodleTools (http://www.noodletools.com/debbie/literacies/information/5locate/adviceengine.html) Pandia Search Engine News (http://www.pandia.com/sew/index.php) Comparing major search engines (http://www.philb.com/compare.htm) http://www.philb.com/engines.htm Web searching tools (http://library.curtin.edu.au/web/index.html) Business-to-Business (http://geniusfind.com/Business_to_Business.htm) iTools LLRX Search Engine Comparison Chart (http://www.llrx.com/features/searchenginechart.htm) Search Engine Lowdown Search Engine Watch Forums (http://forums.searchenginewatch.com/index.php) Search Engines (http://searchenginez.com/) Seasrch Strategies for the Internet (http://www.rba.co.uk/search/compare.shtml) ALA Tolkit (http://www.lita.org/ala/lita/litaresources/toolkitforexpert/toolkitexpert.htm) Web Search Guide Comparison Charts (http://www.websearchguide.ca/research/compfram.htm) WebSerch (http://www.clubi.ie/webserch/)


Malls & gateways: Malls & gateways Resource Discovery Network for Business Studies (http://www.vts.rdn.ac.uk/tutorial/bus) Academic Info Business Administration (http://www.academicinfo.net/bus.html) Social Science Business and Management Information Gateway (http://www.sosig.ac.uk/business/)


Add-ins that will help: Add-ins that will help WebWhacker (http://www.bluesquirrel.com) Copernic WebFerret by FerretSoft Bookmarklets List All Links (http://www.bookmarklets.com/tools/data/index.phtml) Tool bars Alert systems Google Alerts (http://www.googlealert.com) Web change notification Autonomy &Verity Watch That Page Infominder Watch360 ChangeDetect TrackEngine Karnak Website-Watcher (http://www.aignes.com) Trackle


Keeping up with it all: Keeping up with it all Locator tools Internet Scout Report & NSDL (http://scout.cs.wisc.edu) Freepint (http://www.freepint.com) Internet Resources Newsletter (http://www.hw.ac.uk/libWWW/irn/irn.html) Librarians’ Index to the Internet (http://www.lii.org) Argus Clearinghouse (http://www.clearinghouse.net) BUBL (http://www.bubl.ac.uk/l) The Virtual Chase (http://www.virtualchase.com/) LLRX.com (http://www.llrx.com) ResearchBuzz Infotogo.com CyberSkeptic’s Guide (http://www.cyberskeptic.com/cs) AcademicIndex (http://www.academicindex.net/tools.html) Current awareness alerting services Clipping services Reputation monitoring Personal Distributed Using colleagues as a resource BusLib-L


Thinking logically for quality: Thinking logically for quality Pay attention to extensions Basic information & freshness Alexa Bookmarklets Follow the links (forward & back-chaining) Fagan Finder Bookmarklets Visualization tools Semagix WebBrain Anacubis Grokker (http://www.groxis.com/service/grok/) Kartoo Touchgraph Excellent region-specific business sites Emerging nations and markets Reputable world trade sites Expanded news sites Interested parties with “name recognition” Management consultants Accounting firms Commercial & investment banks


Web site evaluation criteria: Web site evaluation criteria Source credibility Organizations and individual authors Pay attention to extensions Who links to them? To which sites do they link? Advocacy in check Purpose Target audience Objectivity Relevance to your work/inquiry Coverage and scope Integration Date of creation Frequency (and timeliness) of updates Quality Reliability Validity Accuracy/Error rate Meaning over time Completeness & Consistency Aesthetics Accessibility/Ease of use Output options Documentation Customer support Value-to-cost ratio Privacy Site map


Look for academic curricula & support: Look for academic curricula & support Course syllabi Published articles & working papers (past & ongoing research) Current research Dissertations/theses http://www.ndltd.org/browse.en.html http://www.diva-portal.org/ http://etd.caltech.edu/ETD-db/ETD-browse/browse?first_letter=all http://www.crl.edu/content.asp?l1=5&l2=23&l3=44&l4=25 http://www.cybertheses.org/cybertheses/cybertheses.html http://www.darenet.nl/en/page/language.view/home Case studies University-based research centers Databases Self-archiving (http://opcit.eprints.org/explorearchives.shtml) Economics (http://repec.org) Open Access Repositories http://www.opendoar.org/ http://repositories.cdlib.org/escholarship/ Experts FindaPhD.com (UK) ProfNet (http://www3.profnet.com/) Sources & Experts (http://www.ibiblio.org/slanews/internet/experts.html) Subject-specific libraries (e.g., business) Bibliographies & pathfinders BizEd (http://www.bized.ac.uk/learn/learn.htm) Subject Finder – Business Studies (http://www.subjectfinder.com/category/business.asp?q=Business+Studies&s=Search&mode=all) Scholarly Societies Project – Business, Economics & Mathematics (http://www.lib.uwaterloo.ca/society/genbuseconmath_soc.html/) Very Large Database (http://www.vldb.org/)


Translation plus: Translation plus Browser prompt to install character sets Fonts in Cyberspace (http://www.sil.org/computing/fonts/) Industry- and country-specific resources Human intervention Technical translations Glossaries (http://www.xlation.com/glossaries/) Software Free online translator services Business-related Quotes online (http://www.worldlingo.com) Travel-related Learning languages Verbix Web tools Links to other resources Limited options (http://www.wordreference.com) International business practices, customs, & etiquette WorldBiz International Database (http://www.worldbiz.com/library.html) Babelplex Free Translation Tools (http://www.masternewmedia.org/2001/11/29/free_translation_tools_and_online_services.htm) Google search (http://www.google.com/language_tools?hl=en) Online Translation Guide (http://www.workingdogweb.com/translate.htm) Babelfish (http://world.altavista.com/) from AltaVista (http://babelfish.altavista.com/translate.dyn) Google language tools (http://www.google.com/language_tools?hl=en) AllWords (http://www.allwords.com/34wlinks.php) Machine translation (http://www.alphaworks.ibm.com/aw.nsf/html/mt) Dictionary.com – Translate (http://dictionary.reference.com/translate/text.html) Fagan Finder Translator Wizard (http://www.faganfinder.com/translate/) Foreignword.com Free online translator service (http://www.prospector.cz/Services/Translation/) Freetranslation.com OneLook Dictionaries (http://www.onelook.com) Systran Language Translation (http://www.systransoft.com/) Yourdictionary.com Portuguese Translations (http://www.sourcetranslations.com/) AlphaWorks (http://www.alphaworks.ibm.com/aw.nsf/html/mt) Foreignword.com News about translation tools (http://www.masternewmedia.org/vistapoints.htm#translation) WordReference Xlation.com/glossaries YourDictionary


Three categories of research: Three categories of research Market Industry Company Background General business climate Risks Trade issues, barriers, statistics Population, demographics & social/lifestyle issues Health, education & religion Ethics & values Technology & infrastructure Legal/regulatory environment


Three categories of research: Three categories of research Market Industry Company Statistics Legal & regulatory issues Technology Trends & forecasts Current activity Structure


Three categories of research: Three categories of research Market Industry Company Background data (Corporate description) Financial performance Products and services Markets (and customers) served Operations Employee data


Caveats at the market-level: Caveats at the market-level Country classification Geographic region Type of economy Stage of economic development Political organization Comparing country data Tips Problems


Competition at the country level: Competition at the country level Global Competitiveness Program (http://www.weforum.org) Competitive Institute (http://www.competitiveness.org) International Budget Project (http://www.internationalbudget.org/resources/sites/dev_econ.htm) Competitive Indicators (World Bank) World Competitive Yearbook (IMD - Lausanne) Competition Policy – UK (http://www.dti.gov.uk/ccp/topics.htm) Berkeley Roundtable on the International Economy (http://brie.berkeley.edu/~briewww/) Globalization (http://www.enterweb.org/whatnew.htm) Index of Economic Freedom - Country Guides (http://www.heritage.org/research/features/index/countries.cfm) Competitive Alternatives - KPMG's guide to international business costs (http://www.competitivealternatives.com/default.html) Doing Business Guides Deloitte/EIU (www.deloitte.com/tax) World Bank Benchmarking Business Regulations (http://www.doingbusiness.org/) DoingBusiness.org


Emerging nations and markets: Emerging nations and markets International agencies Institute of International Finance Emerging Markets Research (http://www.iif.com/emr/index.quagga) World Economic Forum (http://www.weforum.org/) Regional organizations North-South Institute (http://www.nsi-ins.ca/ensi/index.html) Transitions Online (http://www.tol.cz/look/TOL/home.tpl?IdLanguage=1&IdPublication=4&NrIssue=76) Governments Canadian International Development Agency (http://www.acdi-cida.gc.ca/webresources.htm) U.S. Department of State Commercial databases Directory of Development Organizations (http://www.devdir.org/) S & P Emerging Markets ISI Emerging Markets - Internet Securities (http://www.securities.com ) World Marketing Data and Statistics (http://www.euromonitor.com/womdas.aspx) Licensing Digital Information (http://www.library.yale.edu/~llicense/develop.shtml) InfoNation (http://cyberschoolbus.un.org/infonation3/menu/advanced.asp) International Data Base (http://www.census.gov/ipc/www/idbnew.html) Emerging Markets (http://www.emergingmarkets.org) Snapdata (http://www.snapdata.com/) Fund Research Emerging Portfolio http://www.gipinc.com ) Investment Banks Pangaea Partners (http://www.pangaeapartners.com/) Commercial Banks Wachovia/First Union (http://www.wachovia.com/corp_inst/page/0,,13_54_3987_1068,00.html)


Emerging nations and markets: Emerging nations and markets Libraries Virtual Library on International Development (www.acdi-cida.gc.ca/virtual.nsf/pages/index_e.htm) Finding International Statistics Online (http://www.lib.umd.edu/MCK/GUIDES/intstat.html) GlobalEdge Country Insights (http://globaledge.msu.edu/ibrd/ibrd.asp) VIBES (http://library.uncc.edu/vibes/) Everything International – Company & Industry Data (http://faculty.philau.edu/russowl/industry.html) Resources for International Business & Marketing (http://www.csuchico.edu/%7Ewd6/classes/intlmktg2.htm) Research Guides – Baker Library (http://www.library.hbs.edu/guides/#3) Least developed country report (http://www.unctad.org/Templates/Page.asp?intItemID=3073&lang=1) Investment Promotion Network – Direct Foreign Investment (http://www.ipanet.net/infores) Development Gateway (http://home.developmentgateway.org/) ABCNews.com’s Country Profiles (http://www.gale.com/reference/archive/200002/abc22gif.html) Economics, Business, and Environment Country Profiles (http://earthtrends.wri.org/country_profiles/index.php?theme=5) Economist Country Briefings (http://www.economist.com/countries/) Eldis Statistics Guide (http://www.eldis.org/statistics/index.htm) Finding International Statistics Online (http://www.lib.umd.edu/MCK/GUIDES/intstat.html) Global Knowledge for Development (http://notes.edc.org/GLG/GKD/repo.nsf/search) Global Gateway (http://international.loc.gov/intldl/intldlhome.html) Resources for International Economic Development (http://grove.ship.edu/econ/develop/) OneWorld – NationsOnline (http://www.nationsonline.org/oneworld/) UNIDO (http://www.unido.org/data/regions.cfm?area=GLO) Oxford Economics (http://www.oef.com/)


Problems with comparing country data: Problems with comparing country data Base years Methods of estimating Methods of data collection Extent of coverage* Precision of definition Scope of territory Margins of error Currency conversion Updates & revisions*


Tips for comparing country data: Tips for comparing country data The more detailed the publication, the greater the time lag The more accurate the statistics, the greater the time lag Appreciate how the Internet changes the equation


Economic and trade data: Economic and trade data National accounts Measures of inflation Labor statistics Financial statistics Risk Foreign trade


Economic data: Economic data Don’t limit your search to government sites for the country in which you are interested Try international agencies, other governments (3rd countries), commercial & academic sites


Economic data collection issues: Economic data collection issues Measuring National Accounts Effect of inflation Measures of inflation Use GDP deflator for macro analysis Use PPI or CPI, as appropriate Political environment Exchange rates Purchasing Power Parity Index (PPP) tries to factor in the underground economy and other intangibles For a truer cost of living, try the Big Mac Index Relocation services Hotel costs


Economic and trade data: Economic and trade data World Economic Outlook (IMF) Euromonitor’s World Economic Factbook World Tables (World Bank) OECD Economic Outlook Historical Statistics Eurostat National Accounts ESA Aggregates UN System Pathfinder – Economic development (http://www.un.org/Depts/dhl/pathfind/frame/start.htm) System of National Accounts Balance of Payments Statistics (IMF) Handbook of Economic Statistics (http://www.odci.gov/cia/di/products/hies/index.html) Index of Economic Freedom (http://www.heritage.org/research/features/index/index.cfm) International Budget Project (http://www.internationalbudget.org/resources/sites/dev_econ.htm)


