The Grandness of Social Media Integration with CRMS

Views:
 
     
 

Presentation Description

The impact of Social Media Integration with CRMs is increasing day by day SCRM is becoming more popular, Our SCRM Developers will help develop It. for more info visit- http://www.advanz101.com/importance-of-social-media-integration-crms/

Comments

Presentation Transcript

slide 1:

The Grandness of Social Media Integration with CRM’s CRM is an enterprise approach to the understanding and influencing of customer behavior through meaningful communications in order to improve customer acquisition customer retention customer loyalty and customer profitability. The impact of Social Media is increasing day by day and when we talk about its use in business it is becoming a habit. Social CRM simply adds a social dimension to the way you think about customers and your relationships with them. In generic terms it is a combination of Social + CRM SCRM. The combination of social media and CRM creates an enormous opportunity to enrich customer interactions and give businesses a way to manage and measure how they use social networking while successfully engaging customers.

slide 2:

SCRM is becoming more popular in business nowadays Know How SCRM is the integration of business functions it works with sales marketing and customer support to create infrastructure based on the individual customer need. Sales Benefits-Sales can expect to see an improvement in retained and referred business as customers become recommenders and advocates which leads to an increased revenue. Marketing Benefits –Marketers can use social CRM to increase reach and cut costs while improving customer tracking and measurement. Customer Service Benefits –By tracking and managing customer contacts across channels and business functions customer service teams can deliver strikingly better service. If you are planning to hire SCRM Developers you have landed on the right page Our team of CRM Sugar suite and Salesforce Developers having vast experience in developing any kind of customization or implementation for more details Visit Our Website http://www.advanz101.com/crm-application- development-solutions/ or feel free to reach us at infoadvanz101.com we would love to answer your questions.

authorStream Live Help