Ibrahim Morsy

Alexandria, Egypt

Ibrahim Morsy

About:

B. Sc. graduate as Industrial Engineer in 1964 from Alexandria University. M. Sc. degree in Total Quality Applied on Foundries in 1968 from same University. M. Sc. degree in ductile iron manufacturing in 1971. Work in the field of metallurgical industry from 1964 to 1977. Work in the training field and Human Performance Improvement since 1977.

Joined: 26/10/2009

Website: http://hpi4u.com

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Ibrahim Morsy's PowerPoint Presentations

Problem Solving and Decision Making Problem Solv..
 
effective teamwork effective te..
 
Handling_Difficult_Customers Handling_Dif..
customer_satisfaction customer_sat..
     
Ibrahim Morsy's Podcasts ..

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IMorsy

IMorsy uploaded a new presentation "Problem Solving and Decision Making"

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IMorsy

IMorsy uploaded a new presentation "effective teamwork"

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effective teamwork

To gain greater insight into: Why teams succeed and fail. Team norms, role and stages.

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IMorsy

IMorsy uploaded a new presentation "Handling_Difficult_Customers"

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Handling_Difficult_Customers

Guidelines to sales and frontline contact staff while facing similar inconvenient situations.

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IMorsy

IMorsy uploaded a new presentation "customer_satisfaction"

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