Data sources: US economics: Data sources: US economics Business Statistics of the United States National Income and Product Accounts Survey of Current Business Consumer Price Index and Producer Price Index (BLS) “Guide to Economic Indicators” Economic Statistics Briefing Room (http://www.whitehouse.gov/fsbr/esbr.html) Joint Economic Committee (http://www.house.gov/jec/) US Census Bureau (www.census.gov) Census Bureau Economic Programs (http://www.census.gov/econ/www/) Commercial products (CACI) Census Economic Briefing Room (http://www.census.gov/cgi-bin/briefroom/BriefRm) Bureau of Economic Statistics (www.bea.gov) Bureau of Labor Statistics (http://www.bls.gov) Stat-USA (www.stat-usa.gov/stat-usa.html) Federal Reserve Boards International Economic Statistics Database (http://liber8.stlouisfed.org/iesd/) Index to Reserve System Economic Publications (http://www.frbsf.org/publications/fedinprint/index.html) Federal Reserve Education (http://www.federalreserveeducation.org/FRED/) http://research.stlouisfed.org/fred2/ Beige Book (http://www.federalreserve.gov/fomc/beigebook/2006/) Business Cycle Indicators (http://www.conference-board.org/economics/bci/)


Personal favorites: Economics: Personal favorites: Economics Statistics World (Bank) Development Indicators UN Common Database (http://unstats.un.org/unsd/cdb/cdb_help/cdb_quick_start.asp) United Nations Statistical Division (http://unstats.un.org/unsd/mi/mi.asp) US Census Bureau Statistical Agencies International (www.census.gov/main/www/stat_int.html) World In Figures (http://tilastokeskus.fi/tup/maanum/index_en.html) Sources of Economic and Financial Statistics (http://www.lib.gla.ac.uk/Depts/MOPS/Stats/economic.shtml) http://econ.worldbank.org (http://www.econstrat.org/) Social Science Research Network (http://www.ssrn.com/update/ern/index.html) Economics Classroom (http://www.learner.org/channel/workshops/economics/) For the public AmosWEB Pedestrian’s Guide to the Economy (http://www.amosweb.com/cgi-bin/awb_nav.pl?s=pdg) Moody’s Economy.com (http://www.dismal.com/default.asp) Dr. Ed Yardeni’s Economics Network (http://www.yardeni.com/) Dr. T’s EconLinks.com (http://econlinks.com/) QuickMBA (http://www.quickmba.com/econ/) Free Lunch (http://www.economy.com/freelunch/default.asp) Economic News Feed (http://scienceport.org/index.php?PID=13) Associations & think tanks American Economics Association (http://www.vanderbilt.edu/AEA/) and (http://www.aeaweb.org/) EconLit (http://www.econlit.org/) Association for University Business and Economic Research (http://www.auber.org/) National Bureau of Economic Research (http://www.nber.org/data/) Econometrics Journal Links (http://www.econ.vu.nl/econometriclinks/) AEI's monthly newsletter on economic trends in the United States and abroad (http://www.aei.org) Economic Strategy Institue EconPapers (http://econpapers.repec.org/) Economic Policy Institute (http://www.epinet.org/content.cfm/webfeatures_webfeat) Economics Search Engine (http://ese.rfe.org/) Journalists’ Guide to Economic Terms (http://www.facsnet.org/tools/ref_tutor/econo_term/glossary.html) Institute for International Economics (http://www.iie.com/) Library of Economics and Liberty (http://www.econlib.org/index.html) MilkenInstitute.org Theoretical Economics Open Journal (http://econtheory.org/) Center for Economic Policy Research (http://www.cepr.org/default_static.htm) Brookings.org Index of Economic Freedom (http://www.heritage.org/research/features/index/) Independent Institute (http://www.independent.org/issues/) Urban Institute (http://www.urban.org/economy/index.cfm)


Personal favorites: Economics: Personal favorites: Economics Commercial Sources Economist Intelligence Unit (EIU’s latest) Blackboard Scholar (http://resources.blackboard.com/scholar/sa/196/portal.jsp) B&E data links (http://www.econ-datalinks.org/search.html) BPubs – Economics (http://www.bpubs.com/Economics/) InfoMine – Business & Economics (http://infomine.ucr.edu/cgi-bin/search?category=busecon) Terrible site, great links (http://1800miti.com/Companies/page112.html) Economic History (http://www.eh.net/databases/) EconMagic Economic Time Series (http://www.economagic.com/) DRI – WEFA (http://www.dri-wefa.com/) EconData.net Economist.com Research Tools (http://www.economist.com/research/) Law and Economics (http://lawecon.lp.findlaw.com/) Forbes.com Best of the Web Economics Blogs (http://www.forbes.com/bow/b2c/category.jhtml?id=307) EconLibrary.com Kiplinger forecasts (http://www.kiplinger.com/index.html) Foubini Global Economics (http://www.rgemonitor.com/) VLRC Economics Links (http://www.virtuallrc.com/vlrceconomicslinks.html) Academic Sites Columbia University (http://www.columbia.edu/cu/lweb/indiv/business/ir/stats.html) Area Studies (http://campus.champlain.edu/library/area.htm#Economics) Economic Resources for College Teachers (http://ecedweb.unomaha.edu/teach-ec.htm) BizEd (http://www.bized.ac.uk/learn/economics/index.htm) University Economics Departments (http://web.uvic.ca/econ/depts_Uvic.html) Econ Links (http://www.marietta.edu/~delemeeg/econlink.html) Econ Links (http://www.ncat.edu/~simkinss/econlinks.html) Economics Information Sources (http://www.york.ac.uk/services/library/subjects/econint.htm) Internet Resources for the Economy (http://www2.lib.udel.edu/subj/econ/internet.htm) Economics and Economic Statistics Research (http://www.library.ucsb.edu/subjects/econ/econg.html) Internet Economist (http://www.vts.rdn.ac.uk/tutorial/interneteconomist) Researching International Economic Law (http://www.ll.georgetown.edu/intl/iiel/home.htm) SOSIG Economics (http://sosig.ac.uk/roads/subject-listing/UK-cat/econ.html) Economics Subject Guide (http://www.library.yale.edu/socsci/economics/) Scandinavian Working Papers (http://swopec.hhs.se/hastef/) Teaching K-12 Economics (http://ecedweb.unomaha.edu/k-12/home.cfm) WebEc (http://www.helsinki.fi/WebEc/WebEc.html) Stanford Institute for Economic Policy Research (http://www-cepr.stanford.edu/home.html) Berkeley Law & Economics Working Papers (http://www.bepress.com/blewp/default/) Economics Net-Textbook (http://nova.umuc.edu/~black/pageg.html)


Personal favorites: Financial statistics: Personal favorites: Financial statistics International Financial Statistics (IMF) with trial account (http://ifs.apdi.net/imf/) Financial Market Update (http://www.imf.org/external/pubs/ft/fmu/eng/index.asp) Institute for International Finance (http://www.iif.com/) International Finance Corporation (http://www.ifc.org/) Bank for International Settlements (http://www.bis.org/forum/research.htm) Foreign Direct Investments Online (http://www.unctad.org/Templates/Page.asp?intItemID=1923&lang=1) Global Financial Data (http://www.globalfinancialdata.com/index.php3) Financial Market Trends (OECD) Bretton Woods Project (http://www.brettonwoodsproject.org/briefings/index.shtml) Treasury Bulletin (http://www.fms.treas.gov/bulletin/) Board of Governors of the Federal Reserve System (http://www.federalreserve.gov/) Historical releases (http://www.federalreserve.gov/releases/) Federal Reserve Bank of Chicago (http://www.chicagofed.org/) FRASER (http://fraser.stlouisfed.org/) Liber8 (http://liber8.stlouisfed.org/) Federal Reserve Bulletin (http://www.federalreserve.gov/pubs/bulletin/default.htm) Foreign Exchange Rates (http://www.ny.frb.org/markets/fxrates/noon.cfm) Financial Times (www.ft.com) FT News (http://news.ft.com/home/us) FT Market Watch (http://www.ftmarketwatch.com/) FT Search (http://search.ft.com/search/index.html) Journal of Commerce (www.joc.com) Financial Ratio Analysis (http://www.bized.ac.uk/compfact/ratios/index.htm) Financial Scandals (http://www.ex.ac.uk/~RDavies/arian/scandals/) Financial Training Calendar (http://www.financial-conferences.com/) Financial Textbooks (http://finmath.com) Financial Dictionary (http://www.anz.com/edna/dictionary.asp) A – Z of Financial Terms (http://www.moneyextra.com/dictionary/) III Financial Services Factbook (http://www.financialservicesfacts.org/financial/) S&P indices (http://www2.standardandpoors.com/servlet/Satellite?pagename=sp/Page/IndicesIndexPg&r=1&l=EN&b=4&s=6&ig=48&i=56&si=138&xcd=500) The Millennium (http://interactive.wsj.com/public/current/summaries/mill-1-f.htm)


Personal favorites: Financial statistics: Personal favorites: Financial statistics For the public FastCEO.com Bloomberg.com/tv MarketWatch.com http://1800miti.com/Companies/page113.html http://finance.google.com/finance http://www.strictlybusinesssites.com/fin.htm http://finance.yahoo.com/search Currency Converter (http://www.world-exchanges.org/wfe/home.asp?action=document&menu=10&nav=ie) Commercial sites and products FinanceWise.com Guarantee-Finance.com StudyFinance.com Fund Info Service (http://www.wilink.com/fundinfoservice.htm) Bonds BondsOnline (http://www.bondsonline.com/asp/research/creditdnp.html) InvestingInBonds.com DCP Data for municipal bond info (http://www.dpcdata.com/index_n.cfm) Hedge Funds Hedge Fund Association (http://www.thehfa.org/) Hedge Fund Research (http://www.hedgefundresearch.com/) HedgeWorld.com HedgeIndex.com Academic institutions Financial Data Finder (http://fisher.osu.edu/cgi-bin/DB_Search/db_search.cgi?setup_file=finance.setup.cgi) Finance Links and Sites from NYU (http://www.stern.nyu.edu/fin/general/resource.htm) WWW Virtual Library (http://fisher.osu.edu/fin/overvw.htm) Web Links (http://viking.som.yale.edu/finance.center/html/weblinks.html) Sources of Economic and Financial Statistics (http://www.lib.gla.ac.uk/Depts/MOPS/Stats/economic.shtml) http://web.utk.edu/~jwachowi/wacho_world.html Museum of American Financial History (http://www.financialhistory.org/) Mutual Fund Cost Calculator (http://www.personalfund.com/) What was the exchange rate then (http://eh.net/hmit/exchangerates/) Social Science Research Network (http://www.ssrn.com/update/fen/index.html) Society of Financial Professionals (http://www.financialpro.org/ )


Labor: Labor Issues Employment & unemployment statistics Labor laws & regulations Temporary help, outsourcing, & offshoring http://www.epinet.org/content.cfm/issueguide_offshoring Outsourcing Institute (http://www.outsourcing.com/) Sources International Organizations Governments Labor unions Think tanks Advocacy groups


My favorite labor sites: My favorite labor sites International Labour Organization (http://www.ilo.org/public/english/support/lib/dblist.htm) & Natlex (http://www.ilo.org/dyn/natlex/natlex_browse.home) Labour Economics Gateway (http://labour.ceps.lu/) Trades Union Congress (http://www.tuc.org.uk/tuc/unions_main.cfm) EEOC in the US and Equal Opportunities Commission in the UK DTI Employment Relations (http://www.dti.gov.uk/er/) Center for Economic and Social Inclusion (http://cesi.org.uk/) NOMIS (http://www.nomisweb.co.uk/) Employee relations policies (http://www.businessbureau-uk.co.uk/personnel/employee_relations/code_of_conduct.htm) European Foundation for the Improvement of Living and Working Conditions (http://www.eurofound.ie/emire/emire.html) & European Industrial Relations Observatory (http://www.eiro.eurofound.ie/) WWW Virtual Library (http://www.iisg.nl/~w3vl/) Flexibility – Resources for New Ways of Working (http://www.flexibility.co.uk/) Child Labor Laws (http://www.childlaborlaws.org/) National Immigration Law Center (http://www.nilc.org/) Workplace Law (http://www.workplacelaw.net/) Employment Law Information Network (http://www.elinfonet.com/) Employment Law News (http://hr.cch.com/news/employment/library.asp) Labor and Employment Legal Resources (http://www.llrx.com/features/laborlaw.htm) National Employment Law Project (http://www.nelp.org/) CEO Executive Pay (http://www.forbes.com/executivepay/2004/04/21/04ceoland.html) Core Compensation Data from Hemscott (http://www.coredatagroup.com/db/compensation.html) Executive Grapevine (http://www.askgrapevine.com/publications/index.php) Executive Paywatch (http://www.aflcio.org/corporatewatch/paywatch/) Workforce Productivity (http://www.saibooks.com/wkd.html) Local Employment Dynamics (http://lehd.dsd.census.gov/led/datatools/qwiapp.html) Ecomp online (http://www.ecomponline.com/) Work-Life Balance (http://www.worklifebalancecentre.org/) Workers Struggles (http://wsws.org/sections/category/workers/roundup.shtml)


