Presentation Transcript
Leadership v. Management :Leadership v. Management Michael D. Ford
CFPIM, CSCP, CQA, CRE
Principal, TQM Works Consulting
Introductions :TQM Works Consulting 2 Introductions Name
Title
Tasks
Expectations
Agenda :TQM Works Consulting 3 Agenda Definitions of Leadership and Management
Traditional Roles and Responsibilities
Change and Integration of Each
Genetic or Environment
Business Sectors
Motivational Techniques
How to Create the Ideal Leader/Manager
What is Management? :TQM Works Consulting 4 What is Management? 1. The act or art of managing: the conducting or supervising of something
2. Judicious use of means to accomplish an end
(Webster’s Dictionary)
What is Leadership? :TQM Works Consulting 5 What is Leadership? 1. Capacity to lead
2. Lead: to guide on a way; to direct on a course or in a direction; to direct the operations, activity, or performance of
(Webster’s Dictionary)
Traditional Management Role :TQM Works Consulting 6 Traditional Management Role Planning and budgeting
Organizing and staffing
Controlling and problem solving
Delegating
What job titles are associated with this?
Traditional Leadership Role :TQM Works Consulting 7 Traditional Leadership Role Setting a direction
Aligning people
Motivating and inspiring
Recruiting
What job titles are associated with this?
Change and Integration :TQM Works Consulting 8 Change and Integration Managers sometimes need to lead
Leaders sometimes need to manage
How can we make this happen?
Genetic v. Environment :TQM Works Consulting 9 Genetic v. Environment The “natural born” leader
Cultivating leaders from within
Developing personality strengths
Providing training, opportunities and reward
Business Sectors :TQM Works Consulting 10 Business Sectors Profit (manufacturing, financial, etc.)
Non-profit (education, health care, gov’t.)
Athletics (professional and amateur)
Military & Law Enforcement
Family and religion
Motivational Techniques :TQM Works Consulting 11 Motivational Techniques Management:
raises
promotions
bonuses Leadership:
recognition
honors, awards
pat on the back
“cookies”
How to Create the Ideal Leader/Manager :TQM Works Consulting 12 How to Create the Ideal Leader/Manager Identify the needed skill sets
Prioritize them
Recognize the need for flexibility
Select qualified candidates
Utilize their strengths
Provide them with training/support
Summary :TQM Works Consulting 13 Summary Definitions of Leadership and Management
Traditional Roles and Responsibilities
Change and Integration of Each
Genetic or Environment
Business Sectors
Motivational Techniques
How to Create the Ideal Leader/Manager
Any questions or comments? :TQM Works Consulting 14 Any questions or comments? THANK YOU for your participation!
Please fill out the evaluation form.
TQM Works Consulting
Training that is “edu-taining”!
michaeldford@earthlink.net
607.624.4853