authorSTREAM Forum » PowerPoint Presentations to Video » Search issues in PowerPoint
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10/14/2009 11:56:28 AM
kackermann
Posts 1
I'm trying to search for image and video clips within PowerPoint thru the authorSTREAM tab. However, I am getting a message to "Check my internet connection". My connection is fine, although we use a proxy within our district. Does anybody have any ideas? Do I need a certatin port open or is there a setting I can adjust? I didn't see any "option" tab or anything. Please help!
10/15/2009 12:16:35 AM
ramanpreet
Posts 21
Hi,

Please send us the zipped 'Logs' folder available at - My Documents\aS Desktop\Logs at support@authorgen.com.

Ramanpreet Singh
www.authorgen.com
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