My favorite labor sites: My favorite labor sites US Dept. of Labor (http://www.dol.gov/) Bureau of Labor Statistics (http://stats.bls.gov/) Occupational Employment Statistics (http://stats.bls.gov/oes/) http://www.bls.gov/oes/current/oessrci.htm#11 Compensation and Working Conditions (http://stats.bls.gov/opub/cwc/) Most requested statistics (http://www.bls.gov/data/top20.htm) Career Guide to Industries (http://www.bls.gov/oco/cg/) (Local) Economies at a glance (http://www.bls.gov/eag/) Foreign Labor Statistics (http://www.bls.gov/fls/) Nonemployer statistics (http://www.census.gov/epcd/nonemployer/index.html) Telework Association (http://www.tca.org.uk/) Telework Exchange (http://www.teleworkexchange.com/about.asp) Families & Work Institute (http://www.familiesandwork.org/) Globalization and Labor Standards (http://www.laborstandards.org/) Catherwood Library Guides (http://www.ilr.cornell.edu/library/subjectGuides/default.html) Labor Contracts Database (http://www.iir.berkeley.edu/library/contracts/) & Labor Research Portal (http://www.iir.berkeley.edu/library/laborportal/index.html) O*Net (http://online.onetcenter.org/) Resources for Union Organizing (http://union-organizing.com/) United Auto Workers (http://www.uaw.org/) Salaryexpert.com AFL-CIO Teamster.net Work Index (http://workindex.com/) Workplace Fairness (http://www.workplacefairness.org/) Salary Survey (http://www.erieri.com) ) Salary calculator (http://www.slary.dom) Salary Expert from WSJ (http://www.salary.com/salary/layoutscripts/sall_display.asp)


Employee benefits & human resources management: Employee benefits & human resources management International Foundation of Employee Benefit Plans http://www.ifebp.org/) Employee Benefit Research Institute (http://www.ebri.org/) Employee Benefits & Compensation – Related Lnks (http://www.managementhelp.org/pay_ben/pay_ben.htm) Employee Benefits Legal Resource Site (http://benefitsattorney.com/modules.php?name=Web_Links) PensionRights.org Spencer Benefits Report (http://www.aspenpublishers.com/spencer.asp?promoid=SPENCERNET/) Contract Employees’ Handbook (http://www.cehandbook.com/) Executive Compensation (http://www.coredatagroup.com/db/compensation.html) International Association for Human Resource Information (http://www.ihrim.com/) bNet White Papers (http://jobfunctions.bnet.com/index.aspx?ucid=21) Human Resources Learning Center (http://www.human-resources.org/) HRZone.co.uk HR.com Human Resources Law Index (http://www.hrlawindex.com/) Stress Directions (http://www.stressdirections.com/) Profiler Personality Test (http://www.od-online.com/app/profiler-intro.asp) Workplacelaw.net Society for Human Resource Management Online (http://www.shrm.org/) WorkIndex.com Workforce Management (http://www.workforceonline.com/)


Risk issues: Risk issues External factors affecting country Internal groupings (points of power) Political parties (in and out of power) Other important groups Internal factors Specific projects


Personal favorites: Political risk: Personal favorites: Political risk Handbook of Country and Political Risk Analysis Political Risk Newsletter Bank of America World Information Service Walden Country Reports Institutional Investor Euromoney EIU Country Risk Service (www.eiu.com) “Big Six” accounting firms Country Risk Forecast (www.crg.com/departments/cris/crg.htm) Country Risk Analysis (http://www.duke.edu/~charvey/Country_risk/couindex.htm) Oxford Analytica, including Consensus Economics (www.oxan.com) Corruptions Perceptions Index (www.transparency.de) Countrybriefings.com www.economist.com/countries


Foreign trade data collection issues: Foreign trade data collection issues Classification of goods Place of final destination Valuation Discontinuities and revisions Lack of regionalized definitions


Trade data & opportunities: Trade data & opportunities LexMercatoria (http://lexmercatoria.net/) Revised Guide to International Trade Law Sources on the Internet (http://www.llrx.com/features/trade3.htm) International Trade Statistics (http://www.intracen.org/tradstat/) Harmonized tariff schedule (http://www.itds.treas.gov/) Agency for International Trade Information & Cooperation (http://www.acici.org/aitic/index.html) GATT Digital Library through 1994 (http://gatt.stanford.edu/page/home) WTO & GATT Research (http://www.law.nyu.edu/library/wtoguide.html) Free Trade Area of America (http://www.ftaa-alca.org/Alca_e.asp) Summit of the Americas (http://www.americasnet.net/) International Chamber of Commerce (http://www.iccwbo.org/) US Chamber of Commerce (http://www.uschamber.com/International/default.htm) Federation for International Trade Organizations (http://www.fita.org/) is the source for international import export trade leads, events, and links to 8,000 international trade (export import) related Websites International Business Resource Center (http://www.ibrc.business.ku.edu/) Bridge Between NAICS and SIC (http://www.census.gov/epcd/ec97brdg/) http://www.melissadata.com/LookUps/sic.asp Conversion to NAICS (http://stats.bls.gov/ces/cesnais.htm) Industry trade data (http://www.macalester.edu/research/economics/PAGE/HAVEMAN/Trade.Resources/TradeConcordances.html#FromNACE) Concordance NAICS – NACE (http://www.statcan.ca/english/Subjects/Standard/concordances/naics2002-to-nacerev1-1.htm)


Trade data & opportunities: Trade data & opportunities Trade Statistics Overview (http://docs.lib.duke.edu/maps/guides/trade_overview.html) Danish Exporters (http://www.krak.dk/scripts/danishexporters/danishexporters_forside.asp) BizEurope Global Trade Center Trade Leads (www.tradezone.com) UK Trade & Investment (https://www.uktradeinvest.gov.uk/ukti/appmanager/ukti/splash) UK Trade Info Data & Prices (http://www.uktradeinfo.com/index.cfm?task=tradedata) Holland Exports (http://www.hollandexports.com/) Indian Exporters Directory (http://www.infodriveindia.com/) Doing Business Abroad (http://www.infoexport.gc.ca/ie-en/MarketReportsAndServices.jsp) & Trade Data Online (http://strategis.ic.gc.ca/sc_mrkti/tdst/engdoc/tr_homep.html) International Business Forum (www.ibf.com) Manhattan International Development Corporation (http://www.manhattanidc.org/marketplace/resources/default.cfm?clientID=11002&typeID=3) TradeExpress International Directory (www.trade-express.com) the most complete product directory for volume buyers to find suppliers, exporters and OEM manufacturers. Tradematch (www.tradematch.co.uk) provides international trade opportunities through new markets, partners and customers overseas Inform Katalog & Export (http://www.inform.cz/inp/main.html) database of profitable and export companies ready to offer their products and services on Czech and international market World Trade Markets (www.wtm.com) SEARCH system to cater for the capturing, dissemination and searching of Trade Point Trade Leads (ETO's-Electronic Trade Opportunities) throughout the world Statistical Tradeflow Database (http://mkaccdb.eu.int/cgi-bin/stb/stat/comext.pl?action=search) UN Trade Statistics Database (http://unstats.un.org/unsd/comtrade/) & Crosswalk (http://www.unspsc.org/) Market Access & Compliance (http://trade.gov/mac/)


Web help for firms seeking overseas trade: Web help for firms seeking overseas trade International Trade Administration (US Department of Commerce) www.ita.doc.gov US ITC Tariff & Trade Database (http://dataweb.usitc.gov/scripts/tariff.asp) US International Trade Statistics are available from the Foreign Trade Division, US Census Bureau (www.census.gov/ftp/pub/foreign-trade/www) National Trade Data Bank (www.stat-usa.gov) Export USA Publications (www.exportusa.com) U.S. Customs Rulings (http://rulings.customs.gov/) Export.gov & BuyUSA.gov Market Access & Compliance (http://www.mac.doc.gov/) TradeNet Online (http://www.tradenet.com/) Outsourcing & Offshoring (http://www.outsourcingoffshore.us/) Port Connecticut (http://portconnecticut.com/webring.html) TradersCity Index (http://www.traderscity.com/board/) Export Services China (http://www.exportservices.be/china.htm) Foreign Trade Information System (http://www.sice.oas.org/) Cato Center for Trade Policy (http://www.freetrade.org/) Dialog TradeStat (http://www.tradstat.com/) TradeStats Express State Data (http://tse.export.gov/SEDHome.aspx?UniqueURL=d4mlwl45qujiisqmbqjcn5ry-2005-2-1-12-52-24) http://www.buyusainfo.net/ Virtual World Trade Reference Room (http://www.ita.doc.gov/td/industry/otea/ref-room.html)


Demographic data & data collection issues: Demographic data & data collection issues Population Age distribution Urban & rural Income (& income distribution) Per capita Methodology Collection time Definitions


My favorite sites: Population/demographics: My favorite sites: Population/demographics UN Swmographic and Social Ststistics (http://unstats.un.org/unsd/demographic/products/socind/) US Census Bureau (http://www.census.gov/) Census Bureau Subjects A-Z (http://www.census.gov/main/www/subjects.html) American Fact Finder (http://factfinder.census.gov/home/saff/main.html?_lang=en) American Community ASurvey (http://www.census.gov/acs/www/) State & County Quick Facts (http://quickfacts.census.gov/qfd/index.html) International Data Base (http://www.census.gov/ipc/www/idbacc.html) Census Links (http://censuslinks.com/) Country Rank by Population (http://www.census.gov/ipc/www/idbrank.html) World Population (http://www.census.gov/ipc/www/world.html) International Programs (http://www.census.gov/ipc/www/) International Population Reports (http://www.census.gov/prod/2001pubs/p95-01-1.pdf) US Gazetteer (http://www.census.gov/cgi-bin/gazetteer) DataFerret (http://ferret.bls.census.gov/cgi-bin/ferret) Social Statistics Briefing Room (http://www.whitehouse.gov/fsbr/demography.html) New on our site (http://www.census.gov/newonsite/) State of the Cities (http://socds.huduser.org/) NationMaster HNPStats (http://devdata.worldbank.org/hnpstats/) Free ITC statistics (http://www.itu.int/ITU-D/ict/statistics/) State-based projects, such as MISER (http://www.umass.edu/miser/) American Demographics (http://www.adage.com/americandemographics/) Historical CensusBrowser (http://fisher.lib.virginia.edu/collections/stats/histcensus/) Stats About All US Cities (http://www.city-data.com/) Decision Making Information (http://www.proximityone.com/cen2000.htm) US Census 2000 Demographic Products (http://www.uscensus.info/census2000.htm) Census Scope (http://www.censusscope.org/) US Demography (http://www.ciesin.org/datasets/us-demog/us-demog-home.html) Access to 1990 Census (http://sedac.ciesin.org/demog/) Archive of census products (http://sedac.ciesin.org/plue/cenguide.html) Free census records online (http://www.censusfinder.com/) Demographics Now (http://www.demographicsnow.com/) Demographic and Health Surveys (http://www.measuredhs.com/) Community Profiles (http://www.hometownlocator.com/) US Gazetteer (http://gazetteer.hometownlocator.com/index.cfm) GenderStats Database (http://genderstats.worldbank.org/home.asp) World Gazetteer (http://www.gazetteer.de/) Social Indicators of Development (http://www.ciesin.org/IC/wbank/sid-home.html)


