|
|
9/22/2009 12:17:40 AM
|
fourmay_05
Posts 1
|
Hi,
I am trying to insert a graphic for a presentation, but the every time I search that word on authorSTREAM, a massage appears that says 'Please check your internet connection'. However, internet connection on my computer is working properly. Pl provide a solution for it.
|
|
|
9/22/2009 11:55:52 PM
|
ramanpreet
Posts 21
|
Hi,
Please send us the zipped 'Logs' folder available at - My Documents\aS Desktop\Logs at support@authorgen.com.
Ramanpreet Singh
www.authorgen.com
|
|
|
10/2/2009 12:04:55 PM
|
rcarrasco
Posts 2
|
I have the same problem.
I`m behind a proxy....that could be the problem.....
where do I specify the IP of the proxy?
thanks
|
|
|
10/2/2009 12:14:37 PM
|
rcarrasco
Posts 2
|
talking about the connection problem, this comes in the log.
02/10/2009 11:50:13 a.m.---Method Name:- LiveSearch:GetImages
System.Net.WebException: HTTP 407: Proxy Authentication Required
|
|
|
10/6/2009 7:27:06 AM
|
vrmnpn
Posts 17
|
I think your proxy server need authentication before connecting to the internet . so you can try image search after authenticate with your proxy server. Or you can contact your system administrator.
|
|
1 |
|---|