Physicians Answering Service Provides Efficient And Reliable Service

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Doctors, like other normal human beings, cannot be expected to be available any time of the day or night. A reliable physicians answering service can provide efficient after-hours or weekend medical answering and telemessaging service.

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Physicians Answering Service Provides Efficient And Reliable Service:

Physicians Answering Service Provides Efficient And Reliable Service

Physicians Answering Service Provides Efficient And Reliable Service:

Physicians Answering Service Provides Efficient And Reliable Service Doctors, like other normal human beings, cannot be expected to be available any time of the day or night. A reliable physicians answering service can provide efficient after-hours or weekend medical answering and telemessaging service. There is absolutely no scope for error or delay when the patient’s life is at stake. An efficient and trusted medical answering service must have well-trained and polite operators. They must possess the capability to understand common medical terms, take down the complete details, and pass on the message to the concerned physician in a prompt and organized manner. Some other important qualities a person needs to be assured of before they hire the services of an agency providing healthcare answering service are as following.

The Medical Answering Services must be HIPAA compliant:

The Medical Answering Services must be HIPAA compliant HIPAA refers to The Health Insurance Portability and Accountability Act of 1996. A medical report of a patient contains classified and sensitive information. This act gives the right of privacy to individuals from age 12 to 18. Any healthcare professional or organization must have the written approval of the patient before disclosing the patient’s health report to anyone, including their parents. However, HIPAA stipulates that the health data can be passed on to the appropriate authority without the consent of the patient for the good/benefit of the patient. HIPAA was formulated to increase the efficiency and competency of the nation’s healthcare system. A physicians answering service privy to the Privacy and Security rules of the act is authorized to pass on the data to a third person. These answering services, though, must have well-trained operators who have knowledge of common medical terms and procedures to pass on accurate and correct information.

The Need for an Efficient and Effective Medical Answering Service:

The Need for an Efficient and Effective Medical Answering Service Medical emergencies can occur at any time or anywhere. A doctor like any other normal human being needs rest, food, and sleep. They cannot be expected to be on duty 24 hours a day. Doctors may also be disinclined to take calls on weekends or while attending some special ceremonies. A quality answering service can direct the call to the physician on duty. It can also be very useful for a busy practitioner by taking all the surplus day time calls. A reliable and efficient physicians answering service can prove to be invaluable for a physician wishing to expand their practice. The success of medical practitioner hinges on three factors—a) patience b) availability of the physician, and 3) knowledge and behavior of the doctor. A patient is unlikely to favor a doctor with an erratic schedule who is almost always unavailable when the patient is in an urgent need of their advice. Efficient answering services can help the doctor remain in touch with the patient on a continuous basis.

Urgent Medical Calls and Healthcare Answering Service:

Urgent Medical Calls and Healthcare Answering Service Medical emergencies need to be handled on an urgent basis. A patient’s life may be dependent on the speed of the response. An efficient and effective medical answering service will deliver instant and direct messages to the on duty physician. These messages can be delivered according to the manner specified by the doctor. The answering service can make use of SMSes, PDA, telephone, or fax to convey the message. A reputable answering service has operators who are motivated to always deliver more than the expectations of the doctors or physicians they serve. Patients are assured that they are in safe hands since there is always somebody to attend to their needs. Medical answering services offer the highest quality and most reliable of services to their clients. This is made possible as unlike general services, they are dedicated to processing only medical calls. Highly trained and motivated workforce provides the best call management services to their clients using the latest and most sophisticated technologies.

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An acclaimed physicians answering service also have provisions for a free trial offer that may be somewhere between 15 to 30 days. This gives the clients the liberty of terminating the agreement in between if they are not satisfied with the service. Cullens Communications 40 Mathews St. Suite 204 Goshen NY 10924 Phone: 877 499 1280 Email: sales@cullenscommunications.com

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