My favorite sites: Population/demographics: My favorite sites: Population/demographics Trends in Europe & North America (http://www.unece.org/stats/trend/trend_h.htm) International census links UN Commission for Europe (http://www.unece.org/) (http://censuslinks.com/) Asian American SuperSite (http://www.goldsea.com/) Software for analyzing UK census data (http://census.ac.uk/cdu/software/) Office of Population Research Papers (http://opr.princeton.edu/papers/opr0204.pdf) Harvard Center for Population (http://www.hsph.harvard.edu/hcpds/) Demography at ANU (http://demography.anu.edu.au/) Microdata Use (http://www.ipums.org/usa/index.html) and (http://www.ipums.umn.edu/) Census of Government (http://www.census.gov/prod/2003pubs/gc021x1.pdf) MediaMark Research (http://www.mediamark.com/) Population Index (http://popindex.princeton.edu/) Social Science Data Analysis Network (http://www.ssdan.net/) Missouri Census Data (http://mcdc.missouri.edu/) and (http://www.oseda.missouri.edu/index.shtml) School District Demographjics (http://nces.ed.gov/surveys/sdds/) Business Analyst Online Software (http://www.esri.com/software/bao/index.html) Earth Resource System (http://www.ersys.com/) Business Mapping Software (http://www.tactician.com/) http://www.easidemographics.com/facts.phtml The Data Web Page (http://www.thedataweb.org/index.html) WWW Virtual Library (http://demography.anu.edu.au/VirtualLibrary/) Mass. Institute for Social & Economic Research (http://www.umass.edu/miser/) Scarborough Research (http://www.scarborough.com/) Claritas Demographic Reports (http://www.claritas.com/eReports/Default.jsp) MelissaData (http://www.melissadata.com/Lookups/Demo2000.asp) Zip Code Maps (http://www.zipcodemaps.com/) Zip code boundary maps (http://maps.huge.info/zip.htm) Community info by zip code (http://library.csun.edu/mfinley/zipstats.html) Custom maps (http://www.maponics.com/)


Social/lifestyles data: Social/lifestyles data Education and literacy The Condition of Education (National Center for Education Statistics) ERIC Health care World Health Organization National Institutes of Health AHA Hospital Statistics Religion Ethics and values Transparency International (http://www.transparency.org) Social organizations SRI VALS Service Decima Quarterly (Canada) http://www.decima.ca/en/ Opinion polling and survey research Market research on the Millennium Generation Use of the Internet for purchasing goods Program on International Policy Attitudes – International Trade (http://www.americans-world.org/digest/global_issues/intertrade/summary.cfm)


Technology & infrastructure: Technology & infrastructure Telephones Roads Internet access Electricity


Where to find it (and who can help): Where to find it (and who can help) International agencies & NGO’s Government sources (national & local levels) Associations & not-for-profit organizations Market, industry, & company research reports Conferences, events, & exhibitions Universities, research centers & think tanks Identification Collections Case studies Experts Libraries: Public, academic & virtual libraries with excellent business collections, research guides, or links Press


International (and regional) agencies and NGOs: International (and regional) agencies and NGOs United Nations (http://www.un.org) UN System (http://www.unsystem.org) Agencies within the UN Office of the High Commissioner on Human Rights (http://www.unhchr.ch/) Commissions Links to agencies (http://www.unece.org/stats/links.htm UN Economic & Social Commission of Asia & the Pacific (http://www.unescap.org) Specific publications Government Gazettes Online (http://www.lib.umich.edu/govdocs/gazettes/index.htm) EuroStat (part of Europa site) World Bank Group (http://www.worldbank.org) International Monetary Fund (http://www.imf.org) Regional Development Banks (ADB, EBRD, CDV) Regional Conferences and Cooperatives OAS, OECD, ASEAN, PAHO European Union (http://www.europa.eu.int) Directorates General (http://europa.eu.int/comm/dgs_en.htm) Aid agencies, rescue missions, humanitarian efforts Official Government Servers (http://www.gksoft.com/govt/en/) Statistical agencies (http://www.ssb.no/english/links) US Census Bureau Statistical Agencies International (http://www.census.gov/main/www/stat_int.html)


Global and regional resources: Global and regional resources Economist Intelligence Unit’s EIU’s latest (www.eiu.com) Central European Business Daily (www.cebd.com) NewsBase (http://www.newsbase.com/) Transitions Online (http://www.tol.cz/look/TOL/home.tpl?IdLanguage=1&IdPublication=4&NrIssue=161) East Europe and Russia News (http://khan.interaccess.com/intelweb/eeurope.html) Central Europe Online (http://www.einnews.com/centraleurope/ ) Corruption Perceptions Index (www.transparency.de) CIA World Factbook Country Information with sample country report (http://www.countryreports.org/) EmbassyWorld.com NNC News Country Profiles http://news.bbc.co.uk/2/hi/country_profiles/default.stm) Foreign Government Resources on the Web (http://www.lib.umich.edu/govdocs/foreign.html) Local Economic Development Initiatives (http://www.ledis.co.uk/)


Finding US government agencies/resources: Finding US government agencies/resources Firstgov.gov http://gov.clusty.com/ FedWorld.gov GPO Access – Government Information Locator Service (http://www.access.gpo.gov/su_docs/gils/index.html) For searching (http://www.gpoaccess.gov/index.html ) Finding aids (http://www.access.gpo.gov/su_docs/tools.html) By topic (http://www.gpoaccess.gov/topics/index.html) Official US Executive Branch Web Sites (http://www.loc.gov/global/executive/fed.html) The Blue Pages (http://www.usbluepages.gov) UncleSam (http://www.google.com/unclesam) Uncle Sam Migrating Government Publications (www.lib.memphis.edu/gpo.mig.htm) InfoMine Government Publications (http://infomine.ucr.edu/cgi-bin/search?category=govpub) Searchgov.com Spanish Resources (http://www.odl.state.ok.us/usinfo/topiclists/us-spanish.htm) Congressional Research Services Reports (http://www.ncseonline.org/NLE/CRS/) US Links (http://www.lib.duke.edu/texis/uslinks/uslinks) Research in Government Information (http://www.library.ucsb.edu/subjects/gov/gpub.html) US Federal Government Agencies Directory (http://www.lib.lsu.edu/gov/fedgov.html) Government Information on the Web Subject Index (http://library.stmarytx.edu/acadlib/doc/us/subjects/submain.htm) University of Michigan Documents Center (http://www.lib.umich.edu/govdocs/webdirec.html) Government Resources on the Web (http://www.lib.umich.edu/govdocs/govweb.html) Statistics (http://www.lib.umich.edu/govdocs-stats-pilot/) InfoMine’s Scholarly Internet Resource Collections (http://infomine.ucr.edu/cgi-bin/search?govpub) LSU Federal Agencies Directory (http://www.lib.lsu.edu/gov/fedgov.html) Free Government Information (http://freegovinfo.info/node/174) Open Congressional Reports (http://www.opencrs.com/)


Additional federal government information sites: Additional federal government information sites LSU Libraries Federal Agencies Directory (http://www.lib.lsu.edu/gov/fedgov.html) Congressional Committee Reports/Testimony from Thomas (http://thomas.loc.gov/cp109/cp109query.html) Catalog of US government publications (http://catalog.gpo.gov/F) Catalog of scitech resources (http://www.scitechresources.gov/) Gov Research Center (http://grc.ntis.gov/) Federal Government Servers (http://www.lawresearch.com/v2/servers/crgov.htm) FedForms (http://www.forms.gov/bgfPortal/citizen.portal) FedStats (http://www.fedstats.gov/) MapStats (http://www.mapstats.gov/) Stat-USA (http://www.stat-usa.gov/) FIrstgov.gov Business Gateway (http://www.firstgov.gov/Business/Business_Gateway.shtml) Business.gov Business Partner Network (http://www.bpn.gov/) Central Contractor Registration (http://www.ccr.gov) Central Contractor Registration Search (http://www.bpn.gov/ccrinq/scripts/search.asp) Federal Marketplace (http://www.fedmarket.com/) Eagle Eye (http://www.eagleeyeinc.com/) http://eoffer.gsa.gov/ Where in Federal Contracting (http://www.wifcon.com/)


State & local government gateways and locator services: State & local government gateways and locator services State & Local Governments (http://www.loc.gov/rr/news/stategov/stategov.html) State & County QuickFacts (http://quickfacts.census.gov/qfd/index.html) http://www.llrx.com/resources7.htm Links to state governments (http://www.enr.state.nc.us/files/usa.htm) Gov Engine (http://www.govengine.com/) State and Local Governments (http://www.loc.gov/rr/news/stategov/stategov.html) Gov Spot – State Government (http://www.govspot.com/state) Multistate Legislative Presence on the Internet (http://www.multistate.com/content/state_local/index.htm) State Bill Topic Search (www.govaffs.com/states.html) State and Local Government on the Net (www.piperinfo.com/ state/states.html) & (http://www.statelocalgov.net/) State Resource Center (www.lexisone.com) 50states.com GovernmentFilesOnline for Secretaries of States (http://www.governmentfilesonline.com/home/) Government Contract & Bid (http://govcb.com/) http://www.governmentbids.com/ State Regulations (http://www.llsdc.org/sourcebook/state-leg.htm) StateNet (http://www.legislate.com/) California State Legislative information (www.sen.ca.gov) Indiana Legal Information (www.ai.org/legislative) www.cdlaw.com (Washington State) Texaslegal.com www.municode.com www.generalcode.com www.bpcnet.com/codes.htm www.spl.org/govpus/municode.html BRB's FREE RESOURCE CENTER (http://www.brbpub.com/pubrecsites.asp) Full Text Statutes (http://www.prairienet.org/~scruffy/f.htm) Governing Magazine (http://www.governing.com/) Government Guide from AOL (http://www.governmentguide.com/main.adp) Municipal Codes Online (http://www.spl.org/default.asp?pageID=collection_municodes) Business Filings Databases (http://www.llrx.com/columns/roundup29.htm) Secretaries of State Web Links (http://www.nass.org/sos/sosflags.html) or (http://www.nass.org/UnitedStates_file/United_States.htm)


Regulatory reporting and enforcement: Regulatory reporting and enforcement Regulations.gov (http://www.regulations.gov/fdmspublic/component/main) Recalls.gov EConsumer (http://www.econsumer.gov/english/index.html) FDA Enforcement Report (http://www.fda.gov/opacom/enforce.html) OSHA Teen Workers (http://www.osha.gov/SLTC/teenworkers/) EPA Enforcement & compliance history online (http://www.epa.gov/echo/) Federal Communications Commission Electronic Comments (http://gullfoss2.fcc.gov/prod/ecfs/comsrch_v2.cgi)


Associations & not-for-profit agencies: Associations & not-for-profit agencies Trade associations International Regional Single country Advocacy groups National level Cross-border cooperation Local community groups Topic-specific News Membership lists Online magazines & e-newsletters Statistical data


Who issues market & industry research reports (and how do I locate them)?: Who issues market & industry research reports (and how do I locate them)? International agencies, governments, & NGOs Government agencies Associations Research organizations & think tanks NIRA’s World Directory of Think Tanks (http://www.nira.go.jp/linke/tt-link/index.html) US (http://www.nira.go.jp/linke/tt-link/lec/lec-179.html) Collections PolicyFile Index of Urban Documents (http://www.urbdocs.com) Management consultants Accounting firms Securities analysts Investment banks Commercial banks BestCalls.com & CallStreet.com Research from multiple institutions Thomson’s Research Bank – Investext (http://research.thomsonib.com/) Individual firms Stock trading/data sites Sci/tech


Accessing market & industry research reports – General & subject-specific: Accessing market & industry research reports – General & subject-specific AMR Research All About Marketing (http://www.managementhelp.org/mrktng/mrktng.htm) Chartered Institute of Marketing (http://www.cim.co.uk/cim/index.cfm) Datamonitor eMarketer Euromonitor ECNext Knowledge Center (http://www.ecnext.com) Find SVP (http://www.guideline.com) FirstResearch Forrester Research (http://www.forrester.com) Freedonia Group (http://www.freedoniagroup.com/) Frost & Sullivan (http://www.frost.com) Global Insight Gobi International (http://www.gobi.co.uk/reports.htm) GreenBook HarrisInfo In-Stat MDR (http://www.instat.com/index.htm) InfoTechTrends Information Research Network (http://www.irn-research.com/) Jupiter Research (http://www.jupiterdirect.com/) Market Research & the Internet (http://www.philb.com/mresearch.htm) Market Research Reports Collection (http://www.strategyr.com/) MarketResearch.com Marketsearch Directory (http://www.marketsearch-dir.com/html/index.htm) MindBranch Mintel Plunkett Research Plusdetudes Reed Business Information (http://www.reedbusiness.com/us.html) Research and Markets ReserachInfo.com Valuation Resources


Marketing favorites: Marketing favorites Market Research Portal (http://www.marketresearchworld.net/) KnowThis.com Market & Industry Research (http://www.rba.co.uk/sources/mr.htm) MarketingTerms.com Marketing Toolkit (http://www.ohiolink.edu/ostaff/marketing/resources.html) QuickMBA – Marketing (http://www.quickmba.com/marketing/) Quirk’s Marketing Research Review (http://www.quirks.com/) SalesandMarketing.com Marketing & Research Library (http://mrlibrary.com/index.htm) Marketing Links (http://wtfaculty.wtamu.edu/~sanwar.bus/otherlinks.htm#Marketing%20&%20International%20Business%20Links) TrendWatching 360Youth Scarborough.com WonderGroup YPulse


Sci/tech research is different: Sci/tech research is different R & D NTIS Federal R & D (http://www.osti.gov/fedrnd/) Battelle http://www.saibooks.com/rnd.html Conference proceedings Interdok Quality/Benchmarking Best Practices American Productivity & Quality Center (http://www.apqc.org) American Society for Quality (http://www.asq.org) Baldridge National Quality Program (http://www.quality.nist.gov/) British Quality Foundation (http://www.quality-foundation.co.uk/) EFQM.org Institute of Quality Assurance (http://www.iqa.org) Union of Japanese Scientists and Engineers (http://www.juse.or.jp/e/index.html) Online Quality Resource Guide (http://deming.eng.clemson.edu/onlineq.html) Qualitymag.com Best Manufacturing Practices (http://www.bmpcoe.org/index.html) Standards ISO (http://www.iso.org/iso/en/isoonline.frontpage) American National Standards Institute (http://www.ansi.org/) Standards Australia (http://www.standardsaustralia.com/) British Standards Online (http://www.bsonline.bsi-global.com/server/index.jsp) HIS/Global (http://global.ihs.com/) TechSavvy.com IFAC.org (accountancy) Standardization resources (http://thinkstandards.net/resources.html) ASTM Standards Worldwide (http://www.astm.org/cgi-bin/SoftCart.exe/index.shtml?E+mystore) Techstreet.com (Thomson)


Patents & trademarks: Patents & trademarks Official government sites Intellectual Property Digital Library (http://www.wipo.int/ipdl/en/index.jsp) European Patent Office (http://www.european-patent-office.org/onlinelinks/) UK Patent Office (http://www.patent.gov.uk/) Japan Patent Office (http://www.jpo.go.jp/) Canada (http://strategis.gc.ca/sc_mrksv/cipo/welcome/welcom-e.html) http://patents1.ic.gc.ca/intro-e.html US (http://www.uspto.gov/web/offices/ac/ido/oeip/catalog/products/cassis.htm) http://www.uspto.gov/patft/ Patent Classification homepage (http://www.uspto.gov/go/classification/) Reputable databases http://www.llrx.com/columns/roundup21.htm Micropat.com http://www.questel.orbit.com/index.htm http://www.thomsonpatentstore.net/derwent/index_ipr.html IFI Claims Patent Database (http://www.ificlaims.com/) Commercial patent search services Patent attorneys FreshPatents.com PatentLawLinks.com Patent Pending Blogs (http://patentpending.blogs.com/)


Industry & company-specific case studies, & management discussions: Industry & company-specific case studies, & management discussions Darden Case Collection (http://www.darden.edu/) Thunderbird Case Series (http://www.t-bird.edu/faculty_research/case_series/index.htm) Harvard Business School case studies (http://www.hbsp.harvard.edu/products/cases/collections.html) and (http://harvardbusinessonline.hbsp.harvard.edu) INSEAD (http://www.insead.fr/facultyresearch/) COLIS/European Case Clearing House database (http://www.ecch.cranfield.ac.uk) CasePlace.org Babson College Case Collection (http://www3.babson.edu/Publications/Cases/Catalog/ ) IMD Case Studies (http://www02.imd.ch/research/publications/) Knowledge@Wharton (http://knowledge.wharton.upenn.edu) HSB Working Knowledge (http://hbswk.hbs.edu/) Business Case Analysis (http://www.solutionmatrix.com/)


Conferences, events, & exhibitions: Conferences, events, & exhibitions Program Topics Speakers Exhibitors Schedule Alerts Conference Alerts (http://www.conferencealerts.com) Exhibition halls in major cities Trade show organizers Country-specific Industry-specific Finance (http://www.financial-conferences.com/) Kalends from Reuters (http://www.kalends.com/dotcom/thisweek.htm) Business technology (http://www.techvenue.com/) Sites with conference calendars Associations Journals/newsletters Individual publishers (http://www.wkap.nl/home/confsched/) Academic institutions International Association of Fairs & Exhibitions (http://www.fairsandexpos.com) All Conferences (http://www.allconferences.com) Meetingsnet (http://meetingsnet.com) ExpoWorld (http://www.expoworld.net) Papers Invited (http://www.papersinvited.com/search/Search.asp)


Experts: Experts Subject listings Regional listings Experts.com Expert Witnesses (http://jurispro.com/expertList.asp) Yearbook of Experts - US (http://www.yearbook.com/) Scholaruniverse.com Scholarly Societies Project (http://www.scholarly-societies.org/) FANET News Sources (http://www.facsnet.org/sources/newssources/) Experts & Services (http://resources.martindale.com/mhes/index.jsp)


Academic business libraries: Academic business libraries AcademicInfo.net Academic Library Business Pages (http://www.lib.washington.edu/business/abl.html) Guide for Researching Business Topics (http://business.library.wisc.edu/Research_Guides/index.html) Guide to Company Information Using Only the Internet (http://www.ithaca.edu/library/biblio/companynet.htm) Virtual International Business & Economic Sources (http://library.uncc.edu/display/?dept=reference&format=open&page=68) InfoMine (http://infomine.ucr.edu/cgi-bin/search?category=busecon) MSU-Ciber (http://globaledge.msu.edu/ibrd/ibrd.asp) International/Country Studies (http://library.websteruniv.edu/country.html) Internet Resources – UC at Berkeley (http://www.lib.berkeley.edu/BUSI/bbg18.html) Rutger’s University Research Guides (http://www.libraries.rutgers.edu/rul/rr_gateway/research_guides/busi/business.shtml) Company Research (http://tinyurl.com/m6cg) International Business (http://tinyurl.com/m6cj) Simon Fraser University Research Guides (http://www.lib.sfu.ca/researchhelp/subjectguides/bus/business.htm#3) & (http://www.lib.sfu.ca/researchhelp/subjectguides/bus/intlmkt.htm) University Libraries – University at Albany – SUNY (http://library.albany.edu/subject/business.html) Penn World Tables (http://datacentre.chass.utoronto.ca/pwt/index.html)


Virtual libraries: Virtual libraries Wall Street Executive Library (http://www.executivelibrary.com) Krislyn’s Strictly Business Sites (http://www.strictlybusinesssites.com/) Phil Bradley’s Company & Business Information (http://www.philb.com/bizlink1.htm) Martindale’s Reference Desk (http://www.martindalecenter.com/) Washington Researchers International Information (http://www.washingtonresearchers.com/public/InternetGuide/InternetGuide.html) Library Spot (http://www.libraryspot.com) Virtual Pet Industry Research Desk (http://www.virtualpet.com/industry)


What journalists uncover (and where they publish): What journalists uncover (and where they publish) Wire services General news + business wires Company News Group – European Corporate Press Releases (http://www.companynewsgroup.com/) Traditional broadcasters & news programs Newspapers Magazines Business journals Management Trade journals (magazines & newsletters) Scholarly journals Open Access Traditional database options & the Invisible Web Database producers Database vendors Content aggregators Commercial sites with business data & links e-zines Newsgroups, bulletin boards, chats & blogs Scholarly discussions Bloggator.com/business Personalized news services Clipping services Current awareness alerts Corporate reputation monitors


Wire services: Wire services Individual Web sites Search engine indexing and directory services Personalized news services Business Web sites with feeds & links Traditional online databases BusinessWire.com USNewswire.com AP Reuters PRNewswire Canadian Press News Service (http://www.cp.org/)


Audio & video: Audio & video American Rhetoric Online Speech Bank (http://www.americanrhetoric.com/speechbank.htm) Federal News Service (http://www.fnsg.com/) CNN (http://www.cnn.com/video/netshow/) Online NewsHour (http://www.pbs.org/newshour/video/) OnDemand – Global Voices (http://www.wrn.org/listeners/stations/index.php?CurrentLetter=1) Salon Audio (http://dir.salon.com/topics/audio) Shadow TV (http://www.shadowtv.com/monitoring_2.html) Singingfish (http://www.singingfish.com/) MediaChannel DocuSeek (http://www.docuseek.com/wc.dll?docprocess~startsearch) Television News Archives (http://tvnews.vanderbilt.edu/) Gary Price Speech & Transcript Center (http://www.freepint.com/gary/speech.htm)


Think global, act local: Think global, act local Television/radio networks BBC Online (www.bbc.co.uk) BBC World News (http://news.bbc.co.uk/) BBC News Programmes (http://news.bbc.co.uk/1/hi/programmes/default.stm) BBC Radio On Demand (http://www.bbc.co.uk/radio/aod/index.shtml) BBC News Advanced Search (http://news6.thdo.bbc.co.uk/hi/english/static/advquery/query.htm) BBC Monitoring (http://www.monitor.bbc.co.uk/) Specific news programs on those networks Joint ventures MSNBC business video (http://www.cnbcdowjones.com/) Transcripts News & Information via Streaming Audio & Video (http://www.freepint.com/gary/audio.htm) NewsIQ Links to stations Live Radio & Television from Around the World (http://broadcast-live.com/) Web Radio Online (http://www.web-radio.com/in_list.cfm) World Radio Network (http://www.wrn.org/) Radio Locator vTuner NewsSearchPortal WorldLinkTV World News Network (http://www.wn.com) World News Business (http://www.businessjournal.com/)


Newspapers: Newspapers International International Herald Tribune Regional reputation Wall Street Journal (Asian edition) National Business Financial Times Local Go direct Collections of links Academic Commercial Traditional “online” databases Content aggregators Tools for Journalists (http://powerreporting.com/category/Alerts_for_journalists)


Newspapers: Newspapers AllYouanRead.com American Journalism Review (http://ajr.org/) Business News (*http://www.topix.net/business) FindNews.org – Business Categories HeadlineSpot.com Internet Public Library (http://ipl.si.umich.edu/div/news/) JournalismNet.com/papers LibrarySpot (www.libraryspot.com/newspapers.htm) News Archives (http://www.ibiblio.org/slanews/internet/archives.html) & International News Archives (http://www.ibiblio.org/slanews/internet/intarchives.htm) NewsDirectory.com Newslink (www.newslink.org) NewspaperIndex.com NewspaperLinks.com Newspaper Association of America (http://www.newsvoyager.com/voyager.cfm) Newspapers & News Media Guide (http://www.abyznewslinks.com/) Newspapers.com NewsPage (www.individual.com) Opinion Journal from the WSJ editorial page (http://www.opinionjournal.com) RefDesk (http://www.refdesk.com/paper.html) TrustE News (www.truste.com/news.html) dir.yahoo.com/News_and_Media/Newspapers/By_Region/Countries www.lib.virginia.edu/news.html NewsDirectory: Newspapers & Media (www.ecola.com) www.lib.utexas.edu/Libs/PCL/News.html#News SmallTownPapers.com http://www.world-newspapers.com/


Magazines & newsletters: Magazines & newsletters Electronic versions of print products Abbreviated versions of print (selected articles from print edition) Print version plus Interactivity Archives & full-text Access to multiple titles with sophisticated search capability Traditional databases Web-based services Created for the Web MagPortal FindArticles (Looksmart) MetaPress Questia Biblioalerts Digital Librarian – Business & Finance (http://www.digital-librarian.com/business.html) Newsletter Access Alternative Press (http://altpress.org/) Kiplinger Business Forecasts (http://kiplingerforecasts.com/) BusinessFinanceMag.com Ivy Business Journal (http://www.iveybusinessjournal.com/) OptimizeMagazine.com Strategy + Business Magazine (http://www.strategy-business.com/) WoprkforceOnline Nusiness 2.0 (http://money.cnn.com/magazines/business2/) Inc.com


Business & management journals: Business & management journals Access to multiple titles Scoop (http://www.scoop.com/login.asp) Business Publications Search Engine (http://www.bpubs.com) ABN (All Business Network) Business News (www.all-biz.com) BizJournals (http://www.bizjournals.com/) Value-added business data available from print journals you know Business Week Online – Global Business (http://www.businessweek.com/globalbiz/index.html) Forbes Alert emailed to you each Friday Available from travel/promotional sites Resources for management MeansBusiness.com Bestofbiz.com Northern Light Business Research Library Fee-based Service (http://www.northernlight.com/) Special issues (http://www.specialissues.com/lol/)


Management & leadership favorites: Management & leadership favorites 12manage.com Balanced Scorecard Method (http://www.valuebasedmanagement.net/methods_balancedscorecard.html) Best Practices http://www3.best-in-class.com/bestp/domrep.nsf/pages/96DEB3761738BDE485257026006CD495!OpenDocument http://www3.best-in-class.com/Database BooksforBusiness.com BPubs.com (http://www.bpubs.com/Management_Science/Leadership/) BusinessBookReview.com BusinessPlanArchive.org BusinessSchools.com BusinessBalls.com BuseinssPundit.com Center for Creative Leadership (http://www.ccl.org/leadership/index.aspx) Center for Leadership and Change Management (http://leadership.wharton.upenn.edu/welcome/index.shtml) Corpedia.com CRM & Customer Management (http://www.insightexec.com/) Corporate Social Responsibility (http://csrwire.com/directory/) Drucker Archives (http://www.druckerarchives.net/data/index.htm) Center for Leadership Studies (http://cls.binghamton.edu/) ManyWorlds.com ASK – Academy Sharing Knowledge (http://appl.nasa.gov/ask/issues/20/overview/home.html) Better Management.com (http://www.bettermanagement.com/) Free Management Library (http://www.managementhelp.org/) Get Abstracts Book Summary (http://www.getabstract.com/) Innovation Tools (http://www.innovationtools.com/) Business White Papers – Leadership (http://jobfunctions.bnet.com/index.aspx?ucid=29) Leadershipandchangebooks.com Leadership Development (http://www.leader-values.com/) Leadership Development and Education (http://www.leadershipdevelopment.com/) e-newsletter LeadershipNow MAPrograms.org ManagementFirst Nanagement Practices from Thomson=Gale (http://goliath.ecnext.com/coms2/page_mgt_practices) McKinsey Quarterly Meansbusiness.com Management consultants (for articles, working papers, training) Ninth House QuickMBA.com Soundview Executive Book Summaries (http://www.summary.com/cgi-bin/Soundview.storefront) Academy of Leadership Research (http://www.academy.umd.edu/scholarship/index.htm) The Art and Science of Leadership (http://www.nwlink.com/~donclark/leader/leader.html) Chief Executive Leadership Institute Research (http://celi.som.yale.edu/) Management Issues Workplace Blog (http://www.management-issues.com/blog.asp) ToPeters.com WalktheTalk.com Wharton School Publishing (http://www.whartonsp.com/index.asp?rl=1)


Knowledge management: Knowledge management Association of knowledge work (http://www.kwork.org/) APQC – KM (http://www.apqc.org/portal/apqc/site/generic?path=/site/km/resources.jhtml) Knowledge Nurture (http://www.knowledge-nurture.com/) KM wiki (http://kmwiki.wikispaces.com/) IncyWincy directory (http://www.incywincy.com/default?p=255) Electronic Journal of Knowledge Management (http://www.ejkm.com/) eKnowledgeCenter Entopia IBM Systems Journal special issue – KM (http://www.research.ibm.com/journal/sj40-4.html) ICASIT’s KM Central (http://www.icasit.org/km/) Intranet Journal – KM (http://www.intranetjournal.com/km/) IT Toolbox (http://knowledgemanagement.ittoolbox.com/) Inside Knowledge (http://www.kmmagazine.com/) KM.gov KMCI.org Knowledge Connections – David Skyrme Associates (http://www.skyrme.com/) Knowledge Management News (http://www.kmnews.com/) Knowledge Management Resource Center (http://www.cio.com/research/knowledge/index.html) & (http://www.kmresource.com/) Knowledge Management – Emerging Perspectives (http://www.systems-thinking.org/kmgmt/kmgmt.htm) KM Certification (http://www.kmcertification.org/) KnowledgeBoard.com KnowMap Open Direct ory– Knowledge Management (http://dmoz.org/Reference/Knowledge_Management/) Briunt.com Knowledge Management Resources from Smith Weaver Smith (http://www.smithweaversmith.com/resource.htm) SearchTools.com – Knoweldge Management (http://www.searchtools.com/info/knowledge-mgmt.html) Benchmarking Exchange (http://www.benchnet.com/) LeadingWay.com e-newsletter Knowledge Management Books, White Papers (http://www.dkms.com/white_papers.htm) KMWorld.com


CI resources, portals and tools: CI resources, portals and tools CI Resource Center – CI Seek (http://www.bidigital.com/ci/Software/) Fuld & Co Internet Intelligence Index (http://www.fuld.com/Tindex/I3.html) & (http://www.fuld.com/Tindex/IntelOrg.html) Factiva CI Center (http://www.factiva.com/cicenter/) Society of Competitive Intelligence Professionals (SCIP) Competitive Intelligence Magazine Aurora WDC Business Intelligence Center – Georgetown University Library (http://www.library.georgetown.edu/bic) Competitive Enterprise Institute (http://www.cei.org/) CI Division of SLA (http://www.sla.org/division/dci/InfoResources.htm) Google Directory (http://directory.google.com/Top/Reference/Knowledge_Management/Information_Assets/Business_Intelligence/) Benchmarking Network (http://www.well.com/user/benchmar/tbnhome.html) Management Models (http://www.themanager.org/models/) CI Resource Index (http://www.bidigital.com/ci/) Washington Researchers Competitive Intelligence Resource Guide (http://www.burkhardtresearch.com/guide/education.html) Competitive Intelligence Resources (http://competitiveintelligenceresources.blogspot.com/) Zilman Blog (http://www.zillman.us/) Business Intelligence (http://www.biresources.info/) Awareness Watch Newsletter (http://www.awarenesswatch.com) http://virtualprivatelibrary.blogspot.com/Awareness%20Watch%20V2N4.pdf


Scholarly journals: Scholarly journals Peer review Individual publishers Content aggregators Individual universities Consortia Publisher alerts Taylor & Francis (http://www.tandf.co.uk/sara/) Ingenta (http://www.ingentaconnect.com) Open access Directory of Open Access Journals (http://www.doaj.org) American Scientist Open Access Forum (http://www.ecs.soton.ac.uk/~harnad/Hypermail/Amsci/index.html) SPARC Open Access Newsletter (http://www.earlham.edu/~peters/fos) Association of Learned and Professional Society Publishers (http://www.alpsp-collection.org/) Highwire (http://highwire.stanford.edu/) Project Muse (http://muse.jhu.edu/)


Scholarly journals: Individual publisher sites, aggregators, subject-specific, OpenAccess: Scholarly journals: Individual publisher sites, aggregators, subject-specific, OpenAccess ARL Directory of Scholarly Electronic Journals & Discussion Groups (http://www.arl.org/scomm/edir/index.html) DSpace (https://hpds1.mit.edu/community-list) EPrints (http://opcit.eprints.org/explorearchives.shtml) eScholarship Repository (http://repositories.cdlib.org/escholarship) Extenza (http://www.extenza-eps.com/extenza/researcherHome.do) Project Euclid (http://projecteuclid.org/Dienst/UI/1.0/Home) Figaro (http://www.figaro-europe.net/) National e-Journals Initiative (http://www.nesli2.ac.uk/) Scholarly Electronic Publishing Bibliography (http://info.lib.uh.edu/sepb/sepb.html) & Publishing Weblog (http://info.lib.uh.edu/sepb/sepw.htm)


E-zines & discussion groups: E-zines & discussion groups American NewJour (http://gort.ucsd.edu/newjour) Colorado Alliance of Research Libraries E-Journal Website (http://prospector.coalliance.org/screens/srchhelp_s.html) CataList (http://www.lsoft.com/catalist.html) Harley Hahn's Master List of Usenet Newsgroups (http://www.harley.com/usenet/) JISCmail (http://www.jiscmail.ac.uk) PhDWeblogs (http://phdweblogs.net/) Subject & university-specific list sites Search engine marketing forums Yahoo! Groups (http://groups.yahoo.com) formerly Egroups Google Groups (http://groups.google.com) formerly Dejanews Tile.net Liszt (http://www.topica.com) Beaucoup! (http://www.beaucoup.com/2comeng.html) NetNews Tracker (Usenet groups) BusLib-L


Multiple Uses of the Internet & Web: Multiple Uses of the Internet & Web Proliferation of Web sites Official and not Evaluation criteria Monitoring service options What they monitor How they monitor How well they improve their monitoring efforts Search & delivery functionality Newer news sources RSS aggregator feeds Syndic8 Amphetadesk Newsgator Voidstar Personal tracking options Small Town Papers Desktop or email DesktopNews WorldFlash (ticker) Wiseeye Pop-up Alerts (TriggerNews) Headlineviewer Summary with link to full text Web page NewsIndex Sharing your personal news clips with others Crayon.net Web page Blog


Tools for Content Discovery: Monitoring, Navigating & Harvesting the Web: Tools for Content Discovery: Monitoring, Navigating & Harvesting the Web Discover & harvest using Intelligent Bots BrightPlanet Envisional Tools for monitoring online discussions Discussion.lycos.com Internet FAQ Archives (http://www.faqs.org/faqs) TalkCity Web.icq.com Socialtext Intelligent navigation Endeca InQuira Siderean Visualization tools Org chart relationships Citation clustering WebBrain Anacubis Grokker (http://www.groxis.com/service/grok/) Kartoo Touchgraph


Tools for Content Integration & Management: Tools for Content Integration & Management Personal content managers Backflip Snippy (http://www.researchagent.com/snippy/) SurfSaver Tinderbox (http://www.eastgate.com/Tinderbox/index.html) Automated summarization SurfWax Collecting, organizing, publishing, and sharing with ease Onfolio Traction Software firstRain ActiveRadar Relegence FirstTrack (http://www.enow.com) InMagic Gatherer & Profiler (http://www.inmagic.com)


Making sense of that which you retrieve: Making sense of that which you retrieve Text extraction & analytics Semagix Cymfony IBM’s Webfountain Content mining Data, text, & Web Netowl Text Analytics ContentAnalyst


Current Awareness: Improving with Age: Current Awareness: Improving with Age Personalization & mass customization Globalization & media diversification Web-based search tools & technology On the Web Via the Web The Invisible Web CloserLook (http://www.bizinfofinder.com/indsearch/) Subject specificity Media-specific


Factors to consider when choosing a news delivery service: Factors to consider when choosing a news delivery service The type of information you need Cost limitations Presentation format Headlines Summary First paragraph (with link to full-text) Full-text Delivery mechanism(s) Scroll ticker vs. email Push vs. pull vs. cast Security issues Redistribution rights Handhelds Personal or shared


Why employ these tools: Why employ these tools Identify good sources that you didn’t know before Convenience Personal options Sharing your personal news clips with others


Clipping Services: What’s Old becomes New Again: Clipping Services: What’s Old becomes New Again QuickBrowse (http://www.quickbrowse.com/) Awasu CyberAlert TracerLock Webclipping NewzCrawler* Nexcerpt ClipService.com Burrell’s Luce (http://www.burrellesluce.com/) Metro Monitor News (http://www.metromonitor.com/) Newsiq (http://www.newsiq.com/) Teleclip (http://www.teleclip.com/teleclip.html) serves a local market in TX


New Tools from Old Names: New Tools from Old Names PR Newswire eWatch Flat pricing Analyst review Access clips from a secure(?) homepage NewsPrompt business & financial news PRWeb Journalists Free syndication AP (InfoDesk) Online subject catalog of sources UPI NewsTrack and Perspectives Remember Reuters TargetNews? Excite? AFP Direct Tribune (Yellowbrix) ClariNET is now part of Yellowbrix Comtex Industry Updates & News Solutions (http://www.comtexnews.net) Times News Tracker (https://query.nytimes.com/mem/tntsell.html) Lexis (http://www.lexisnexis.com/practiceareas/international/) Moreover Blog Monitoring Tool (http://p.moreover.com/cgi-local/page?k=librarian&o=rss) Connected Intelligence FeedDirect Esmerk Lexis/Nexis – Solcara InTheNews venture NYT News Tracker (http://select.nytimes.com/mem/tnt.html) GoogleAlert.com Yahoo! Small Business (http://dir.yahoo.com/Business_and_Economy/Business_to_Business/Corporate_Services/Public_Relations/Clipping_and_Monitoring_Services/)


Increasing Variety of Current Awareness Services: Increasing Variety of Current Awareness Services Tracked searches NewsLibrary (http://nl.newsbank.com) Online news clipping ClipGenius NewsGuard CustomScoop Custom newsletters Inbox Robot Business News Monitoring Service Ad tracking News Power Online (http://www.enewspower.com) Concentrating on Weblogs PubSub Topic blogs Journalist’s Toolbox (http://www.americanpressinstitute.org/pages/toolbox/)


What is reputation monitoring?: What is reputation monitoring? What people are saying Press coverage (positive & negative) Traditional vs. Web-based start-ups Printed vs. real-time Editions vs. continuous updates Competitors, customers, suppliers, employees To whom (& how many) How quickly and frequently is this repeated Effect of the Web Using these same services to diffuse rumors


Options that make Reputation Monitors different from Alerting Services: Options that make Reputation Monitors different from Alerting Services What they monitor (sources) How they monitor (and how often) How well they improve their monitoring efforts Search & deliver functionality Flexibility Back-end support for further analysis


Corporate reputation monitors: Corporate reputation monitors Understand the business objectives Public relations Risk management Competitive intelligence Sources Flexibility Possibilities for redistribution Back-end support for further analysis Public relations Biz360 Bowdens Media Monitoring (Canada) MediaMonitors (AU) MediaTrack (UK) Risk management Cyveillance GenuNet (http://www.genuone.com) NameProtect Competitive intelligence NewsKnowledge NewsNow (UK) Rocketinfo


Personal news service favorites: Personal news service favorites Amphetadesk (http://www.disobey.com/amphetadesk/) Ananova BBC Monitoring (http://www.monitor.bbc.co.uk/) Breakingviews international financial commentary (http://www.breakingviews.com/OuterHomepage.aspx) MediaShift (http://www.pbs.org/mediashift/2006/03/digging_deeperyour_guide_to_pe.html)


The Web & tools for social networking: The Web & tools for social networking One-to-one becomes one-to-many As an information vehicle A marketing tool A disinformation tool Tool for socializing Usenet, group emails, bulletin boards, discussion groups, listservs, Weblogs Agent Newsreader (http://www.forteinc.com/main/homepage.php) NetNews Tracker Boardreader Opportunity to network with those of a like mind or interest Collaborative tools Versioning Onclave.org Databeacon data analysis software Corporate hate sites & flaming talk Firewalls & content protection E-journal access gripes (http://www.quicktopic.com/11/H/5wZGsCLZryJkV) An array of tools to support Building communities Sharing knowledge Watching who is interested in what (publishes what) Handling inquiries Progression toward communities Web sites, portals, & vortals Blogs & zines Feedster Tools Blog Ranking Feature MyFeedster Intranets, KM, & CoPs Oingo, formerly of Applied Semantics (http://www.google.com/appliance/)


Relationship management tools:Six degrees of separation: Relationship management tools: Six degrees of separation Findability Social Networks (http://www.findability.org/topics/social.php#ReputationTrust) Building Web directories (http://uk.zeal.com/) Building your online community (http://www.smartstreet.org/login.asp) Online community of friends (http://www.orkut.com) Dating community (http://www.friendster.com) Joint ventures/subcontracting circles (http://www.linkedin.com) Former employees – Where are they now? Eliyon (http://networking4.eliyon.com/networking/default.asp)


Trade publications: Trade publications Directories General business directories Global Regional Country-specific Local Industry specific Industry Web sites with company listings/directories Traditional vs. created for the Web Comprehensive? Accurate? Up-to-date? Journals, magazines, & newsletters Annual reviews Index to special issues Lists & rankings Databases that permit field screening


Structure of an industry: Structure of an industry Companies Market analysis Products Customers Trends Import/export activity Distribution methods


Typical questions: Marketing and industry overview: Typical questions: Marketing and industry overview Which firms are the competition and what are their comparative market shares, growth prospects, and overall marketing strategies? What trends/developments are taking place within the industry and what is their (likely) impact on each company?


Industry data collection issues: Industry data collection issues Definition of an industry Description/line of business International and national codes Product/Vendor codes Measure performance Terminology employed Accounting standards Characteristics of a company set Ratios http://www.bized.ac.uk/compfact/ratios/index.htm Statistics for benchmarking BizStats.com


Industry & manufacturing favorites: Industry & manufacturing favorites Industrial News Alerts (http://www.industrialinfo.com/index.jsp) IndustryWeek.com TheManufacturer.com Alacra Industry Spotlights (http://www.alacrawiki.com/index.php?title=Alacra_Industry_Spotlights) Current Industrial Reports (http://www.census.gov/cir/www/alpha.html) Industry Profiles – 2004 (http://www.itds.treas.gov/commodityprof.html) FirstResearch.com BizMiner.com ValuationResources.com IndustryLink IndustryWeek.com WWW Manufacturing Sites (http://www.twi.co.uk/j32k/unprotected/band_1/manuflinks.html) ReserachConnect.com Global Industry Analysis (http://www.strategyr.com/) Material Data Sheets (http://www.matweb.com/index.asp?ckck=1) Trade.gov Manufacturing & Services (http://www.trade.gov/mas/) Industry & Market Reports from Thomson-Gale (http://goliath.ecnext.com/coms2/page_subscribe_industries) CorpTech Industries – Reuters (http://www.investor.reuters.com/IndSectList.aspx?indtrgpage=%2findustries%2findhighlights%2findustrycenter&target=%2findustries%2findhighlights%2fbrowseindustries%2findbysectors&indscrpage=%2f%2findustries) Resources for Industry Analysis (http://www.lib.duke.edu/reference/subjects/business/industry.htm) Industry Data Finder (http://www.rh.edu/library/industry/industry.htm) Industry Sector Information from RBA (http://www.rba.co.uk/sources/industry.shtml) Penn State Libraries Industry Research Guides (http://www.libraries.psu.edu/business/industryguides/default.htm) Industry EU Catalogue (http://www.industry-eu.com/) Baker Library Research Guides (http://www.library.hbs.edu/guides/#3) SPG Media (http://sites.spgmedia.com/) Industry Information (http://www.ita.doc.gov/td/industry/otea/submenu3.html) Yahoo! http://biz.yahoo.com/ic/ind_index.html http://biz.yahoo.com/ic/


My favorites: Statistics: My favorites: Statistics Business Statistics (http://www.bizstats.com/) GlobalEdge (http://globaledge.msu.edu/ibrd/busresmain.asp?ResourceCategoryID=10) Statistical Resources on the Web (http://www.lib.umich.edu/govdocs/stats.html) Statistics Sources (http://www.rba.co.uk/sources/stats.htm) Internet Glossary of Statistical Terms (http://www.animatedsoftware.com/statglos/statglos.htm) Elementary Concepts in Statistics (http://www.statsoft.com/textbook/esc1.html) WWW Virtual Library (http://www.stat.ufl.edu/vlib/statistics.html)


Small business, women-owned businesses, and entrepreneurship: Small business, women-owned businesses, and entrepreneurship All-biz.com AllBusiness.com Aurora’s Business Women’s Diversity Network (http://www.busygirl.co.uk/home.asp) Business support, information, and advice (http://www.businesslink.gov.uk/bdotg/action/home?&domain=www.businesslink.org) Business Zone (http://www.businesszone.co.uk/) CatalystWomen.org CCH Business Owner’s Toolkit (http://toolkit.cch.com/text/P02_9000.asp) Center for Women & IT (http://www.umbc.edu/cwit/) Center for Women’s Business Research (http://www.nfwbo.org/) Center for Women’s Global Leadership (http://www.cwgl.rutgers.edu/) D&B’s small business center (http://www.do-business.net/microsite/ipp/entry.asp?l=501) Entrepreneur.com Entrepreneur’s Startup Kit (http://www.entrepreneur.com/toolkit) HBS Entrepreneurs (http://www.hbs.edu/entrepreneurs/) Kauffman eVenturing (http://www.eventuring.org/eShip/appmanager/eVenturing/eVenturingDesktop) Office of Entrepreneurial Developmnet (http://www.onlinewbc.gov/) Global Information Network for SMEs (http://www.gin.sme.ne.jp/) Institute for Women’s Leadership (http://www.womensleadership.com/) Finance Resources from Krislyn’s Strictly Business Sites (http://www.strictlybusinesssites.com/fin.htm) MoreBusiness.com Tripod Small Business (http://www.tripod.lycos.com/smallbiz/index.html) SmallBusiness.com Small Business Resource Center (http://www.onebiz.smartonline.com/) Network (http://www.bwni.com/) Small Business Service (http://www.sbs.gov.uk/sbsgov/action/home?&domain=www.sbs.gov.uk) SOHO Online (http://www.soho.org/) StartBusiness.co.uk PowerHomeBiz.com EnterWeb.org Business Women’s Business Plan Workbook (http://www.nyc.gov/html/sbs/nycbiz/downloads/pdf/the_plan.pdf) Incorporating a business (http://www.bizfilings.com/learning/index.asp) Internet assistance, business advice (http://www.isbc.com/Index.cfm) Small Business Library (http://www.bizoffice.com/library/library.html) Starting a small business – Business Plans (http://www.bplans.com/st/) Microsoft Small Business Center (http://www.microsoft.com/smallbusiness/hub.mspx) National Small Business Association (http://www.nsba.biz/) National Women’s Business Council (http://www.nwbc.gov/) NYPL Business Owner’s Manual (http://www.nypl.org/research/sibl/smallbiz/business/writing/writing_intro.html) Sample Business Plans (http://www.bplans.com/sp/businessplans.cfm) Small Business Startup Guide (http://www.sba.gov/starting_business/startup/guide.html) Small Business Regulations (http://www.sba.gov/starting/regulations.html) SBA Office of Advocacy (http://www.sba.gov/advo/) Small Business Websites that Work (http://www.sean.co.uk/books/sbwtw/index.shtm) SmallBusiness.FindLaw.com SBA Start-Up (http://www.sba.gov/starting_business/) Small Business Advancement (http://www.sbaer.uca.edu/) Small Business & Self-Employed (http://www.irs.gov/businesses/small/) Small Business Resources for Women in Business (http://www.womanowned.com/) SmaillBusinessTrends.com Federation of Small Business (http://www.fsb.org.uk/) The Hartford’s Small Business Insurance Center (http://sb.thehartford.com/) Small Business Facts 2006 (http://www.census.gov/Press-Release/www/releases/archives/facts_for_features_special_editions/006601.html) Yahoo! Small Business (http://smallbusiness.yahoo.com/)


Funding a business: Funding a business Small Business Funding (http://www.4smallbusiness.com/) European Venture Capital Association (http://www.evca.com/html/home.asp) http://privateequity.dowjones.com/ National Business Incubation Association (http://www.nbia.org/) http://www.buyoutsnewsletter.com/ Capital Growth Interactive (http://www.capitalgrowth.com/) Directory of venture capital firms (http://www.vfinance.com/) European Venture Capital Journal (http://www.evcj.com/) VentureXpert (http://vx.thomsonib.com/NASApp/VxComponent/VXMain.jsp) Venture Capital Firms Directory (http://www.vcfv.com/) http://www.efinancialnews.com/pen/ CanadaVC.com NVST.com S&P Leveraged Commentary & Data (http://www.pmdzone.com/) PWC MoneyTree Report (http://www.pwcmoneytree.com/moneytree/index.jsp) PrivateEquityWeek.com InternetNews Venture Capital (http://www.internetnews.com/new/vc.cgi) Venture Capital Journal (http://www.venturecapitaljournal.net/) Venture Economics National Venture Capital Association (http://www.nvca.com/) Capitaliq.com (from S&P) Deal Flow (http://www.businessweek.com/the_thread/dealflow/) TheDeal.com


Accounting and tax favorites: Accounting and tax favorites AccountantsWorld.com Accounting & Finance (http://www.bized.ac.uk/fme/1.htm) AccountingEducation.com AccountingWEB (http://www.accountingweb.co.uk/) AICPA.org & CPA2biz.com Chartered Institute of Taxation (http://www.tax.org.uk/) CPA.net Federation of Tax Administrators (http://www.taxadmin.org/) Gray’s Inn Tax Chambers (http://www.taxbar.com/) http://www.irs.ustreas.gov Accounting Research Manager – CCH free trial online (http://www.accountingresearchmanager.com) Accounting Terminology Guide (http://www.nysscpa.org/prof_library/guide.htm) Institute of Chartered Accountants in England & Wales (http://www.icaew.co.uk) International Federation of Accountants (http://www.ifac.org/index.tmpl) Learning Materials – Accounting (http://www.bized.ac.uk/learn/accounting/index.htm) Lex Mundi International Tax Desk Book (http://www.lexmundi.com) Lectures in Accountancy (http://newman.baruch.cuny.edu/digital/saxe/toc.htm) PriceWaterhouseCooper’s Comperio free trial (http://www.pwcglobal.com) SmartPros Accounting (http://accountingnet.com/) Tax & Accounting Sites Directory (http://www.taxsites.com) WebCPA http://accounting.rutgers.edu/ Accounting Research Network (http://www.ssrn.com/arn/index.html) State Government Tax Collection (http://www.census.gov/govs/www/statetax.html) State Tax Central (http://www.statetaxcentral.com/) TaxAnalysts.com Tax Database World (http://www.lawresearch.com/v2/dbtax8a.htm#toa) International Tax and Investment Center (http://iticnet.org/) AuditNet.org AccountancyAge.com Europa (http://europa.eu.int/comm/internal_market/accounting/ias_en.htm) Robert Half Finance (http://www.roberthalffinance.com/) International Financial Reporting Standards (http://www.iasplus.com/country/useias.htm) Tax Policy Center (http://www.taxpolicycenter.org/home/)


Sources for information re: corporate governance: Sources for information re: corporate governance BoardroomInsider.com Business for Social Responsibility (http://www.bsr.org/) Corporate Board Member Magazine (http://www.boardmember.com/) Corporate Directors Forum (http://www.directorsforum.com/) Corporate Governance (http://www.corpgov.net/) Corporate Monitoring (http://www.corpmon.com/) Corporate Responsibility (http://www.datacenter.org/research/corpresponsibility.htm) DirectorsandBoards.com European Corporate Governance Institute (http://www.ecgi.org/) Executive Paywatch (http://www.aflcio.org/corporatewatch/paywatch/) Free Complete Toolkit for Boards (http://www.managementhelp.org/boards/boards.htm) Global Reporting Initiative (http://www.globalreporting.org/) Institutional Shareholder Services Corporate Governance Blog (http://www.issproxy.com/index.jsp) & ISS Governance Center (http://www.issproxy.com/governance/publications/governanceweekly.jsp) International Finance Corp (http://www.gcgf.org/) Investor Responsibility Research Center (http://www.irrc.org/) Society of Corporate Secretaries (http://www.governanceprofessionals.org/sites.shtml) Corporate Governance Links from the Corporate Library (http://www.lens-library.com/) HBS Corporate Governance (http://www.law.harvard.edu/programs/olin_center/corporate_governance/) Business Roundtable Task Force (http://www.businessroundtable.org/taskForces/index.aspx#CorporateGovernance) Social Investment Forum (http://www.sriadvocacy.org/) Weinberg Center (http://www.lerner.udel.edu/ccg/first.htm)


Searching for company information: Searching for company information Prospecting Soliciting new business related business more business Managing accounts risks Analyzing competitors clients/customers comparables


A level of progression: A level of progression Identifying companies within an industry segment Verifying basic company information Obtaining an overview of a company Building an in-depth profile


Defining the company: Defining the company Legal status Public vs. private/listed vs. unlisted Stock vs. mutual Corporate affiliation/relationships Parent or subsidiary Headquarters location Joint venture partnership Domestic or foreign-based State/country of domicile License to operate


Sources for lists: Sources for lists Embassies & Chambers of Commerce International Bureau of Chambers of Commerce (http://www1.usa1.com/~ibnet/ibcchp.html) Trade associations http://info.ASAEnet.org/gateway/OnlineAssocslist.html Associations on the Net at http://www.ipl.org/ref/AON Industry Web sites with company directories Trade publications Databases that permit fielded screening “Telephone” directories Lists and rankings


Profiling companies & market activity: Profiling companies & market activity Smallbusiness.dnb.com InfoWiz (www.infowiz.com) Peerscape (D & T) InvestorNet (www.researchmag.com) Stocksmart.com Reesegroup Wall Street City Hoovers S&P vs. Mergent .xls (http://www.alacra.com) Securities Data (http://thomson.com/financial/fi_investbank.jsp) Sheshunoff Mergerstat Hemscott.net IPO Central IPO Prospectus Web (http://www.ipopro.com)


Company directories on the Web: Company directories on the Web Web directory services EiNet (http://www.galaxy.com/directory/21191/ ) Open Directory (http://www.dmoz.org/Business/Resources/Directories/) Region & country-specific Web search directories Credit rating services Dun & Bradstreet Zapdata Business directories Kompass Thomas Global Register Europe (http://www.tremnet.com/) Corporate Affiliations Associations Commercial industry sites Company & Telephone Directories (http://www.rba.co.uk/sources/directs.htm) 1800miti.com UK business directory listings (http://www.kempsgold.co.uk) ABC Francais (http://www.abc-d.fr) BizLink International Directories (http://www.bizlink.org/category2.asp?cat=5&catID=5&subcat=117) Business Information – Telephone Directories (http://www.philb.com/bizlink1.htm#phone) Infobel World (http://www.infobel.com/world/) InfoSpace InfoUSA USAData


Telephone directories: Telephone directories ComFind Big Yellow LibrarySpot Phone Books (http://www.libraryspot.com/phonebooks.htm) WorldPages New Interactive Yellow Pages (http://www.niyp.com) Mapsonus.com Switchboard.com CompaniesOnline.com (http://yp.lycos.com/default.asp?SRC) InfoSpace BigBook Lycos WhoWhere (http://www.whowhere.com/) BigFoot Research It! (http://itools.com/research-it) 50states.com 192.com (for UK) Internet Address Finder (http://www.iaf.net/) PeopleFinders SuperPages.com The Ultimate Yellow Pages (http://www.theultimates.com/yellow/) ZoomInfo.com


Verifying company descriptions: Verifying company descriptions Directory-level data Print vs. online approach Traditional databases vs. Internet Company identifiers Name Ticker symbols Identifying numbers Standard numbers


What the company itself tells you : What the company itself tells you Company data: Official or not Annual reports 20-F filings On their website In-house organs Links from/to Press releases Current employees Advertising Classifieds At exhibitions


Company data: Official and not: Company data: Official and not Annual reports Official financial filings Filings explained www.sec.gov Stock exchanges Direct from company (on website/investor relations page) Commercial sites SECinfo.com http://edgarscan.pwcglobal.com/servlets/edgarscan Annualreports.com Pro.edgar-online.com http://pro.edgar-online.com/people/peopleSearch.asp Stock trading/data sites Regulatory agency filings Tax records Secured transactions (UCC filings & certificates) Corporation & limited partnership records Patents & trademarks Census data Plant expansions State boards of equalization Secretaries of states http://www.nass.org/sos/sosflags.html State Business Filings Database (http://www.llrx.com/columns/roundup29.htm) Catalog of searchable IP databases maintained by government, academic and institutional sites, as well as commercial sites (http://www.llrx.com/columns/roundup26.htm) Court cases Bankruptcies, judgments & liens Foreign Company Data (http://www.mceachin.com/Foreign.htm) Thomson Bureau van Dijk – M&A, IPO, JVs, Private Equity deals (http://www.zephus.com/cgi/template.dll?freetpl=frame.tpl&product=24&page=SuiteProductPage.asp&productname=ZEPHYR) Capital IQ from Standard & Poor’s Compustat from S & P


Court docketing: Court docketing Court docket scans for civil and criminal litigation history Federal/state Superior/municipal State upper/lower Felony/misdemeanor Bankruptcies, liens, judgments & notices of default CourtExpress LexisNexis CourtLink Westlaw Company Information Microsoft PressPass (http://www.microsoft.com/presspass/legalnews.asp) Electronic Access to State Court Records (http://www.cdt.org/publications/020821courtrecords.shtml)


Bankruptcy resources: Bankruptcy resources Title 11, US Bankruptcy Code (CFR) U.S. Courts (http://www.uscourts.gov/bankruptcycourts.html) Legal Information Institute (http://www.law.cornell.edu/topics/bankruptcy.html) American Bankruptcy Institute (http://www.abiworld.org) FindLaw: Legal Subjects: Bankruptcy Law: Journals & Publications (http://www.findlaw.com/01topics/03bankruptcy/index.html) Bankruptcy Law Trove (http://www.lawtrove.com/bankruptcy/level1b.asp) BankruptcyData.com (http://www.bankruptcydata.com/Courts/Bankruptcy_Links.htm) Legal Dockets Online (http://www.legaldocketsonline.com) Directory of US Bankruptcy Clerks’ Offices (http://www.bankruptcydata.com/Courts/Courts.htm)


Screening and profiling: Screening and profiling Public/private (Listed/unlisted) Financials Geography Performance Size Industry segment Product description/codes Fortune Company Profiles (http://money.cnn.com/magazines/fortune/) Corporate Information from Wright Investors’ Service (http://www.wisi.com) Hoovers Online (http://www.hoovers.com/freeuk/) EuroInfoPool (http://www.euroinfopool.com/) Vault Reports Wetfeet CarlsonOnline


Investing, Charting & Money Market Funds: Investing, Charting & Money Market Funds ValueLine BigCharts.com Bloomberg Boursorama Business for Social Responsibility (http://www.bsr.org/) Investor Responsibility Research Center (http://www.irrc.org/)


Finding out about individuals associated with a firm/organization: Finding out about individuals associated with a firm/organization Marquis Who’s who (http://www.marquiswhoswho.com/) Who’s Who Online (http://www.whoswho-online.com) Biography.com Notable Citizens of Planet Earth Biographical Dictionary (http://s9.com/biography/) Articles or speeches by and about target of investigation Electronic Biographies Web Guide (http://library.gmu.edu/resources/e-biography.html) Forbes.com People Tracker (http://www.forbes.com/cms/template/peopletracker/index.jhtml) Time Most Influential People (http://www.time.com/time/2006/time100/walkup/) Find the Right Executive Decision Maker (http://www.idexec.com/) Finding People Information Blog (http://www.findingpeople.info/) Biographical Dictionary (http://www.s9.com/) Biography.com Biography from Infoplease (http://www.infoplease.com/people.html) Biogs.co.uk Peoples Archive (http://www.peoplesarchive.com/) PeopleSpot.com Researching People on the Internet I (http://www.ojr.org/ojr/technology/1027538596.php) Researching People on the Internet II (http://www.ojr.org/ojr/technology/1028068074.php) Sutter’s Who’s Who (http://www.whoswho-sutter.com/) Who2.com Ziggs.com


A wide array of online people and business tracking services: A wide array of online people and business tracking services Telephone listings Credit history Real estate holdings Medical conditions Legal entanglements Driving and motor vehicle records Professional licenses Example: Licensee Status Inquiries (http://www.dre.ca.gov/licstats.htm) Nexis Accurint Forbes.com People Tracker (http://www.forbes.com/cms/template/peopletracker/index.jhtml) Search Systems Googling


Commercial services: Commercial services ChoicePoint (http://www.choicepoint.com) AutoTrack (http://www.dbt.net) Knowx.com Medical Information Bureau (http://www.mib.com) PrivacyGuard (http://www.privacyguard.com) Employee screening (http://www.screennow.com/employment/) Metropolitan Reporting Bureau, Inc. Services for the Insurance Claims Industry (http://www.metroreporting.com) Public Data Corporation (http://www.pdcny.com) Record Information Services (http://www.public-record.com) DCS National Inquiry System (http://www.dnis.com) USSEARCH.com


Credit bureaus: Credit bureaus Dun & Bradstreet (dnb.com) Small Businesses (http://smallbusiness.dnb.com/Default.asp?bhcd2=1145819085) Experian (formerly TRW) BizInfo Online (http://www.experian.com/products/bizinfo.html) Equifax Infocheck - now part of Equifax Europe (http://www.infocheck.co.uk) TransUnion Credit Reporting System


What’s helpful to know before you begin: What’s helpful to know before you begin Full and correct name Date of birth Social security number Neighbors and relatives Hobbies Living or dead? Obit Finder (http://www.legacy.com) Obituary Daily Times (http://www.rootsweb.com/~obituary ) Last known address Nationality Marital status Schools attended


Motor vehicle records: Motor vehicle records Department of Motor Vehicle Records Produce a list of vehicles owned by an individual or business (year, make, model) Match registered and legal owners of vehicle by license plate number of VIN Provide a driving performance history for an individual Vehicle History Report (http://www.vehiclehistory.com) Insurance Information Exchange (http://www.iix.com)


Selected business information websites: Selected business information websites “Traditional” online resources EIU Factiva Competitive Intelligence Professional Resources from Nexis.com (http://www.lexisnexis.com/Cipro/) OneSource Credit rating services Moodys.com Standard & Poor’s Duff & Phelps Dun & Bradstreet International


General business & investment sites with industry data and links : General business & investment sites with industry data and links CEO Express Competitive Intelligence Links (www.fuld.com) Briefing.com OneSource (www.onesource.com) TheStreet.com INVESTools Thomson MarketEdge (www.marketedge.com) Investor Guide (www.investorguide.com) The Financial Center (www.tfc.com) First Call (http://www.firstcall.com) Money.cnn.com Company research Industry Watch Researchmag.com Stocksmart.com Wall Street City Carlson Online Digital Look Investor Centre (http://companyresearch.digitallook.com/?username=&ac=) Euroland The Motley Fool (http://www.fool.com or http://www.fool.co.uk) Global-Investor DailyStocks Investment Promotion Network (http://www.ipanet.net/infores/) MSN Money Corporate Library Companies & CEOs


Wall Street freebies (and premium services you can afford): Wall Street freebies (and premium services you can afford) Stockmaster (http://www.stockmaster.com) The Investment FAQ home page (http://invest-faq.com) Investor Guide (http://www.investorguide.com) Unofficial Directory of Nasdaq SmallCap Stocks on the Web (http://financial.spiders.com) The Financial Center (http://www.tfc.com) Legendary Investor Selections (http://worthnet.com) Avid Trading Company (http://avidinfo.com) Invest$Link (http://www.fn.com/links.html) Quote.com (http://www.qnews.com) Stock Research Group (http://www.stockgroup.com) StockSmart (http://www.stocksmart.com) Wall Street Executive/Canadian CEO


Selected bibliographies, guides, and books: Selected bibliographies, guides, and books Business Information Searcher (http://www.dataresources.co.uk/bissample.htm) Competitive Intelligence Research Guide Helicon’s Articles and Book Reviews on CI and Related Topics Business Statistics on the Web Super Searchers on Competitive Intelligence